# Waystar, ModMed, Carepatron vs Epic Comparison

| | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 119 | 330 | 527 | 937 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (60.7% of reviews) | Small-Business (96.3% of reviews) | Enterprise (77.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | Free | No pricing available | 

---
## Top Pros & Cons

### Waystar

**Not enough data**

### ModMed

Pros:
- Ease of Use (166 reviews)
- Efficiency (121 reviews)

Cons:
- Poor System Functionality (27 reviews)
- Missing Features (26 reviews)

### Carepatron

Pros:
- Ease of Use (139 reviews)
- Affordable (68 reviews)

Cons:
- Limited Features (48 reviews)
- Missing Features (42 reviews)

### Epic

Pros:
- Data Security (3 reviews)
- Ease of Use (3 reviews)

Cons:
- Interface Issues (2 reviews)
- Learning Curve (2 reviews)

---
## Ratings Comparison
| Rating | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
  | **Meets Requirements** | 8.9 (77 reviews) | 9.0 (83 reviews) | 8.8 (419 reviews) | 8.8 (772 reviews) | 
  | **Ease of Use** | 9.0 (79 reviews) | 8.9 (165 reviews) | 8.9 (431 reviews) | 8.1 (783 reviews) | 
  | **Ease of Setup** | 8.5 (33 reviews) | 8.4 (127 reviews) | 8.9 (292 reviews) | 7.2 (99 reviews) | 
  | **Ease of Admin** | 8.4 (32 reviews) | 8.3 (29 reviews) | 9.1 (163 reviews) | 7.7 (92 reviews) | 
  | **Quality of Support** | 8.5 (78 reviews) | 8.6 (81 reviews) | 9.0 (352 reviews) | 8.2 (736 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (32 reviews) | 8.8 (29 reviews) | 9.2 (154 reviews) | 8.4 (90 reviews) | 
  | **Product Direction (% positive)** | 8.1 (73 reviews) | 9.7 (77 reviews) | 9.4 (424 reviews) | 9.0 (763 reviews) | 

---
## Pricing

### Waystar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ModMed

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Carepatron

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- 1GB storage
- Unlimited clients
- Telehealth

[Browse all 4 editions](https://www.g2.com/products/carepatron/pricing)

#### Free Trial

Yes

### Epic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Collaboration

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Modules** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Security** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Health Care Messages** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Alarms** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Telephone** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Patient Management

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Staff Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Retention** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **CDI (Clinical Document Improvement)** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Operations

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Administrative

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Processes

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | 8.6/10 | 41 |
| **ModMed** | 8.2/10 | 18 |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Clinical

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | Feature Not Available | 8.8 (17 reviews) | Not enough data | Not enough data | 
| **Software Integrations - Revenue Cycle Management (RCM)** | 8.6 (32 reviews) | 8.9 (17 reviews) | Not enough data | Not enough data | 
| **Task Automation - Revenue Cycle Management (RCM)** | 8.2 (29 reviews) | 8.0 (17 reviews) | Not enough data | Not enough data | 

#### Financial

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | 8.7 (31 reviews) | 7.9 (17 reviews) | Not enough data | Not enough data | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | 8.6 (35 reviews) | 8.1 (17 reviews) | Not enough data | Not enough data | 
| **Claims Management - Revenue Cycle Management (RCM)** | 8.7 (36 reviews) | 7.8 (17 reviews) | Not enough data | Not enough data | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | 9.1/10 | 59 |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Efficiency 

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | 9.2 (45 reviews) | Not enough data | Not enough data | Not enough data | 
| **Electronic Submissions - Healthcare Claims Management** | 9.2 (52 reviews) | Not enough data | Not enough data | Not enough data | 
| **Clearinghouse Integration - Healthcare Claims Management** | 9.1 (49 reviews) | Not enough data | Not enough data | Not enough data | 
| **Claims Process Workflow - Healthcare Claims Management** | 8.9 (50 reviews) | Not enough data | Not enough data | Not enough data | 

#### Accuracy

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | 9.1 (52 reviews) | Not enough data | Not enough data | Not enough data | 
| **Patient Data Security - Healthcare Claims Management** | 9.3 (53 reviews) | Not enough data | Not enough data | Not enough data | 
| **Claims Scrubbing - Healthcare Claims Management** | 9.0 (52 reviews) | Not enough data | Not enough data | Not enough data | 

### Clinical Documentation

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | 8.3/10 | 344 |
| **Epic** | N/A | N/A |

#### Operations

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Workflow Optimization - Clinical Documentation** | Not enough data | Not enough data | 8.5 (314 reviews) | Not enough data | 
| **EHR Integration - Clinical Documentation** | Not enough data | Not enough data | 8.1 (290 reviews) | Not enough data | 
| **Clinical Communication - Clinical Documentation** | Not enough data | Not enough data | 8.4 (292 reviews) | Not enough data | 
| **Transcription Automation - Clinical Documentation** | Not enough data | Not enough data | 7.5 (269 reviews) | Not enough data | 
| **CDI Training - Clinical Documentation** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Clinical Data Exchange - Clinical Documentation** | Not enough data | Not enough data | 8.2 (271 reviews) | Not enough data | 
| **Document Access - Clinical Documentation** | Not enough data | Not enough data | 8.7 (287 reviews) | Not enough data | 
| **Digitization - Clinical Documentation** | Not enough data | Not enough data | 8.5 (278 reviews) | Not enough data | 

#### Generative AI

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.9 (254 reviews) | Not enough data | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | 8.5/10 | 118 |
| **Epic** | N/A | N/A |

#### Data Collection

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | 8.3 (105 reviews) | Not enough data | 
| **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | 8.6 (105 reviews) | Not enough data | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | 8.2 (105 reviews) | Not enough data | 
| **Utilization Management - Patient Case Management** | Not enough data | Not enough data | 8.4 (104 reviews) | Not enough data | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Data Management

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cost Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Medical Transcription

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Voice

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Dictation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Voice Files** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Language and Learning Technology** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Transcript

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Synchronous Text Editing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Transcription Review** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **EHR Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Interactive Editing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Medical Terminology Database** | Not enough data | Not enough data | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | 9.0/10 | 52 |
| **Carepatron** | 8.4/10 | 204 |
| **Epic** | 9.0/10 | 145 |

#### Clinical Workflow Management

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | 9.3 (49 reviews) | 8.5 (160 reviews) | 9.1 (115 reviews) | 
| **Ancillary Care Provider Access** | Not enough data | 8.4 (43 reviews) | Feature Not Available | 8.9 (104 reviews) | 
| **Meaningful Use Reporting** | Not enough data | 8.9 (49 reviews) | Feature Not Available | 8.9 (106 reviews) | 
| **Clinical Documentation** | Not enough data | 9.2 (49 reviews) | 8.6 (189 reviews) | 9.0 (124 reviews) | 

#### Patient Health Information Management

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **ePHI Storage** | Not enough data | 9.2 (50 reviews) | 8.7 (180 reviews) | 9.1 (107 reviews) | 
| **Interoperability** | Not enough data | 9.0 (48 reviews) | 8.1 (161 reviews) | 8.9 (102 reviews) | 
| **Patient Workflow Management** | Not enough data | 8.9 (50 reviews) | 8.4 (168 reviews) | 8.9 (121 reviews) | 

#### Agentic AI - EHR

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (26 reviews) | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | 8.3/10 | 22 |
| **Carepatron** | 8.4/10 | 107 |
| **Epic** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Online Presence Management** | Not enough data | 8.7 (22 reviews) | 8.5 (93 reviews) | Not enough data | 
| **Patient Feedback Management** | Not enough data | 8.3 (22 reviews) | Feature Not Available | Not enough data | 
| **Patient Portal** | Not enough data | 8.0 (22 reviews) | 8.4 (93 reviews) | Not enough data | 
| **Patient Communications** | Not enough data | 8.0 (22 reviews) | 8.6 (92 reviews) | Not enough data | 
| **Integration with Wearables** | Not enough data | 7.6 (21 reviews) | Feature Not Available | Not enough data | 

#### Operations

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Workflow Management** | Not enough data | 8.3 (22 reviews) | 8.4 (94 reviews) | Not enough data | 
| **Interoperability** | Not enough data | 8.8 (22 reviews) | 8.1 (90 reviews) | Not enough data | 
| **Digital Intake Forms** | Not enough data | 8.8 (22 reviews) | 8.6 (95 reviews) | Not enough data | 
| **Engagement Measuring** | Not enough data | 8.2 (22 reviews) | Feature Not Available | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | 7.8 (22 reviews) | Feature Not Available | Not enough data | 
| **EHR Integration** | Not enough data | 8.8 (21 reviews) | 8.2 (89 reviews) | Not enough data | 
| **IPC Systems Integration** | Not enough data | 8.7 (21 reviews) | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (10 reviews) | 7.9 (84 reviews) | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | 8.8/10 | 26 |
| **Carepatron** | 8.5/10 | 135 |
| **Epic** | 8.8/10 | 25 |

#### Operations Management

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Administrative Processes** | Not enough data | 8.8 (26 reviews) | 8.5 (113 reviews) | 8.6 (18 reviews) | 
| **Back Office Processes** | Not enough data | 8.8 (26 reviews) | 8.4 (119 reviews) | 8.6 (19 reviews) | 
| **Workflow Coordination** | Not enough data | 8.7 (26 reviews) | 8.3 (116 reviews) | 8.8 (23 reviews) | 
| **Practice Specialty Support** | Not enough data | 8.5 (26 reviews) | 8.2 (106 reviews) | 8.1 (20 reviews) | 

#### Added Efficiencies

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Integration with EHRs** | Not enough data | 9.0 (26 reviews) | 8.1 (107 reviews) | 8.8 (21 reviews) | 
| **Compliance** | Not enough data | 9.1 (26 reviews) | 8.7 (109 reviews) | 9.4 (23 reviews) | 
| **Integration with Billing Software** | Not enough data | 8.8 (25 reviews) | 8.0 (108 reviews) | 9.2 (18 reviews) | 
| **Patient Information Management** | Not enough data | 8.8 (26 reviews) | 8.8 (108 reviews) | 9.0 (23 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | 9.1/10 | 11 |
| **Carepatron** | 8.6/10 | 141 |
| **Epic** | N/A | N/A |

#### Technology

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Telecommunications** | Not enough data | 8.8 (11 reviews) | 8.7 (130 reviews) | Not enough data | 
| **Low Bandwidth Support** | Not enough data | 8.3 (11 reviews) | 7.9 (120 reviews) | Not enough data | 
| **EHR Integration** | Not enough data | 9.2 (11 reviews) | 8.4 (121 reviews) | Not enough data | 

#### Administration

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Practice Branding** | Not enough data | 9.1 (11 reviews) | 8.2 (126 reviews) | Not enough data | 
| **Practice Specific** | Not enough data | 9.5 (11 reviews) | 8.2 (125 reviews) | Not enough data | 
| **Charting And Documentation** | Not enough data | 8.8 (11 reviews) | 8.6 (132 reviews) | Not enough data | 

#### Compliance

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.5 (11 reviews) | 9.3 (131 reviews) | Not enough data | 
| **State Regulation Compliance** | Not enough data | 9.5 (11 reviews) | 9.2 (121 reviews) | Not enough data | 

### Nutritionist

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | 8.9/10 | 9 |
| **Epic** | N/A | N/A |

#### Administrative

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Billing** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **Security and Authorization** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **Appointment Scheduler** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | 9.4 (8 reviews) | Not enough data | 

### Clinical Decision Support

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | 8.0/10 | 13 |

#### Decision Analysis

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Discussion Archive** | Not enough data | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Roadmapping** | Not enough data | Not enough data | Not enough data | 7.7 (11 reviews) | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 7.3 (10 reviews) | 
| **Decision Tracking** | Not enough data | Not enough data | Not enough data | 8.0 (11 reviews) | 

#### Integration

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Data** | Not enough data | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Applications** | Not enough data | Not enough data | Not enough data | 8.2 (11 reviews) | 

#### Management

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Catalog** | Not enough data | Not enough data | Not enough data | 8.3 (11 reviews) | 
| **Collaboration** | Not enough data | Not enough data | Not enough data | 8.2 (11 reviews) | 

#### Analytics

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Impact analysis** | Not enough data | Not enough data | Not enough data | 7.8 (10 reviews) | 
| **Simulation** | Not enough data | Not enough data | Not enough data | 7.5 (10 reviews) | 
| **Risk Factors** | Not enough data | Not enough data | Not enough data | 8.0 (9 reviews) | 

#### Agentic AI - Clinical Decision Support

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Prior Authorization

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Platform Content

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **API** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Data

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Alerts and Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Basics

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Dental Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Administrative Tools

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Insurance and Billing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Business Intelligence and Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Financial Tools

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Clinical Tools

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Treatment Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Dental Imaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **e-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Medical Coding

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Computer-Assisted Coding - Medical Coding

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Auto Coding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Codebase Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Code Lookup** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Error Checking** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Admin and Tech Workflows - Medical Coding

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Compliance Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Reporting & Auditing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | 7.4/10 | 14 |
| **Epic** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (13 reviews) | Not enough data | 

### Long Term Post Acute Care

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Clinical Care - Long Term Post Acute Care

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Care Plan Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Financial / Revenue Cycle - Long Term Post Acute Care

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Analytics & Quality / Compliance - Long Term Post Acute Care

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Operations & Workforce - Long Term Post Acute Care

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **ModMed** | N/A | N/A |
| **Carepatron** | N/A | N/A |
| **Epic** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Waystar (6):** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Prior Authorization  Software](https://www.g2.com/categories/prior-authorization), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)

**Unique to ModMed (10):** [Medical Transcription Software](https://www.g2.com/categories/medical-transcription), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration), [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Medical Coding Software](https://www.g2.com/categories/medical-coding)

**Unique to Carepatron (10):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [EHR Software](https://www.g2.com/categories/ehr), [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Nutritionist Software](https://www.g2.com/categories/nutritionist), [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management)

**Unique to Epic (5):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Waystar | ModMed | Carepatron | Epic | 
|---|---|---|---|---|
| **Small-Business** | 60.9% | 60.7% | 96.3% | 6.4% | 
| **Mid-Market** | 32.2% | 36.8% | 3.1% | 16.4% | 
| **Enterprise** | 7.0% | 2.5% | 0.7% | 77.2% | 

### By Industry

#### Waystar

- **Hospital & Health Care:** 40.0%
- **Medical Practice:** 28.7%
- **Health, Wellness and Fitness:** 13.9%
- **Mental Health Care:** 8.7%
- **Accounting:** 3.5%
- **Medical Devices:** 1.7%
- **Insurance:** 1.7%
- **Information Technology and Services:** 0.9%
- **Alternative Medicine:** 0.9%

#### ModMed

- **Medical Practice:** 56.8%
- **Hospital & Health Care:** 24.5%
- **Health, Wellness and Fitness:** 7.1%
- **Accounting:** 4.6%
- **Alternative Medicine:** 0.8%
- **Cosmetics:** 0.8%
- **Financial Services:** 0.8%
- **Plastics:** 0.8%
- **Government Administration:** 0.4%
- **Medical Devices:** 0.4%
- **Other:** 2.9%

#### Carepatron

- **Mental Health Care:** 45.7%
- **Health, Wellness and Fitness:** 17.6%
- **Hospital & Health Care:** 7.7%
- **Medical Practice:** 6.3%
- **Alternative Medicine:** 3.8%
- **Professional Training & Coaching:** 3.6%
- **Individual & Family Services:** 3.4%
- **Non-Profit Organization Management:** 2.3%
- **Consulting:** 1.6%
- **Education Management:** 1.6%
- **Other:** 6.3%

#### Epic

- **Hospital & Health Care:** 74.7%
- **Medical Practice:** 9.5%
- **Health, Wellness and Fitness:** 5.4%
- **Higher Education:** 2.2%
- **Mental Health Care:** 1.0%
- **Insurance:** 0.8%
- **Research:** 0.7%
- **Pharmaceuticals:** 0.6%
- **Information Technology and Services:** 0.6%
- **Retail:** 0.4%
- **Other:** 4.1%

---
## Alternatives

### Alternatives to Waystar

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Essentials](https://www.g2.com/products/essentials/reviews) — 4.0/5 stars (42 reviews)
- [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) — 4.3/5 stars (13 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) — 4.6/5 stars (164 reviews)
- [TriZetto Facets](https://www.g2.com/products/trizetto-facets/reviews) — 4.3/5 stars (17 reviews)

### Alternatives to ModMed

- [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)

### Alternatives to Carepatron

- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (281 reviews)

### Alternatives to Epic

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews)
- [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews)
- [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews)
- [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews)

---
## Top Discussions

### Waystar

- Title: [How do I ensure that we are registered for electronic submissions and electronic remittance?](https://www.g2.com/discussions/33481-how-do-i-ensure-that-we-are-registered-for-electronic-submissions-and-electronic-remittance) — 2 comments
  > **Top comment:** "Hi Jessica, 

Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the..."
- Title: [Currently I do not have any questions for Waystart](https://www.g2.com/discussions/36388-currently-i-do-not-have-any-questions-for-waystart) — 1 comment, 1 upvote
  > **Top comment:** "n/a"

### ModMed

- Title: [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) — 1 comment
  > **Top comment:** "We are currently using Mod Med for our EMR"
- Title: [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) — 1 comment
  > **Top comment:** "It is an automated billing service with limited customer service."

### Carepatron

No discussions available for this product.

### Epic

- Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments
  > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems"
- Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote
  > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..."
- Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote
  > **Top comment:** "I am searching for this too.  I am finding that people are frustrated and possibly not using to exact diagnosis."
- Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment
  > **Top comment:** "Easy and convenient whether you are a user or provider. "
- Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment
  > **Top comment:** "Summary, SBARP, and you can edit their problem list!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/waystar-vs-modmed-vs-carepatron-vs-epic)