It is true that RPA has many possibilities to influence the way work is done now in specific ways, but its design and properties do not in themselves meet the need to completely replace human employees.
It is understood that RPA can replace people in their development path to perform many practical tasks and jobs, but it does not replace the actual duties of employees, but changes the nature of their work.
RPA is very suitable for highly repetitive and rule-based processes, such as the processing of large amounts of data, whether it is information collection, input, crawling, retrieval, downloading, matching, reporting or analysis based on logic. Such processes exist in all kinds of scenarios in an organization, whether it is business, finance, HR or IT. Employees sit in front of a computer every day and perform each activity manually.
Imagine this series of operations being reproduced in a computer system without a physical robot replacing the mouse and keyboard, as designed and configured through the RPA platform. However, robots do not possess some of the attributes of automation that are unique to humans, such as creativity, problem solving, and the ability to interact with other people. But as concepts such as machine learning, high-dimensional algorithms, and cognitive abilities are increasingly mentioned and discussed, and many RPA platforms begin to incorporate AI technologies into their products, it is conceivable that in the future RPAs will be able to automate a wider and more intelligent range of process functions.
The highly scalable nature of our ProcessGo platform itself makes these future technology implementations possible. At the same time, Innoson has integrated some of the more mature industry-leading key technologies such as Natural Language Processing (NLP), Optical Character Recognition (OCR), Speech Recognition, and Migration Learning into the RPA platform to bring more cutting-edge digital transformation capabilities to our customers. RPA still requires professional guidance to be successfully implemented, such as process grooming and optimization by professional consultants, development and support by professional technical teams, precise configuration and commissioning by professional implementation and delivery consultants...
The Innoson team and our RPA platform ProcessGo are able to provide such an integrated solution. Humans are still the only key players who can provide the right automated processes and monitor and manage the deployment and performance of robots. Without the support and intervention of people, automation technology cannot work and cannot reproduce higher level judgments and think and analyze. For these reasons, RPA does not exist to replace people's jobs and its development does not replace their positions.