User Satisfaction Ratings

Data is scoped to the Spend Management category. All reviews were collected as of December 17, 2024
Navan (Formerly TripActions)
Navan (Formerly TripActions)
(8,140)
4.7 out of 5
Navan (Formerly TripActions)
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
(1,545)
4.5 out of 5
BILL Spend & Expense (Formerly Divvy)
Star Rating
Navan (Formerly TripActions)
Navan (Formerly TripActions)
8,140 reviews
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
1,545 reviews
Ratings
Quality of Support
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 585
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
85%
Responses: 781
Meets Requirements
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 683
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
90%
Responses: 831
Ease of Use
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 694
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
91%
Responses: 849
Ease of Setup
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 130
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
88%
Responses: 708
Ease of Admin
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 75
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
90%
Responses: 704
Trip Notifications
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 448
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
69%
Responses: 228
Itinerary Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 428
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
71%
Responses: 236
Embedded AI / Machine Learning
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 217
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
74%
Responses: 234
Travel Itinerary and Flight Status Updates
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 373
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
73%
Responses: 88
Employee Reimbursements
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 447
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
79%
Responses: 437
Employee Reimbursement
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 403
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
81%
Responses: 374
Ease of Booking
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 444
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
79%
Responses: 306
Mileage Tracking
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 279
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
80%
Responses: 277
Advanced Integrations
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 288
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
76%
Responses: 290
ACH
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 293
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
80%
Responses: 458
Currency Conversions
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 262
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
82%
Responses: 280
Invoice Creation and Delivery
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 139
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
78%
Responses: 128
Internationalization
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 217
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
80%
Responses: 269
KPIs
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 220
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
78%
Responses: 384
Forecasting
Navan (Formerly TripActions)
Navan (Formerly TripActions)
89%
Responses: 212
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
77%
Responses: 392
Savings
Navan (Formerly TripActions)
Navan (Formerly TripActions)
90%
Responses: 290
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
79%
Responses: 424
Complex Approval Workflow
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 225
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
81%
Responses: 312
APIs / Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
90%
Responses: 204
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
82%
Responses: 323
Benchmarks
Navan (Formerly TripActions)
Navan (Formerly TripActions)
89%
Responses: 218
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
79%
Responses: 391
Ease of Creating Expense Reports
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 360
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
86%
Responses: 425
Smart Categorization
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 352
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
85%
Responses: 440
Bank / Credit Card Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 377
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
88%
Responses: 453
Alignment
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 351
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
85%
Responses: 452
Notifications
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 365
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
86%
Responses: 570
Automated Reminders
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 299
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
86%
Responses: 444
Business Tool Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 235
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
85%
Responses: 411
Project Accounting / Revenue Recognition
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 216
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
83%
Responses: 336
Workflow
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 260
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
86%
Responses: 423
PCI Regulation Compliant
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 198
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
84%
Responses: 273
Credit Card Integration
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 339
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 390
One-time Virtual
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 311
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 474
Policy Compliance Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 263
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
88%
Responses: 386
Budgets
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 288
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 604
Data
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 324
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
84%
Responses: 534
Multiple Views
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 287
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 479
Likelihood to Recommend
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 895
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
90%
Responses: 988
Reporting
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 249
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 422
Approvals
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 421
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 586
Electronic Payments
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 155
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
85%
Responses: 382
Vendor
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 264
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
86%
Responses: 503
Real time
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 337
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
89%
Responses: 565
Recurring Virtual
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 284
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
88%
Responses: 493
Controls
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 303
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
90%
Responses: 568
Offline
Navan (Formerly TripActions)
Navan (Formerly TripActions)
87%
Responses: 83
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
78%
Responses: 134
Digital Receipt Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
97%
Responses: 405
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
92%
Responses: 491
Unique Cards
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 308
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
89%
Responses: 552
Mobile User Support
Navan (Formerly TripActions)
Navan (Formerly TripActions)
95%
Responses: 329
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
91%
Responses: 440
Export
Navan (Formerly TripActions)
Navan (Formerly TripActions)
91%
Responses: 277
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
87%
Responses: 524
Performance and Reliability
Navan (Formerly TripActions)
Navan (Formerly TripActions)
96%
Responses: 343
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
92%
Responses: 459
Physical
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 329
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
90%
Responses: 572
Recurring
Navan (Formerly TripActions)
Navan (Formerly TripActions)
92%
Responses: 266
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
88%
Responses: 502
Receipt Capture
Navan (Formerly TripActions)
Navan (Formerly TripActions)
97%
Responses: 411
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
93%
Responses: 475
Product Direction (% positive)
Navan (Formerly TripActions)
Navan (Formerly TripActions)
93%
Responses: 622
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
91%
Responses: 832
User, Role, and Access Management
Navan (Formerly TripActions)
Navan (Formerly TripActions)
94%
Responses: 275
BILL Spend & Expense (Formerly Divvy)
BILL Spend & Expense (Formerly Divvy)
91%
Responses: 490
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2025 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.