User Satisfaction Ratings

Data is scoped to the E-Commerce Platforms category. All reviews were collected as of October 20, 2023
Ecwid
Ecwid
(354)
4.7 out of 5
Ecwid
Shopify
Shopify
(4,418)
4.4 out of 5
Shopify
Wix
Wix
(1,624)
4.2 out of 5
Wix
WooCommerce
WooCommerce
(1,097)
4.4 out of 5
WooCommerce
Square Online (formerly Weebly)
Square Online (formerly Weebly)
(453)
4.1 out of 5
Square Online (formerly Weebly)
Star Rating
Ecwid
Ecwid
354 reviews
Shopify
Shopify
4,418 reviews
Wix
Wix
1,624 reviews
WooCommerce
WooCommerce
1,097 reviews
Square Online (formerly Weebly)
Square Online (formerly Weebly)
453 reviews
Ratings
Quality of Support
Ecwid
Ecwid
95%
Responses: 242
Shopify
Shopify
84%
Responses: 3511
Wix
Wix
78%
Responses: 127
WooCommerce
WooCommerce
76%
Responses: 728
Square Online (formerly Weebly)
Square Online (formerly Weebly)
76%
Responses: 53
Has the product been a good partner in doing business?
Ecwid
Ecwid
95%
Responses: 168
Shopify
Shopify
88%
Responses: 2100
Wix
Wix
82%
Responses: 43
WooCommerce
WooCommerce
86%
Responses: 548
Square Online (formerly Weebly)
Square Online (formerly Weebly)
84%
Responses: 29
Ease of Admin
Ecwid
Ecwid
94%
Responses: 171
Shopify
Shopify
89%
Responses: 2141
Wix
Wix
87%
Responses: 45
WooCommerce
WooCommerce
85%
Responses: 597
Square Online (formerly Weebly)
Square Online (formerly Weebly)
89%
Responses: 29
Ease of Use
Ecwid
Ecwid
94%
Responses: 264
Shopify
Shopify
89%
Responses: 3771
Wix
Wix
91%
Responses: 142
WooCommerce
WooCommerce
85%
Responses: 898
Square Online (formerly Weebly)
Square Online (formerly Weebly)
90%
Responses: 60
Meets Requirements
Ecwid
Ecwid
91%
Responses: 264
Shopify
Shopify
87%
Responses: 3763
Wix
Wix
84%
Responses: 142
WooCommerce
WooCommerce
88%
Responses: 894
Square Online (formerly Weebly)
Square Online (formerly Weebly)
81%
Responses: 60
Ease of Setup
Ecwid
Ecwid
93%
Responses: 171
Shopify
Shopify
88%
Responses: 2126
Wix
Wix
91%
Responses: 46
WooCommerce
WooCommerce
84%
Responses: 599
Square Online (formerly Weebly)
Square Online (formerly Weebly)
92%
Responses: 30
Likelihood to Recommend
Ecwid
Ecwid
95%
Responses: 331
Shopify
Shopify
87%
Responses: 4247
Wix
Wix
86%
Responses: 163
WooCommerce
WooCommerce
88%
Responses: 1051
Square Online (formerly Weebly)
Square Online (formerly Weebly)
84%
Responses: 67
Product Direction (% positive)
Ecwid
Ecwid
93%
Responses: 255
Shopify
Shopify
89%
Responses: 3653
Wix
Wix
85%
Responses: 137
WooCommerce
WooCommerce
88%
Responses: 868
Square Online (formerly Weebly)
Square Online (formerly Weebly)
78%
Responses: 59
Customer Service
Ecwid
Ecwid
91%
Responses: 183
Shopify
Shopify
85%
Responses: 2821
Wix
Wix
88%
Responses: 27
WooCommerce
WooCommerce
79%
Responses: 568
Square Online (formerly Weebly)
Square Online (formerly Weebly)
74%
Responses: 12
Store Locator
Ecwid
Ecwid
90%
Responses: 116
Shopify
Shopify
84%
Responses: 2164
Wix
Wix
87%
Responses: 25
WooCommerce
WooCommerce
79%
Responses: 425
Square Online (formerly Weebly)
Square Online (formerly Weebly)
69%
Responses: 9
Avg. Go Live Time (months)
Ecwid
Ecwid
Average 1 Months
Shopify
Shopify
Average 2 Months
Wix
Wix
Average 1 Months
WooCommerce
WooCommerce
Average 1 Months
Square Online (formerly Weebly)
Square Online (formerly Weebly)
Average 0 Months
About G2

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Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2025 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.