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Compare Vtiger All-In-One CRM and osTicket 
Featured Products
At a Glance
Market Segments
Small-Business (67.5% of reviews)
Small-Business (56.8% of reviews)
Entry-Level Pricing
$12.00 1 User Per Month
No pricing available
Vtiger All-In-One CRM
Star Rating
(412)4.3 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansosTicket
Star Rating
(44)4.4 out of 5
Market Segments
Small-Business (56.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Browse all 2 pricing plansVtiger All-In-One CRM vs osTicket
When assessing the two solutions, reviewers found them equally easy to use. However, osTicket is easier to set up and administer. While Vtiger All-In-One CRM is easier to do business with overall.
- Reviewers felt that osTicket meets the needs of their business better than Vtiger All-In-One CRM.
- When comparing quality of ongoing product support, reviewers felt that Vtiger All-In-One CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Vtiger All-In-One CRM over osTicket.
Pricing
Entry-Level Pricing
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
osTicket
No pricing availableFree Trial
Vtiger All-In-One CRM
Free Trial is available
osTicket
No trial information availableRatings
Meets Requirements
8.6
357
8.8
41
Ease of Use
8.2
358
8.2
41
Ease of Setup
7.9
213
8.0
29
Ease of Admin
8.2
212
8.3
29
Quality of Support
8.6
342
6.9
27
Has the product been a good partner in doing business?
8.6
204
8.4
24
Product Direction (% positive)
8.9
345
8.8
39
Features by Category
Sales Force Automation
8.7
180
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
166
|
Verified
Not enough data
7.9
170
|
Verified
Not enough data
7.1
34
Not enough data
7.8
133
|
Verified
Not enough data
7.7
144
|
Verified
Not enough data
8.2
142
|
Verified
Not enough data
8.2
131
|
Verified
Not enough data
Marketing Automation
7.7
136
|
Verified
Not enough data
7.7
131
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
7.7
96
|
Verified
Not enough data
Customer Support
8.3
127
|
Verified
Not enough data
8.1
112
|
Verified
Not enough data
8.1
123
|
Verified
Not enough data
8.1
83
Not enough data
8.0
99
|
Verified
Not enough data
Reporting & Analytics
8.1
173
|
Verified
Not enough data
8.0
181
|
Verified
Not enough data
7.8
126
|
Verified
Not enough data
Mobile & Social
7.4
84
|
Verified
Not enough data
7.1
79
|
Verified
Not enough data
6.8
119
|
Verified
Not enough data
Platform
8.4
118
|
Verified
Not enough data
8.4
116
|
Verified
Not enough data
8.7
121
|
Verified
Not enough data
8.0
78
|
Verified
Not enough data
7.4
24
|
Verified
Not enough data
7.8
101
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
Integration
8.0
111
|
Verified
Not enough data
7.6
68
|
Verified
Not enough data
6.8
72
|
Verified
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.4
44
|
Verified
8.6
32
|
Verified
8.0
41
|
Verified
8.7
32
|
Verified
8.5
48
|
Verified
8.0
31
|
Verified
8.5
34
|
Verified
8.4
29
|
Verified
8.2
28
|
Verified
8.0
24
8.2
33
7.7
30
8.5
36
|
Verified
8.3
31
|
Verified
8.5
41
|
Verified
7.3
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.9
36
|
Verified
8.1
24
|
Verified
8.3
42
|
Verified
9.0
27
8.0
34
5.3
10
|
Verified
7.8
30
|
Verified
5.3
10
8.3
23
|
Verified
4.0
7
Platform
7.2
31
|
Verified
5.4
16
8.3
47
|
Verified
7.1
23
|
Verified
8.5
48
|
Verified
8.8
25
|
Verified
7.8
31
|
Verified
6.8
13
|
Verified
8.3
52
|
Verified
7.2
26
|
Verified
8.1
56
|
Verified
7.8
27
|
Verified
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Vtiger All-In-One CRM and osTicket are categorized as Help Desk
Unique Categories
Vtiger All-In-One CRM is categorized as CRM and Insurance CRM
osTicket is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
osTicket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Computer Software
10.6%
Marketing and Advertising
5.4%
Telecommunications
3.9%
Retail
2.8%
Other
56.5%
Information Technology and Services
22.7%
Education Management
13.6%
Computer Software
11.4%
Telecommunications
4.5%
Retail
4.5%
Other
43.2%
Alternatives
Discussions
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 Comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 Comments
VD
Not sureRead more
How do companies typically use PRODUCT?
2 Comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
What is ticket support system?
1 Comment
NO
TicketSupport is OSTicket’s Software as a Service. Where as, OSTicket is typically self-hosted. Read more
osTicket has no more discussions with answers
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