Compare Webex and Zoho One 
At a Glance
Market Segments
Enterprise (48.5% of reviews)
Small-Business (71.7% of reviews)
Entry-Level Pricing
Free 1 User Per Month
$45.00 1 Users Per Month
Webex
Star Rating
(19,963)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Entry-Level Pricing
Free 1 User Per Month
Browse all 2 pricing plansZoho One
Star Rating
(21,027)4.4 out of 5
Market Segments
Small-Business (71.7% of reviews)
Entry-Level Pricing
$45.00 1 Users Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Zoho One offers a comprehensive suite of applications that integrate seamlessly, making it ideal for small businesses looking for an all-in-one solution. In contrast, users report that Webex excels in video conferencing and collaboration tools, which are particularly beneficial for larger enterprises.
- Users on G2 mention that Zoho One's entry-level price of $45.00 is competitive for the extensive features it provides, while reviewers highlight that Webex's free tier is a significant advantage for teams that need basic video conferencing capabilities without upfront costs.
- G2 users report that Zoho One has a higher total number of reviews (20,394) compared to Webex (18,831), indicating a broader user base and potentially more diverse feedback on its features and usability.
- Reviewers mention that Zoho One shines with its CRM capabilities, particularly the "Zoho CRM" feature, which is praised for its user-friendly interface and robust functionality. Conversely, users say that Webex's "Webex Meetings" feature is highly regarded for its reliability and high-quality video and audio during calls.
- Users report that Zoho One's customer support is responsive and helpful, which is a significant factor for small businesses needing assistance. In contrast, reviewers mention that Webex's support can be slower, especially during peak times, which may be a drawback for enterprise users requiring immediate help.
- Reviewers on G2 highlight that Zoho One's extensive customization options allow businesses to tailor the software to their specific needs, while users say that Webex's ease of use and straightforward setup process make it a preferred choice for teams that prioritize quick deployment and minimal training.
Pricing
Entry-Level Pricing
Webex
Webex Suite - Basic
Free
1 User Per Month
HD meetings with up to 100 people, screen sharing and a personal room.
- HD meetings with up to 100 people
- Screen sharing
- Personal meeting room
Zoho One
ALL EMPLOYEE PRICING
$45.00
1 Users Per Month
- Customer Relationship Management
- Customer Support and Satisfaction
- Analytics and Business Intelligence
Free Trial
Webex
Free Trial is available
Zoho One
Free Trial is available
Ratings
Categories
Categories
Shared Categories
Webex and Zoho One are categorized as Other Product Suites
Unique Categories
Webex has no unique categories
Zoho One has no unique categories
Reviews
Reviewers' Company Size
Webex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
8.1%
Financial Services
4.8%
Hospital & Health Care
4.8%
Higher Education
3.6%
Other
61.6%
Information Technology and Services
14.5%
Computer Software
8.1%
Marketing and Advertising
6.5%
Staffing and Recruiting
3.5%
Financial Services
3.0%
Other
64.4%
Most Helpful Reviews
Webex
Most Helpful Favorable Review
Robert Y.
Verified User in Semiconductors
The scaleability, ease of use and features the platform provides. We use WebEx 2-3 times a month for our monthly corporate meetings that has over 2-300 users logged in at a time.
Most Helpful Critical Review
Vishvjit S.
Verified User in Information Technology and Services
The things that I dislike about Webex are as follows, Firstly, it's not user-friendly for me it is hard to use. I don't like its paid plans because it is costly and offers fewer features. Webex's android app is so bad that I would never use it again.
Zoho One
Most Helpful Favorable Review
Verified User in Consumer Electronics
Zoho Books, Zoho CRM, Zoho Projects, Zoho People
Most Helpful Critical Review
Verified User in Computer & Network Security
Nothing all good Paswd expire in 180 days for normal user
Robert Y.
Verified User in Semiconductors
The scaleability, ease of use and features the platform provides. We use WebEx 2-3 times a month for our monthly corporate meetings that has over 2-300 users logged in at a time.
Verified User in Consumer Electronics
Zoho Books, Zoho CRM, Zoho Projects, Zoho People
Vishvjit S.
Verified User in Information Technology and Services
The things that I dislike about Webex are as follows, Firstly, it's not user-friendly for me it is hard to use. I don't like its paid plans because it is costly and offers fewer features. Webex's android app is so bad that I would never use it again.
Verified User in Computer & Network Security
Nothing all good Paswd expire in 180 days for normal user
Alternatives
Discussions
Webex has no discussions with answers
What is the best way to explore new features
1 comment
VB
The best way to first learn how to add basic functionality in the module using api.Read more
Zoho One has no more discussions with answers
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