User Satisfaction Ratings
All reviews were collected as of July 16, 2024 Navan (Formerly TripActions) |  SAP Concur | |
| Star Rating | Navan (Formerly TripActions) 7,618 reviews | SAP Concur 6,051 reviews |
Ratings
Ease of Setup
Navan (Formerly TripActions)
Responses: 417
SAP Concur
Responses: 751
Ease of Use
Navan (Formerly TripActions)
Responses: 6125
SAP Concur
Responses: 5320
Quality of Support
Navan (Formerly TripActions)
Responses: 5033
SAP Concur
Responses: 3761
Has the product been a good partner in doing business?
Navan (Formerly TripActions)
Responses: 374
SAP Concur
Responses: 716
Ease of Admin
Navan (Formerly TripActions)
Responses: 361
SAP Concur
Responses: 732
Meets Requirements
Navan (Formerly TripActions)
Responses: 6086
SAP Concur
Responses: 5296
Product Direction (% positive)
Navan (Formerly TripActions)
Responses: 5705
SAP Concur
Responses: 5196
Likelihood to Recommend
Navan (Formerly TripActions)
Responses: 7476
SAP Concur
Responses: 5936
Ease of Booking
Navan (Formerly TripActions)
Responses: 3886
SAP Concur
Responses: 3106
Smart Categorization
Navan (Formerly TripActions)
Responses: 1386
SAP Concur
Responses: 3254
Itinerary Management
Navan (Formerly TripActions)
Responses: 3734
SAP Concur
Responses: 2991
Embedded AI / Machine Learning
Navan (Formerly TripActions)
Responses: 822
SAP Concur
Responses: 509
Mobile User Support
Navan (Formerly TripActions)
Responses: 1276
SAP Concur
Responses: 1416
Performance and Reliability
Navan (Formerly TripActions)
Responses: 1328
SAP Concur
Responses: 1660
Digital Receipt Management
Navan (Formerly TripActions)
Responses: 1645
SAP Concur
Responses: 3915
Trip Notifications
Navan (Formerly TripActions)
Responses: 3848
SAP Concur
Responses: 2949
Workflow
Navan (Formerly TripActions)
Responses: 1017
SAP Concur
Responses: 1349
Reporting
Navan (Formerly TripActions)
Responses: 902
SAP Concur
Responses: 1475
Ease of Creating Expense Reports
Navan (Formerly TripActions)
Responses: 1460
SAP Concur
Responses: 4080
Complex Approval Workflow
Navan (Formerly TripActions)
Responses: 848
SAP Concur
Responses: 1886
Invoice Creation and Delivery
Navan (Formerly TripActions)
Responses: 536
SAP Concur
Responses: 1373
Offline
Navan (Formerly TripActions)
Responses: 391
SAP Concur
Responses: 712
Electronic Payments
Navan (Formerly TripActions)
Responses: 639
SAP Concur
Responses: 1545
Mobile Functionality
Navan (Formerly TripActions)
Responses: 2061
SAP Concur
Responses: 286
Credit Card Integration
Navan (Formerly TripActions)
Responses: 1400
SAP Concur
Responses: 2635
Business Tool Integration
Navan (Formerly TripActions)
Responses: 857
SAP Concur
Responses: 1176
APIs / Integration
Navan (Formerly TripActions)
Responses: 695
SAP Concur
Responses: 972
Internationalization
Navan (Formerly TripActions)
Responses: 714
SAP Concur
Responses: 949
Travel Itinerary and Flight Status Updates
Navan (Formerly TripActions)
Responses: 1501
SAP Concur
Responses: 2498
Bank / Credit Card Integration
Navan (Formerly TripActions)
Responses: 1568
SAP Concur
Responses: 3309
Automated Reminders
Navan (Formerly TripActions)
Responses: 1195
SAP Concur
Responses: 1401
Employee Reimbursement
Navan (Formerly TripActions)
Responses: 1621
SAP Concur
Responses: 3899
Advanced Integrations
Navan (Formerly TripActions)
Responses: 2310
SAP Concur
Responses: 2158
Currency Conversions
Navan (Formerly TripActions)
Responses: 926
SAP Concur
Responses: 1885
Project Accounting / Revenue Recognition
Navan (Formerly TripActions)
Responses: 764
SAP Concur
Responses: 1185
Policy Compliance Management
Navan (Formerly TripActions)
Responses: 1005
SAP Concur
Responses: 1252
PCI Regulation Compliant
Navan (Formerly TripActions)
Responses: 688
SAP Concur
Responses: 994
Integration
Navan (Formerly TripActions)
Responses: 1417
SAP Concur
Responses: 257
User, Role, and Access Management
Navan (Formerly TripActions)
Responses: 999
SAP Concur
Responses: 1386
Receipt Capture
Navan (Formerly TripActions)
Responses: 1597
SAP Concur
Responses: 3409
Mileage Tracking
Navan (Formerly TripActions)
Responses: 948
SAP Concur
Responses: 2258
Expense Automation
Navan (Formerly TripActions)
Responses: 1724
SAP Concur
Responses: 294
Rules
Navan (Formerly TripActions)
Responses: 1892
SAP Concur
Responses: 286
Compliance
Navan (Formerly TripActions)
Responses: 1514
SAP Concur
Responses: 275
Workflows
Navan (Formerly TripActions)
Responses: 1654
SAP Concur
Responses: 283
Submit
Navan (Formerly TripActions)
Responses: 2002
SAP Concur
Responses: 313
Avg. Go Live Time (months)
Navan (Formerly TripActions)
Average 2 Months
SAP Concur
Average 4 Months
Avg. ROI (months)
Navan (Formerly TripActions)
Average 16 Months
SAP Concur
Average 22 Months
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