User Satisfaction Ratings

Data is scoped to the Video Communications category. All reviews were collected as of February 27, 2024
Loom
Loom
(1,863)
4.7 out of 5
Loom
Vidyard
Vidyard
(791)
4.5 out of 5
Vidyard
Star Rating
Loom
Loom
1,863 reviews
Vidyard
Vidyard
791 reviews
Ratings
Ease of Setup
Loom
Loom
96%
Responses: 185
Vidyard
Vidyard
86%
Responses: 129
Ease of Admin
Loom
Loom
93%
Responses: 187
Vidyard
Vidyard
86%
Responses: 134
Ease of Use
Loom
Loom
94%
Responses: 725
Vidyard
Vidyard
88%
Responses: 426
Meets Requirements
Loom
Loom
93%
Responses: 719
Vidyard
Vidyard
89%
Responses: 416
Has the product been a good partner in doing business?
Loom
Loom
95%
Responses: 174
Vidyard
Vidyard
92%
Responses: 129
Quality of Support
Loom
Loom
92%
Responses: 459
Vidyard
Vidyard
91%
Responses: 344
Likelihood to Recommend
Loom
Loom
95%
Responses: 1184
Vidyard
Vidyard
90%
Responses: 512
Product Direction (% positive)
Loom
Loom
91%
Responses: 661
Vidyard
Vidyard
89%
Responses: 416
Avg. ROI (months)
Loom
Loom
Average 8 Months
Vidyard
Vidyard
Average 13 Months
Avg. Go Live Time (months)
Loom
Loom
Average 1 Months
Vidyard
Vidyard
Average 1 Months
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