User Satisfaction Ratings

Data is scoped to the Remote Monitoring & Management (RMM) category. All reviews were collected as of July 08, 2024
Atera
Atera
(568)
4.6 out of 5
Atera
N-able N-central
N-able N-central
(325)
4.3 out of 5
N-able N-central
Star Rating
Atera
Atera
568 reviews
N-able N-central
N-able N-central
325 reviews
Ratings
Ease of Setup
Atera
Atera
92%
Responses: 307
N-able N-central
N-able N-central
75%
Responses: 162
Ease of Admin
Atera
Atera
91%
Responses: 304
N-able N-central
N-able N-central
77%
Responses: 162
Quality of Support
Atera
Atera
91%
Responses: 396
N-able N-central
N-able N-central
75%
Responses: 186
Ease of Use
Atera
Atera
93%
Responses: 422
N-able N-central
N-able N-central
78%
Responses: 193
Has the product been a good partner in doing business?
Atera
Atera
94%
Responses: 300
N-able N-central
N-able N-central
84%
Responses: 156
Meets Requirements
Atera
Atera
90%
Responses: 414
N-able N-central
N-able N-central
84%
Responses: 191
AI Text Summarization
Atera
Atera
78%
Responses: 124
N-able N-central
N-able N-central
60%
Responses: 59
Path Analysis
Atera
Atera
78%
Responses: 124
N-able N-central
N-able N-central
66%
Responses: 50
Improvement Suggestions
Atera
Atera
81%
Responses: 146
N-able N-central
N-able N-central
66%
Responses: 50
Data Visualization
Atera
Atera
84%
Responses: 134
N-able N-central
N-able N-central
72%
Responses: 51
Workflow Management
Atera
Atera
80%
Responses: 293
N-able N-central
N-able N-central
69%
Responses: 126
Performance Baseline
Atera
Atera
84%
Responses: 133
N-able N-central
N-able N-central
73%
Responses: 51
Ticketing
Atera
Atera
84%
Responses: 307
N-able N-central
N-able N-central
70%
Responses: 119
Incident Reports
Atera
Atera
80%
Responses: 184
N-able N-central
N-able N-central
71%
Responses: 93
Firewall
Atera
Atera
69%
Responses: 169
N-able N-central
N-able N-central
60%
Responses: 90
Application Control
Atera
Atera
81%
Responses: 181
N-able N-central
N-able N-central
71%
Responses: 91
ITIL Policy Compliance
Atera
Atera
78%
Responses: 252
N-able N-central
N-able N-central
69%
Responses: 116
Malware Detection
Atera
Atera
69%
Responses: 166
N-able N-central
N-able N-central
63%
Responses: 90
System Isolation
Atera
Atera
75%
Responses: 168
N-able N-central
N-able N-central
67%
Responses: 90
Security Validation
Atera
Atera
79%
Responses: 183
N-able N-central
N-able N-central
70%
Responses: 89
Compliance
Atera
Atera
81%
Responses: 179
N-able N-central
N-able N-central
73%
Responses: 91
Endpoint Intelligence
Atera
Atera
83%
Responses: 185
N-able N-central
N-able N-central
76%
Responses: 94
Performance Monitoring
Atera
Atera
89%
Responses: 155
N-able N-central
N-able N-central
82%
Responses: 54
Web Control
Atera
Atera
79%
Responses: 176
N-able N-central
N-able N-central
73%
Responses: 92
Multi-Network Capability
Atera
Atera
86%
Responses: 138
N-able N-central
N-able N-central
77%
Responses: 51
Service Management
Atera
Atera
87%
Responses: 317
N-able N-central
N-able N-central
79%
Responses: 128
Product Direction (% positive)
Atera
Atera
96%
Responses: 410
N-able N-central
N-able N-central
90%
Responses: 182
Application Deployment
Atera
Atera
82%
Responses: 317
N-able N-central
N-able N-central
76%
Responses: 135
Likelihood to Recommend
Atera
Atera
93%
Responses: 483
N-able N-central
N-able N-central
87%
Responses: 258
Patch Management
Atera
Atera
85%
Responses: 341
N-able N-central
N-able N-central
81%
Responses: 136
Asset Tracking
Atera
Atera
81%
Responses: 317
N-able N-central
N-able N-central
78%
Responses: 19
Device Management
Atera
Atera
89%
Responses: 343
N-able N-central
N-able N-central
88%
Responses: 137
Remote Access
Atera
Atera
92%
Responses: 340
N-able N-central
N-able N-central
87%
Responses: 136
Device Control
Atera
Atera
88%
Responses: 200
N-able N-central
N-able N-central
88%
Responses: 96
Asset Management
Atera
Atera
83%
Responses: 191
N-able N-central
N-able N-central
82%
Responses: 94
Alerting
Atera
Atera
89%
Responses: 157
N-able N-central
N-able N-central
86%
Responses: 54
Remote Monitoring
Atera
Atera
91%
Responses: 344
N-able N-central
N-able N-central
90%
Responses: 136
Avg. ROI (months)
Atera
Atera
Average 10 Months
N-able N-central
N-able N-central
Average 14 Months
Avg. Go Live Time (months)
Atera
Atera
Average 1 Months
N-able N-central
N-able N-central
Average 2 Months
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