User Satisfaction Ratings

Data is scoped to the Knowledge Base category. All reviews were collected as of October 26, 2023
Guru
Guru
(1,551)
4.7 out of 5
Guru
Tettra
Tettra
(91)
4.6 out of 5
Tettra
Star Rating
Guru
Guru
1,551 reviews
Tettra
Tettra
91 reviews
Ratings
Meets Requirements
Guru
Guru
92%
Responses: 968
Tettra
Tettra
87%
Responses: 71
Trackable Analytics
Guru
Guru
87%
Responses: 370
Tettra
Tettra
74%
Responses: 25
Decision Trees
Guru
Guru
86%
Responses: 124
Tettra
Tettra
75%
Responses: 18
Duplicate Detection
Guru
Guru
88%
Responses: 89
Tettra
Tettra
78%
Responses: 12
In-Context Knowledge
Guru
Guru
92%
Responses: 137
Tettra
Tettra
83%
Responses: 9
Role-Based Permission
Guru
Guru
91%
Responses: 423
Tettra
Tettra
82%
Responses: 33
In-Content Feedback
Guru
Guru
88%
Responses: 175
Tettra
Tettra
83%
Responses: 23
Verification
Guru
Guru
92%
Responses: 444
Tettra
Tettra
88%
Responses: 27
Advanced Search
Guru
Guru
91%
Responses: 116
Tettra
Tettra
88%
Responses: 20
Comments
Guru
Guru
90%
Responses: 250
Tettra
Tettra
87%
Responses: 31
Q & A
Guru
Guru
92%
Responses: 463
Tettra
Tettra
89%
Responses: 35
Browser Extension
Guru
Guru
93%
Responses: 119
Tettra
Tettra
90%
Responses: 12
Templates
Guru
Guru
89%
Responses: 209
Tettra
Tettra
86%
Responses: 22
Update Notifications
Guru
Guru
90%
Responses: 456
Tettra
Tettra
87%
Responses: 37
Product Direction (% positive)
Guru
Guru
91%
Responses: 896
Tettra
Tettra
89%
Responses: 70
Permissions
Guru
Guru
89%
Responses: 209
Tettra
Tettra
86%
Responses: 28
Knowledge Sharing
Guru
Guru
94%
Responses: 277
Tettra
Tettra
92%
Responses: 36
Likelihood to Recommend
Guru
Guru
93%
Responses: 1188
Tettra
Tettra
91%
Responses: 87
File Viewing
Guru
Guru
90%
Responses: 441
Tettra
Tettra
89%
Responses: 38
Versioning and Version History
Guru
Guru
90%
Responses: 218
Tettra
Tettra
88%
Responses: 26
Organization
Guru
Guru
93%
Responses: 123
Tettra
Tettra
91%
Responses: 22
Notifications
Guru
Guru
90%
Responses: 255
Tettra
Tettra
88%
Responses: 36
Upload
Guru
Guru
92%
Responses: 409
Tettra
Tettra
90%
Responses: 41
Page Analytics
Guru
Guru
88%
Responses: 206
Tettra
Tettra
87%
Responses: 25
Avg. ROI (months)
Guru
Guru
Average 10 Months
Tettra
Tettra
Average 18 Months
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2025 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.