User Satisfaction Ratings

Data is scoped to the Consumer Video Feedback category. All reviews were collected as of November 25, 2024
Discuss
Discuss
(210)
4.7 out of 5
Discuss
dscout
dscout
(161)
4.5 out of 5
dscout
Star Rating
Discuss
Discuss
210 reviews
dscout
dscout
161 reviews
Ratings
Ease of Admin
Discuss
Discuss
91%
Responses: 34
dscout
dscout
86%
Responses: 13
Ease of Setup
Discuss
Discuss
90%
Responses: 44
dscout
dscout
86%
Responses: 30
Ease of Use
Discuss
Discuss
93%
Responses: 88
dscout
dscout
85%
Responses: 64
Has the product been a good partner in doing business?
Discuss
Discuss
96%
Responses: 35
dscout
dscout
89%
Responses: 15
Likelihood to Recommend
Discuss
Discuss
95%
Responses: 103
dscout
dscout
91%
Responses: 69
Avg. Go Live Time (months)
Discuss
Discuss
Average 1 Months
dscout
dscout
Average 2 Months
Product Direction (% positive)
Discuss
Discuss
98%
Responses: 81
dscout
dscout
94%
Responses: 62
Meets Requirements
Discuss
Discuss
92%
Responses: 86
dscout
dscout
87%
Responses: 64
Avg. ROI (months)
Discuss
Discuss
Average 7 Months
dscout
dscout
Average 15 Months
Analytics
Discuss
Discuss
81%
Responses: 50
dscout
dscout
76%
Responses: 43
Computer Transcription
Discuss
Discuss
80%
Responses: 64
dscout
dscout
76%
Responses: 44
Human Transcription
Discuss
Discuss
82%
Responses: 48
dscout
dscout
65%
Responses: 35
Invitation
Discuss
Discuss
83%
Responses: 60
dscout
dscout
78%
Responses: 41
Media Library
Discuss
Discuss
81%
Responses: 56
dscout
dscout
80%
Responses: 41
Privacy
Discuss
Discuss
88%
Responses: 61
dscout
dscout
86%
Responses: 42
Sharing
Discuss
Discuss
87%
Responses: 61
dscout
dscout
79%
Responses: 40
Sorting
Discuss
Discuss
80%
Responses: 50
dscout
dscout
74%
Responses: 43
Survey Link
Discuss
Discuss
91%
Responses: 62
dscout
dscout
85%
Responses: 27
Widget
Discuss
Discuss
71%
Responses: 22
dscout
dscout
65%
Responses: 28
About G2

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business.

Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2 user’s identity and employer. Additionally, all reviews are manually checked by our team. Only the opinion of real users and data from public sources factor into our ratings.

© 2025 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.