Link copied to clipboard

# Textedly vs Twilio Comparison - What are their main differences?

Share
[
Export
](/compare/textedly/twilio/export.csv)

TextedlyTwilio[+ Add Product](#)

Reviews

**Textedly** [

4.6/5(1,451)

](https://www.g2.com/products/textedly/reviews#reviews)

**Twilio** [

4.1/5(529)

](https://www.g2.com/products/twilio/reviews#reviews)

Pricing

**Textedly**
Free Trial

**Free Trial** · 14-Day Free Trial

**Twilio**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Textedly**
1 monthFaster

Based on 376 responses

**Twilio**
2 months

Based on 49 responses

Return on Investment

**Textedly**
8 months5 months sooner

Based on 358 responses

**Twilio**
13 months

Based on 40 responses

Perceived Cost

**Textedly**
$$$$$

**Twilio**
$$$$$

Average Discount

**Textedly**
7%

**Twilio**
10%3% more

 ![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly")

 ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

Pros & Cons

**Textedly**
[
Customer Support (336)
](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787281&qs=pros-and-cons#reviews)[
Ease of Use (323)
](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1782017&qs=pros-and-cons#reviews)[
Expensive (93)
](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784767&qs=pros-and-cons#reviews)[
Missing Features (79)
](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784288&qs=pros-and-cons#reviews)

**Twilio**
[
Ease of Use (40)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1308887&qs=pros-and-cons#reviews)[
Easy Integrations (30)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1310079&qs=pros-and-cons#reviews)[
Expensive (26)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1309252&qs=pros-and-cons#reviews)[
Poor Customer Support (23)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1309494&qs=pros-and-cons#reviews)

Integrations

**Textedly**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8224d5f2c756bd6af107e4ea4cdaec30/aweber.png "Product Avatar Image")

AWeber

](https://www.g2.com/products/aweber/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75ab972d2f2d35ee8320e0db083c0a22/campaign-monitor%282%29.png "Product Avatar Image")

Campaign Monitor

](https://www.g2.com/products/campaign-monitor/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image")

Constant Contact

](https://www.g2.com/products/constant-contact/reviews)[
View all
](https://www.g2.com/products/textedly/integrations)

**Twilio**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_008b482b2f316167c39b202b3ae42a79/cervis.png "Product Avatar Image")

CERVIS

](https://www.g2.com/products/cervis/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b1f08b5eb3285149fd8a0c0b64ebed1c/customer-io.png "Product Avatar Image")

Customer.io

](https://www.g2.com/products/customer-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ac7db60c98205b233ac8eec3ef589eca/eleven-labs-2026-06-08.jpeg "Product Avatar Image")

Eleven labs

](https://www.g2.com/products/eleven-labs-2026-06-08/reviews)[
View all
](https://www.g2.com/products/twilio/integrations)

Screenshots

**Textedly**
 ![Textedly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/60495/1.jpg)

**Twilio**
No screenshot available

Ratings

Meets Requirements

**Textedly**

9.1

9.11,207

**Twilio**

8.7

8.7380

Ease of Use

**Textedly**

9.0

9.01,232

**Twilio**

8.1

8.1392

Ease of Setup

**Textedly**

8.7

8.71,081

**Twilio**

7.6

7.6231

Ease of Admin

**Textedly**

9.1

9.1749

**Twilio**

7.9

7.9200

Quality of Support

**Textedly**

9.5

9.51,183

**Twilio**

7.7

7.7346

Has the product been a good partner in doing business?

**Textedly**

9.3

9.3742

**Twilio**

8.0

8.0191

Product Direction (% positive)

**Textedly**

8.9

8.91,159

**Twilio**

8.2

8.2367

Features

Communication Platform as a Service (CPaaS)[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

7.8

139

Additional Functionality

Automated Responses

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Audio/Video Conferencing

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Chat Transcript

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Functionality

Ease Of Integration

Not enough data

8.1(won by default)

119

|

Verified

API Call Speed

Not enough data

8.3(won by default)

105

|

Verified

Unified Communications

Not enough data

8.3(won by default)

114

|

Verified

Alerts/Notifications

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Support

Documentation

Not enough data

7.5(won by default)

108

|

Verified

Professional Support

Not enough data

6.6(won by default)

118

|

Verified

Community Support

Not enough data

Feature Not Available

Conversational Marketing[Hide 68 FeaturesShow 68 Features](javascript:void(0);)

6.5

184

Not enough data

Messenger

Sequencing

7.6(won by default)

173

Not enough data

AI

6.4(won by default)

173

Not enough data

Customization Interface

7.5(won by default)

171

Not enough data

Video Chat

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Channels

Social Media Integration

6.5(won by default)

166

Not enough data

Website

6.8(won by default)

165

Not enough data

Text Message (SMS)

9.2(won by default)

172

Not enough data

Voice Assistants

5.9(won by default)

162

Not enough data

Other

6.3(won by default)

158

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Customers

Audience Targeting

7.6(won by default)

168

Not enough data

Profiles

7.3(won by default)

167

Not enough data

Analytics

7.4(won by default)

168

Not enough data

Lead Gathering

7.0(won by default)

164

Not enough data

Sales Conversion

Feature Not Available

Not enough data

Customer Service Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Conversational Marketing

Autonomous Task Execution

5.4(won by default)

17

Not enough data

Multi-step Planning

5.3(won by default)

17

Not enough data

Cross-system Integration

5.1(won by default)

17

Not enough data

Adaptive Learning

5.4(won by default)

17

Not enough data

Natural Language Interaction

5.2(won by default)

17

Not enough data

Proactive Assistance

5.1(won by default)

17

Not enough data

Decision Making

5.4(won by default)

17

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Customizable Fields

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Human Handover

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Product Recommendations

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-time Conversations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Group Messaging

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Email Automation

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

8.2

703

Not enough data

Text Messaging

Bulk SMS

9.3(won by default)

639

|

Verified

Not enough data

Two-Way Text Messaging

8.6(won by default)

557

|

Verified

Not enough data

Text Scheduler

9.0(won by default)

553

|

Verified

Not enough data

Automatic Replies

8.1(won by default)

480

|

Verified

Not enough data

MMS Marketing

8.4(won by default)

482

|

Verified

Not enough data

Personalization

8.4(won by default)

532

Not enough data

Transactional SMS

8.0(won by default)

455

Not enough data

SMS Messaging

9.4(won by default)

18

Not enough data

Chat/Messaging

10.0(won by default)

6

Not enough data

Automatic URL Shortening

Feature Not Available

Not enough data

Link Shortening

Not enough data

Not enough data

Scheduled Messaging

Not enough data

Not enough data

2-Way Messaging

Not enough data

Not enough data

SMS Platform

Reporting

8.1(won by default)

483

|

Verified

Not enough data

Marketing Automation

8.2(won by default)

473

|

Verified

Not enough data

Text-to-Landline

6.7(won by default)

361

Not enough data

Short Codes

7.4(won by default)

439

Not enough data

White Label

Feature Not Available

Not enough data

API Integration

Feature Not Available

Not enough data

QR Codes

Not enough data

Not enough data

Agentic AI - SMS Marketing

Autonomous Task Execution

7.6(won by default)

79

Not enough data

Multi-step Planning

7.5(won by default)

79

Not enough data

Cross-system Integration

7.6(won by default)

80

Not enough data

Natural Language Interaction

7.7(won by default)

78

Not enough data

Proactive Assistance

7.6(won by default)

79

Not enough data

Decision Making

7.6(won by default)

78

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

AI Automation - SMS Marketing

AI SMS

Not enough data

Not enough data

AI Content Generation - SMS Marketing

AI SMS

Not enough data

Not enough data

Additional Functionality

Contact Management

7.3(won by default)

5

Not enough data

Mass Texting

9.6(won by default)

13

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Text-to-Win

Not enough data

Not enough data

Mobile Coupons

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Consent Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Open Rate Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Survey Builder

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

MMS

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Mobile Keywords

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Video Platform as a Service (VPaaS)[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

Not enough data

6.9

15

API Features

Live Chat

Not enough data

6.7(won by default)

12

Screen Sharing

Not enough data

6.7(won by default)

12

Subtitles and Closed Captions

Not enough data

6.7(won by default)

13

Custom Video Player

Not enough data

7.3(won by default)

11

Live Simulcasting

Not enough data

7.0(won by default)

11

Security and Compliance

Encryption

Not enough data

6.5(won by default)

11

Watermarking

Not enough data

6.7(won by default)

11

HIPAA Compliance

Not enough data

7.2(won by default)

13

GDPR Compliance

Not enough data

7.3(won by default)

11

Proactive Notification[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

7.7

313

Not enough data

Messaging Channels

SMS Messaging

9.2(won by default)

305

Not enough data

Voice Messaging

6.2(won by default)

245

Not enough data

Two way messaging

8.2(won by default)

268

Not enough data

Email

Feature Not Available

Not enough data

Administration

Scheduling

8.5(won by default)

278

Not enough data

Triggered Notifications

7.3(won by default)

257

Not enough data

Integrations

6.8(won by default)

248

Not enough data

Segmentation

Feature Not Available

Not enough data

Cloud PBX Platforms[Hide 46 FeaturesShow 46 Features](javascript:void(0);)

Not enough data

4.9

5

Basic Communication - Cloud PBX

Call Management

Not enough data

4.7(won by default)

5

Communication Management

Not enough data

5.0(won by default)

5

Scalability

Not enough data

5.0(won by default)

5

Integrations

Not enough data

5.7(won by default)

5

Mobile Accessibility

Not enough data

5.3(won by default)

5

Accessibility

Not enough data

5.3(won by default)

5

Contact Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Advanced Features - Cloud PBX

Security and Compliance

Not enough data

4.7(won by default)

5

Analytics and Reporting

Not enough data

4.3(won by default)

5

Support and Reliability

Not enough data

3.7(won by default)

5

Automated attendant

Not enough data

5.0(won by default)

5

Real-Time Analytics

Not enough data

Not enough data

Additional Functionality

Virtual Extensions

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

For Cloud Phone Systems

Not enough data

Not enough data

Ring Groups

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.1

29

Not enough data

Consumer Intelligence

Customer Feedback

9.0(won by default)

27

Not enough data

Sentiment Analysis

9.0(won by default)

26

Not enough data

Competitive Intelligence

Feature Not Available

Not enough data

Competitive Analysis

Not enough data

Not enough data

Reporting

Revenue Reporting

8.0(won by default)

26

Not enough data

Corporate Reporting

7.8(won by default)

24

Not enough data

Dashboard

9.2(won by default)

26

Not enough data

Media Monitoring

Social Networks Monitoring

7.4(won by default)

25

Not enough data

Social Media Management

7.5(won by default)

25

Not enough data

Digital Media Monitoring

7.8(won by default)

24

Not enough data

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Employee Performance

7.4(won by default)

24

Not enough data

Team Workflow

8.1(won by default)

24

Not enough data

Generative AI

AI Text Generation

8.3(won by default)

16

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Mobile Marketing[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

7.8

254

Not enough data

Analysis

Campaign Analysis

8.1(won by default)

233

Not enough data

Application Attribution

Feature Not Available

Not enough data

Uninstall Tracking

Feature Not Available

Not enough data

Activity Dashboard

Feature Not Available

Not enough data

Multi-Channel Attribution

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Campaigns

Alerts/Notifications

8.5(won by default)

231

Not enough data

Bulk SMS

9.0(won by default)

244

Not enough data

Two-Way Text Messaging

8.7(won by default)

237

Not enough data

Audience Segmentation

8.0(won by default)

229

Not enough data

Proximity Marketing

Feature Not Available

Not enough data

Email Campaigns

Feature Not Available

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Location-Based Marketing

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement

Coupons and Promotions

Feature Not Available

Not enough data

Social Promotion

Not enough data

Not enough data

Platform

Optimization

Feature Not Available

Not enough data

Integrations - Mobile Marketing

Feature Not Available

Not enough data

Internationalization

Feature Not Available

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Agentic AI - Mobile Marketing

Autonomous Task Execution

6.9(won by default)

22

Not enough data

Multi-step Planning

7.0(won by default)

22

Not enough data

Cross-system Integration

7.5(won by default)

22

Not enough data

Adaptive Learning

7.2(won by default)

22

Not enough data

Proactive Assistance

7.2(won by default)

22

Not enough data

Decision Making

7.2(won by default)

22

Not enough data

Campaign Planning

Not enough data

Not enough data

Additional Functionality

Visual Analytics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Text-to-Win

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contextual Targeting

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Coupons

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Show 7 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Writing Assistant[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Grammar

Grammar Check

Not enough data

Not enough data

Tone Check

Not enough data

Not enough data

Sentence Formatting

Not enough data

Not enough data

Spell Check

Not enough data

Not enough data

Formatting

Plagiarism Check

Not enough data

Not enough data

Style Editor

Not enough data

Not enough data

Citation Finder

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Content 

Content Ideas

Not enough data

Not enough data

Content Generation

Not enough data

Not enough data

Form Generation

Not enough data

Not enough data

Product Type

Standalone Application

Not enough data

Not enough data

Plugin

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Revision History

Not enough data

Not enough data

Assisted Content Creation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Search

Not enough data

Not enough data

Tone Selection

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Autocomplete

Not enough data

Not enough data

Document Export

Not enough data

Not enough data

Dictionary/Thesaurus

Not enough data

Not enough data

Snippets

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Rules

Not enough data

Not enough data

API

Not enough data

Not enough data

Autocorrect

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Keyword Research Tools

Not enough data

Not enough data

Plagiarism Detection

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Auto-Save

Not enough data

Not enough data

Brand Guidelines

Not enough data

Not enough data

WhatsApp Marketing[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

WhatsApp Messaging - WhatsApp Marketing

Transactional Messages

Not enough data

Not enough data

Bulk WhatsApp Messaging

Not enough data

Not enough data

Conversational Messaging

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Promotional Messages

Not enough data

Not enough data

Automated Replies

Not enough data

Not enough data

WhatsApp Business Platform - WhatsApp Marketing

Segmentation

Not enough data

Not enough data

API Integration

Not enough data

Not enough data

WhatsApp Commerce

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

Not enough data

Not enough data

Platform Basics - VoIP Providers

PBX systems, VoIP Softphone

Not enough data

Not enough data

Call Management

Not enough data

Not enough data

Network monitoring

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Virtual PBX

Not enough data

Not enough data

SIP trunking services

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Center Integration

Not enough data

Not enough data

Basic Communication

Phone Calls

Not enough data

Not enough data

Video Calls

Not enough data

Not enough data

Instant Messaging

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Conference Calls

Not enough data

Not enough data

Desk-to-Desk Calls

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

Agentic AI - VoIP Providers

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Access

Software Pairing

Not enough data

Not enough data

Browser Extension

Not enough data

Not enough data

Individual Download

Not enough data

Not enough data

Advanced Features

Hold Music

Not enough data

Not enough data

Automated Attendants

Not enough data

Not enough data

VOiP Number

Not enough data

Not enough data

Additional Functionality

Live Chat

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Virtual Call Center

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

IVR

Not enough data

Not enough data

API

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Call Conferencing

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Caller Profiles

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

VoIP Connection

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

VoIP

Not enough data

Not enough data

Call Queues

Not enough data

Not enough data

Call Screening

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Online Voice Transmission

Not enough data

Not enough data

Unified Communications

Not enough data

Not enough data

Voicemail Transcription

Not enough data

Not enough data

AI Voice Assistants[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Voice Recognition - AI Voice Assistants

Voice Recognition

Not enough data

Not enough data

Speech Synthesis - AI Voice Assistants

Speech Synthesis

Not enough data

Not enough data

Customizable speech

Not enough data

Not enough data

Multiple voice actions

Not enough data

Not enough data

Security and privacy - AI Voice Assistants

Encrypted communication

Not enough data

Not enough data

Compatibility - AI Voice Assistants

Cross platform compatibility

Not enough data

Not enough data

RCS Business Messaging[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Messaging - RCS Business Messaging

Personalization

Not enough data

Not enough data

Rich Media

Not enough data

Not enough data

Interactive Messages

Not enough data

Not enough data

Branded Templates

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Conversational RCS

Not enough data

Not enough data

Transactional RCS

Not enough data

Not enough data

Promotional RCS

Not enough data

Not enough data

Security / Verification - RCS Business Messaging

Verified Sender

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Analytics / Deliverability - RCS Business Messaging

Read Receipts

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

SMS Fallback

Not enough data

Not enough data

AI - RCS Business Messaging

AI

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly")](https://www.g2.com/products/textedly/reviews)

Textedly

Small-Business(50 or fewer emp.)

67.7%

Mid-Market(51-1000 emp.)

28.2%

Enterprise(\> 1000 emp.)

4.1%

[![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio")](https://www.g2.com/products/twilio/reviews)

Twilio

Small-Business(50 or fewer emp.)

52.4%

Mid-Market(51-1000 emp.)

29.6%

Enterprise(\> 1000 emp.)

17.9%

Small-Business

(50 or fewer emp.)

67.7%

52.4%

Mid-Market

(51-1000 emp.)

28.2%

29.6%

Enterprise

(\> 1000 emp.)

4.1%

17.9%

Reviewers' Industry

[![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly")](https://www.g2.com/products/textedly/reviews)
Textedly

Non-Profit Organization Management

13.3%

Real Estate

6.1%

Construction

4.9%

Health, Wellness and Fitness

4.3%

Marketing and Advertising

4.1%

Other

67.3%

[![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio")](https://www.g2.com/products/twilio/reviews)
Twilio

Computer Software

17.3%

Information Technology and Services

11.1%

Marketing and Advertising

7.3%

Financial Services

5.1%

Internet

4.7%

Other

54.4%

Alternatives

**Textedly Alternatives**

 ![SlickText](https://images.g2crowd.com/uploads/product/hd_favicon/c12f70cd905fbc5b96708ce575b49c7c/slicktext.svg "SlickText")

[
SlickText
](/products/slicktext/reviews)

 ![SimpleTexting](https://images.g2crowd.com/uploads/product/hd_favicon/e77e4a305087d9dd285cd9dd42cbb826/simpletexting.svg "SimpleTexting")

[
SimpleTexting
](/products/simpletexting/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

**Twilio Alternatives**

 ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo")

[
Plivo
](/products/plivo/reviews)

 ![MSG91](https://images.g2crowd.com/uploads/product/hd_favicon/2518bd529361564782a6f5ee850b19df/msg91.svg "MSG91")

[
MSG91
](/products/msg91/reviews)

 ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs")

[
Vonage Communications APIs
](/products/vonage-communications-apis/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)