User Satisfaction Ratings

All reviews were collected as of July 16, 2024
Navan (Formerly TripActions)
Navan (Formerly TripActions)
(7,618)
4.7 out of 5
Navan (Formerly TripActions)
Egencia
Egencia
(725)
4.5 out of 5
Egencia
Star Rating
Navan (Formerly TripActions)
Navan (Formerly TripActions)
7,618 reviews
Egencia
Egencia
725 reviews
Ratings
Ease of Use
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 6125
Egencia
Egencia
90%
Responses: 545
Meets Requirements
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 6086
Egencia
Egencia
90%
Responses: 543
Has the product been a good partner in doing business?
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 374
Egencia
Egencia
88%
Responses: 180
Quality of Support
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 5033
Egencia
Egencia
90%
Responses: 471
Ease of Admin
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 361
Egencia
Egencia
88%
Responses: 176
Ease of Setup
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 417
Egencia
Egencia
90%
Responses: 207
Product Direction (% positive)
Navan (Formerly TripActions)
Navan (Formerly TripActions)
90%
Responses: 5705
Egencia
Egencia
82%
Responses: 494
Advanced Integrations
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 2310
Egencia
Egencia
83%
Responses: 160
Ease of Creating Expense Reports
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 1460
Egencia
Egencia
84%
Responses: 33
APIs / Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
90%
Responses: 695
Egencia
Egencia
81%
Responses: 18
Ease of Booking
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 3886
Egencia
Egencia
88%
Responses: 258
Currency Conversions
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 926
Egencia
Egencia
84%
Responses: 19
Performance and Reliability
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1328
Egencia
Egencia
87%
Responses: 34
Itinerary Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 3734
Egencia
Egencia
89%
Responses: 253
Reporting
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 902
Egencia
Egencia
85%
Responses: 27
Employee Reimbursement
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 1621
Egencia
Egencia
89%
Responses: 24
Expense Automation
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1724
Egencia
Egencia
87%
Responses: 140
Bank / Credit Card Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1568
Egencia
Egencia
87%
Responses: 34
Mileage Tracking
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 948
Egencia
Egencia
86%
Responses: 20
Digital Receipt Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1645
Egencia
Egencia
87%
Responses: 33
Credit Card Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 1400
Egencia
Egencia
88%
Responses: 35
Invoice Creation and Delivery
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 536
Egencia
Egencia
87%
Responses: 25
Likelihood to Recommend
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 7476
Egencia
Egencia
89%
Responses: 716
Internationalization
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 714
Egencia
Egencia
86%
Responses: 21
Receipt Capture
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 1597
Egencia
Egencia
90%
Responses: 26
Trip Notifications
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 3848
Egencia
Egencia
90%
Responses: 259
Electronic Payments
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 639
Egencia
Egencia
90%
Responses: 27
Workflow
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1017
Egencia
Egencia
88%
Responses: 23
Offline
Navan (Formerly TripActions)
Navan (Formerly TripActions)
88%
Responses: 391
Egencia
Egencia
83%
Responses: 21
Travel Itinerary and Flight Status Updates
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 1501
Egencia
Egencia
90%
Responses: 42
Mobile User Support
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 1276
Egencia
Egencia
90%
Responses: 29
Compliance
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1514
Egencia
Egencia
90%
Responses: 191
Mobile Functionality
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 2061
Egencia
Egencia
90%
Responses: 195
Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 1417
Egencia
Egencia
87%
Responses: 145
Submit
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 2002
Egencia
Egencia
91%
Responses: 45
Embedded AI / Machine Learning
Navan (Formerly TripActions)
Navan (Formerly TripActions)
90%
Responses: 822
Egencia
Egencia
87%
Responses: 24
Smart Categorization
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 1386
Egencia
Egencia
88%
Responses: 34
Workflows
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1654
Egencia
Egencia
91%
Responses: 198
Business Tool Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 857
Egencia
Egencia
89%
Responses: 19
Rules
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 1892
Egencia
Egencia
90%
Responses: 227
Policy Compliance Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 1005
Egencia
Egencia
90%
Responses: 27
Avg. Go Live Time (months)
Navan (Formerly TripActions)
Navan (Formerly TripActions)
Average 2 Months
Egencia
Egencia
Average 2 Months
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