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100+ Artificial Intelligence Statistics to Check Out in 2025

5. Dezember 2024
von Soundarya Jayaraman

“Alexa, what’s the temperature right now?” 

“OK Google, show me the nearest Chinese restaurant.” 

“Hey, Siri. Set a timer for 45 minutes.”

We encounter artificial intelligence (AI) all day long, often without even realizing it. From curated music recommendations in Spotify to navigating through peak hour traffic using Google Maps to unwinding with Netflix shows, AI is everywhere.  

Its use cases are boundless.

Businesses in every industry – finance, retail, healthcare, manufacturing, transport, and entertainment – use AI software to automate tasks, improve productivity, and ultimately increase sales and profit.  

In an age where AI platforms are pioneering technology, most people cannot identify the different types of AI and the various ways it can be deployed to improve business processes. Let's check out the latest data and statistics on AI to learn more!

While the world experienced the revelation of newly trained AI models like generative pre-trained transformers (GPT) or neural networks, the AI adoption mechanism was different for every industry.

Let's look at the top artificial intelligence statistics, which can paint a picture of what's happening via AI today.

Most common artificial intelligence statistics in 2025 

To begin with, artificial intelligence is a field of computer science that creates machines to think, mimic, and perform tasks that normally require human intelligence. 

Here are some interesting statistics and background information that provide insight into the most popular types of AI and how they have impacted businesses' use of and future use of technology.

44%

business leaders say they plan to implement data modernization efforts in 2024 to take better advantage of generative AI.

Source: PWC


  • The worldwide artificial intelligence market is projected to grow from 214.6 billion dollars in 2024 to 1339.1 billion dollars in 2030. 
  • 73% of US companies have already adopted AI in some areas of business.
  • 54% of companies have implemented GenAI in some or the other area of business.
  • According to the indicator analysis, technology disruption increased the most in 2023 (88%), rising to number 1 from number 6 in 2022, catapulted by advancements in genAI.
  • Nearly half (47%) state that they are not fully prepared for the accelerated rate of technology change. Further, 27% claim they are ready to scale up generative AI. 
  • While 76% saw generative AI as more of an opportunity than a threat and more beneficial to revenue growth than cost reduction, nearly an equal amount (72%) are investing in it with caution due to concerns about its responsible use.
  • The interest in AI website builders has grown over 50% since 2022 and peaked in 2023.
  • The share of organizations that have adopted AI overall remains steady, at least for the moment, with 55% of respondents reporting that they have adopted AI.
  • 79% of all businesses say they have at least some exposure to gen AI, either for work or outside work, while 22% say that they regularly use it for work.
  • 40% of respondents say that organizations will increase their investment in AI because of advances in genAI.
  • GenAI has made knowledge workers 30% to 40% more productive.
  • India and China are leading the way in AI innovation, with around 60% of IT professionals indicating their companies are actively using AI. 
  • The use of AI is rapidly expanding across finance; 71% of companies use AI in finance, and 41% of them use it to a moderate or large degree.
  • 57% of businesses use AI applications to improve customer service, process optimization, and make data-driven decisions.
  • 27% of companies attributed 5% of their earnings before taxes and interest to AI. 
  • The adoption of Finance AI by finance functions has increased significantly in the past year with 58%, using the technology in 2024 - a rise of 21%  from 2023.
  • According to a survey, more than half of organizations spend between 1 million dollars and 50 million dollars on AI annually, and 15% spend 51 million or more.  
  • More than 1 in 4 dollars invested in American startups this year has gone to an artificial intelligence company. 
  • From 2018 to 2022, it attracted an average of 12% of total funding, less than half of the current levels.
  • The forecasted market size of global AI voice generator was valued at around 1120 million dollars in 2022 and is estimated to reach 4889 million dollars in 2032, growing at a CAGR of slightly above 15.40%
  • ChatGPT reached over 100 million users and received 590m organic visits in 2023. 
  • More than 75% of consumers are concerned about misinformation about AI. 
  •  In 2023, total AI startup funding worldwide slumped to 5.4 billion dollars, a stark fall from 46.2 billion dollars in 2022.

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Artificial intelligence growth statistics

In the last decade, artificial intelligence has blazed as a disruption across the global market. Whether it is a simulation of human intelligence, contextual text generation with AI, or auto-assist devices working with object detection, new machine learning models are trained, tuned, and delivered to investors or software buyers. In a nutshell, the statistics below describe the growth and progress of AI. 

  • Among the front-runner industries like design, hosting, and AI tools, AI stands out as buyers report ROI within the first year. 
  • AI platforms, tools, and infrastructure growth was 38% on G2, adding a consistent stream of products every year.
  • Generative AI products, especially in AI image generation, grew at a rate of 441% year over year.
  • Generative AI could enable labor productivity growth from 0.1% to 0.6% annually through 2040, depending on the technology adoption rate and worker time redeployment.
  • Combining generative AI with all other technologies, work automation could add 0.5 to 3.4% to productivity growth.
  • According to a survey, generative AI use cases spanning 16 business functions could deliver a total value of 2.6 trillion dollars to 4.4 trillion in economic benefits annually when applied to industries.
  • The research found that at one company with 5000 customer service agents, the application of generative AI improved issue resolution by 14% in an hour and reduced the time it takes to handle the issue by 9%

Chatbot statistics

Chatbots are everywhere. We often interact with intelligent chatbots in apps, websites, calls, and texts. Chatbots provide a wide range of uses for a business, from streamlining the sales and marketing service to gathering data that helps predict real-time customer patterns and behavior at little to no cost.

They have become one of the most valuable AI tools for enhancing the customer experience because they can handle hundreds of customers simultaneously with little or no intervention.

  • 88% of customers had at least one interaction with a chatbot in 2022.
  • 36% of shoppers reported being always influenced by chatbots in buying decisions, whereas another 25% stated that this happened frequently. 
  • The age group 25-34 is most likely to use chatbots when visiting brand websites.
  • The age group 35-44 is the second group likely to use chatbots when visiting brand websites.
  • in 2023, 6 in 10 US consumers thought that chatbots save time because they are always available.

8 in 10

Spanish shoppers will engage with chatbots powered with generative AI technology for support, powered by Italians (81%) and Irish (79%) shoppers.

Source: Statista

  • 70% of consumers expect AI solutions to comprehend and react to their emotions. 
  • In 2022, 70% of all white-collar workers interacted with conversational platforms daily. 
  • 70% of CX leaders are reimagining customer journeys using tools like generative AI-powered chatbots.
  • 83% of CX leaders using generative AI and evolved chatbots report a positive return on investment (ROI).
  • 68% of consumers believe chatbots should have the same expertise and quality as highly skilled human agents. 
  • 72% of CX leaders partner with external vendors and experts to implement conversational commerce.
  • 70% of users who interacted with the chatbot had their questions answered and improved sales conversions (26%). These were cited as top benefits of chatbots, followed by qualified leads (20%), good CX (22%), and brand affinity (19%) 
  • 65% of leaders believe failure to leverage tools like live streaming that provide real-time support will lead to lost opportunities. 

1.5 billion users

are using chatbots, and most are located in 5 countries: the U.S., India, Germany, the U.K., and Brazil.

Source: Tridio

  • 82% of consumers said they would use a chatbot instead of waiting for a customer representative to take their call. 
  • 96% of shoppers believe companies should opt for chatbots over traditional customer support practices. 
  • 85% of US shoppers interact with product recommendations always or often.
  • Two-thirds of US shoppers say every visit or often they buy recommended items they didn't initially plan on buying. 
  • Worldwide, the end-user spending on contact centers, conversational AI, and virtual assistants was 18.6 billion dollars in 2023, up 16.2% from 2022. 
  • Around 3% of interactions were handled via contact center AI, growing to 14% in 2027. 

AI statistics for virtual assistants

A virtual assistant is a valuable type of AI that resides within a phone, tablet, or computer to help users complete online tasks. From simple tasks like turning on the light or playing your favorite song to making your grocery shopping list and managing your daily schedule, virtual assistants do it all and do it smartly. 

Businesses see huge benefits from virtual assistants in this digital world, and you can expect their popularity to grow in the future. Popular virtual assistants include Google Assistant, Apple’s Siri, and Amazon’s Alexa. 

58.17 billion dollars

is the projected value of the virtual assistants market size by 2028.

Source: The Business Research Company

  • By 2024, more than 8.4 million digital voice assistants will be in use, more than the current world population.
  • Smart speaker shipments have declined slightly between 2022 and 2023 but are projected to grow again by 2026
  • The market size of virtual assistants is expected to hit nearly 50 billion US dollars globally by 2029. 
  • Virtual assistants have been widely used, given smartphones' ubiquity and speakers' popularity, resulting in 140 million voice assistant users in 2022. 
  • Over 161 million smart speakers were shipped on the global market in 2022, and is expected to increase to 270 million by 2028.
  • More than 25% of individuals from Western countries indicated using digital voice assistants several times daily.
  • Nearly half of Americans (47%) use voice-controlled digital assistants to interact with smartphones and other devices.
  • Some 14% of the public has used a voice assistant on a computer or tablet, while 8% say that they use them on a standalone device such as Amazon Echo or Google Home
  • These applications are relatively popular among those aged 18 to 49; 55% of Americans in this age group use voice assistants, compared to 375 of those 50 or older.

Machine learning statistics

Machine learning (ML) is a process by which a computer uses historical data to identify patterns and make decisions without the aid of a human being. A prime example of this would be Netflix’s film and TV recommendations, which use machine learning to understand the types of movies and shows we enjoy watching by analyzing our watch history.

There are many use cases for this type of AI: It can increase data security through intelligent security systems, financial trading, marketing personalization, and online searches.

With the rise of big data, machine learning models are getting trained on larger datasets than ever before. For instance, machine learning models in the language domain are now trained on hundreds of billions of parameters on trillions of data tokens.

40 billion dollars

was prevented in fraudulent activity from October 2022 to September 2023, nearly double from a year ago by Visa.

Source: CNBC

  • The size of the machine learning market is estimated to reach 209.91 billion dollars by 2029.
  • The global market for machine learning services could reach 20 billion dollars in 2025.
  • 12% of companies advanced their AI maturity to achieve superior performance and growth. 
  • The estimates show that ML ROI in the first year can range from 2 to 5 times the cost. 
  • The market size of natural language processing software is projected to reach US 36.42 billion dollars in 2024.
  • Firms that set down strategies and carry out machine learning operations (MLOps) processes are about twice as likely to fulfill their goals to a high degree.
  • Open AI, the creators of 2022 sensations DALL-E and ChatGPT, was the most funded machine learning operationalization platform in 2024 and was valued at 11 billion dollars.
  • While 45% of companies using AI and ML consider it core to their business, over 55% of firms have yet to deploy machine learning technology across their business operations.
  • More than 12 European banks have replaced older statistical modeling approaches with machine learning techniques.
  • These companies have either experienced a 10% increase in sales of new products, 20% savings in capital expenditures, a 20% increase in cash collections, or a 20% decline in churn. 
  • 48% of data scientists use machine learning to address data quality challenges
  • In the next three years, 70% of consumer experience will include a machine learning component.
  • Netflix saved 1 billion dollars using its machine learning algorithm for personalization and content recommendations.

AI in sales and marketing

More and more businesses are adopting AI tools in their marketing and sales operations to save costs and drive more revenue. From generating leads to personalizing the user experience and quickly moving them through the sales funnel, AI is one of the kit's most valuable tools. 

Let's look at some moving statistics of AI in sales and marketing.

  • The global AI in marketing size was valued at around 12.5 billion dollars in 2022 and is projected to reach 72.1 billion dollars by 2030.
  • In November 2023, IBM announced that it is starting a 500 million dollars venture to fund a variety of AI businesses, from hypergrowth startups to early-age firms, and advance generative AI technology for businesses. 
  • Just 6% of marketers using AI say that they publish AI-generated content with no changes.

75%

of marketing firms are experimenting with or fully implementing AI.

Source: Salesforce

  • 84% of users said that aligning web content with search intent is the most effective use of artificial intelligence and marketing automation tools.
  • For every dollar spent on marketing automation, firms get 5.44 dollars over the next three years with a payback period of under six months.
  • Companies see an 80% increase in the number of leads they get when using automation software in marketing.

57%

of cohorts say that ROI in AI is just not meeting expectations, it is exceeding them.

Source: KPMG

  • The service segment dominated the market, with a revenue share of 59.3% in 2024. 
  • Unstructured data is predicted to increase by 175 million zettabytes by 2025, paving a strong demand for AI and ML solutions in the coming years, 
  • By 2030, there will be a shortage of approximately 82.5 million coders. Currently, 87% of businesses are having trouble finding the coding talent they require.
  • Players that invest in AI are seeing a revenue uplift of 3 to 15% and a sales ROI uplift of 10 to 20%
  • 90% of commercial leaders expect to utilize genAI solutions "often" over the next two years. 

Future of AI

As statistics show, AI will be the biggest game-changer for businesses of the future. Technological advancements in AI fields such as ML, NLP, and deep learning are hugely expanding their applications for businesses. Firms are pouring money into the field to gain the first-mover advantage and get ahead of the pack. 

Here is a peak into the future of AI with statistical predictions for 2025:

300 million jobs

could become automated thanks to the new wave of AI technology and developments.

Source: Goldman Sachs

  • AI could drive a 7% (almost 7 trillion dollars) increase in global GDP and lift productivity growth by 1.5% over a 10-year period.
  • The artificial intelligence market size is expected to show an annual growth rate of 28.46%, resulting in a market volume of 826.07 billion dollars by 2030.
  • More than 80% of enterprises will have used generative artificial intelligence application programming interfaces (API) by 2026, up from less than 5% in 2023.
  • The market share for GenAI alone is projected to reach 1.3 trillion dollars by 2032.
  • In 2022, the global total corporate investment in artificial intelligence (AI) reached almost 92 billion dollars, a slight decrease from the previous year.
  • The global enterprise computer vision market is projected to reach 386 billion dollars by 2031, up from 126 billion dollars in 2022. 
  • AI could contribute 15.7 trillion dollars to the global economy by 2030 – a figure larger than the combined GDP of India and China together.
  • By 2030, increased productivity from AI is likely to contribute 6.6 trillion dollars, while consumption side-effects are likely to bring in 9.1 trillion dollars to the global economy.

The future is now

These statistics are a clear indicator of how AI's is being increasingly adopted as a productivity catalyst in tech infrastructure and is influencing software buying and purchasing decisions. We are not far from a future where AI would run majority of human operations and speak and communicate in the most natural-sounding way possible. Hope these AI statistics were of some use to you!

Learn how AI would help capitalize on your ad revenue with digital advertising trends 2025: AI ad targeting to make better decisions.

Soundarya Jayaraman
SJ

Soundarya Jayaraman

Soundarya Jayaraman is a Content Marketing Specialist at G2, focusing on cybersecurity. Formerly a reporter, Soundarya now covers the evolving cybersecurity landscape, how it affects businesses and individuals, and how technology can help. You can find her extensive writings on cloud security and zero-day attacks. When not writing, you can find her painting or reading.