Compare The Receptionist and Vizito 
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
$29.95/month 100 visits/month
The Receptionist
Star Rating
(398)4.8 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
Free Trial is available
Browse all 4 pricing plansVizito
Star Rating
(13)4.9 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
$29.95/month 100 visits/month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "The Receptionist" excels in "Visitor Check-In" with a score of 9.6, while "Vizito" slightly outperforms it with a score of 9.8, indicating a more seamless check-in experience for visitors.
- Reviewers mention that "The Receptionist" offers solid "Mail Management" features with a score of 8.9, but "Vizito" falls short in this area with a score of 8.7, suggesting that "The Receptionist" may provide a more effective solution for handling mail.
- G2 users highlight that "Vizito" shines in "Automation" with a perfect score of 10.0, while "The Receptionist" scores 9.4, indicating that "Vizito" may offer more advanced automation features that enhance operational efficiency.
- Users on G2 report that "Vizito" leads in "Analytics" with a score of 10.0, compared to "The Receptionist" at 9.3, suggesting that "Vizito" provides more comprehensive insights and reporting capabilities for visitor data.
- Reviewers mention that both products have strong "Quality of Support," with "The Receptionist" scoring 9.7 and "Vizito" at 9.8, indicating that users can expect excellent customer service from both platforms.
- Users say that "The Receptionist" has a larger market segment focus on "Mid-Market" businesses, while "Vizito" caters more to "Small-Business" needs, which may influence the choice depending on the size and requirements of the organization.
Pricing
Entry-Level Pricing
The Receptionist
Basic (1-24 Employee Contacts)
$60.00
24 Employee Contacts Per Month
All features are available on all pricing plans. One month free if paid annually.
- Unlimited Visitor Check-Ins
- Unlimited SMS and Email Notifications
- Unlimited iPads per Office Location (physical address)
Vizito
Standard
$29.95/month
100 visits/month
Standard subscription
- All features enabled
- Email Support
- 100 SMS / month
Free Trial
The Receptionist
Free Trial is available
Vizito
Free Trial is available
Ratings
Meets Requirements
9.3
292
10.0
9
Ease of Use
9.5
294
9.8
9
Ease of Setup
9.3
279
9.8
8
Ease of Admin
9.5
277
9.6
8
Quality of Support
9.7
287
9.8
9
Has the product been a good partner in doing business?
9.6
275
9.8
8
Product Direction (% positive)
9.4
278
10.0
8
Features by Category
Platform Basics
9.6
152
9.8
7
8.8
98
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
9.3
127
10.0
8
9.3
133
10.0
8
9.4
133
10.0
7
9.6
142
10.0
8
Platform Interoperability
9.6
136
9.8
8
9.5
142
9.4
6
Platform Additional Functionality
9.2
102
10.0
5
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
The Receptionist and Vizito are categorized as Visitor Management
Unique Categories
The Receptionist has no unique categories
Vizito has no unique categories
Reviews
Reviewers' Company Size
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vizito
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
8.2%
Hospital & Health Care
7.5%
Aviation & Aerospace
3.9%
Electrical/Electronic Manufacturing
3.6%
Financial Services
3.3%
Other
73.5%
Information Technology and Services
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Mining & Metals
8.3%
Mental Health Care
8.3%
Other
41.7%
Most Helpful Reviews
The Receptionist
Most Helpful Favorable Review
Verified User in Aviation & Aerospace
I like that I am able to send pre-registrations to visitors so when they arrive it is an easy process to get them in the building.
Most Helpful Critical Review
Verified User in Professional Training & Coaching
I dislike the non-user friendly stand. The screen goes black often and it is not easy at all to get back into the app. I do not understand why the welcome button has to be covered, its just not user friendly and not really useful.
Vizito
Most Helpful Favorable Review
Verified User in Information Technology and Services
The fact that Vizito will notify people via slack and SMS is extremely helpful!
Most Helpful Critical Review
Verified User in Aviation & Aerospace
I like that I am able to send pre-registrations to visitors so when they arrive it is an easy process to get them in the building.
Verified User in Information Technology and Services
The fact that Vizito will notify people via slack and SMS is extremely helpful!
Verified User in Professional Training & Coaching
I dislike the non-user friendly stand. The screen goes black often and it is not easy at all to get back into the app. I do not understand why the welcome button has to be covered, its just not user friendly and not really useful.
Alternatives
Discussions
Is receptionist software allow to integrate with third party application?
4 comments
BM
Yes, you'll use Zapier as the integration component....Read more
Is support included?
3 comments
BM
Yes, support is included.
" Do you charge for support?
Written by Jessica Marshall
Updated over a week ago
We will never charge you for support! We...Read more
Are all features included in the pricing?
3 comments
BM
"All plans include all features." https://thereceptionist.com/pricing/Read more
Vizito has no discussions with answers
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