User Satisfaction Ratings

Data is scoped to the Social Media Management category. All reviews were collected as of September 20, 2023
Sprout Social
Sprout Social
(2,584)
4.4 out of 5
Sprout Social
Hootsuite
Hootsuite
(4,046)
4.1 out of 5
Hootsuite
Star Rating
Sprout Social
Sprout Social
2,584 reviews
Hootsuite
Hootsuite
4,046 reviews
Ratings
Ease of Use
Sprout Social
Sprout Social
89%
Responses: 2016
Hootsuite
Hootsuite
84%
Responses: 3423
Ease of Setup
Sprout Social
Sprout Social
88%
Responses: 1035
Hootsuite
Hootsuite
84%
Responses: 1516
Quality of Support
Sprout Social
Sprout Social
88%
Responses: 1822
Hootsuite
Hootsuite
80%
Responses: 2470
Has the product been a good partner in doing business?
Sprout Social
Sprout Social
88%
Responses: 1030
Hootsuite
Hootsuite
83%
Responses: 1328
Product Direction (% positive)
Sprout Social
Sprout Social
90%
Responses: 1942
Hootsuite
Hootsuite
78%
Responses: 3313
Ease of Admin
Sprout Social
Sprout Social
89%
Responses: 1057
Hootsuite
Hootsuite
85%
Responses: 1525
Users and Permissions
Sprout Social
Sprout Social
85%
Responses: 559
Hootsuite
Hootsuite
85%
Responses: 467
Social Publishing
Sprout Social
Sprout Social
90%
Responses: 1594
Hootsuite
Hootsuite
88%
Responses: 2680
Social Engagement
Sprout Social
Sprout Social
87%
Responses: 1562
Hootsuite
Hootsuite
85%
Responses: 2539
Shared Inbox
Sprout Social
Sprout Social
83%
Responses: 528
Hootsuite
Hootsuite
81%
Responses: 447
Social Analytics
Sprout Social
Sprout Social
87%
Responses: 1604
Hootsuite
Hootsuite
79%
Responses: 2200
Social Listening
Sprout Social
Sprout Social
84%
Responses: 577
Hootsuite
Hootsuite
83%
Responses: 1184
Scalability
Sprout Social
Sprout Social
85%
Responses: 916
Hootsuite
Hootsuite
83%
Responses: 946
Automation
Sprout Social
Sprout Social
88%
Responses: 631
Hootsuite
Hootsuite
86%
Responses: 1521
Approval Workflows
Sprout Social
Sprout Social
83%
Responses: 456
Hootsuite
Hootsuite
80%
Responses: 363
Likelihood to Recommend
Sprout Social
Sprout Social
88%
Responses: 2320
Hootsuite
Hootsuite
83%
Responses: 3895
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