# Square Point of Sale vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Square Point of Sale excels in **ease of use** , with many users highlighting its intuitive interface and quick setup process. One user mentioned, "I’ve been using Square Point of Sale for my small business for the past year, and it’s been a game changer," emphasizing how easy it is to get started.
- **Users say** that Toast shines in **employee management** and **reporting capabilities**. Reviewers appreciate its ability to handle clock-ins and clock-outs efficiently, with one noting, "I use Toast for handling clock-ins, clock-outs, and paying the staff," which helps streamline payroll across multiple entities.
- **According to verified reviews** , Square Point of Sale is particularly favored by small businesses, with a significant majority of its users coming from this segment. Users appreciate its **affordability** , stating, "Ease of use, it is easy for our team to use, and we really like the price," making it a popular choice for startups and small vendors.
- **Reviewers mention** that Toast's **offline mode** is a standout feature, allowing operations to continue smoothly even during network outages. One user highlighted, "I really like the offline mode because even if the network goes down, Toast keeps working," which is crucial for busy restaurant environments.
- **Users report** that Square Point of Sale offers superior **customer support** , with many praising its responsiveness and helpfulness. A user noted, "The best feature for me is its ability to store payment information and accept sales even when I don’t have internet," showcasing how support extends beyond just technical assistance.
- **According to recent feedback** , Toast provides robust **menu management** tools, with users appreciating its ability to analyze which menu items are performing well. One reviewer stated, "It also helps me provide reports on which menu items are selling and which are just taking up space," indicating its effectiveness in optimizing menu offerings.



| | Square Point of Sale | Toast | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 1,209 | 371 | 
| **Largest Market Segment** | Small-Business (90.7% of reviews) | Small-Business (66.2% of reviews) | 
| **Entry Level Price** | Free | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### Square Point of Sale

Pros:
- Ease of Use (122 reviews)
- Payment Processing (58 reviews)

Cons:
- High Fees (30 reviews)
- Expensive (24 reviews)

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | Square Point of Sale | Toast | 
|---|---|---|
  | **Meets Requirements** | 9.3 (980 reviews) | 8.5 (272 reviews) | 
  | **Ease of Use** | 9.4 (1000 reviews) | 8.8 (273 reviews) | 
  | **Ease of Setup** | 9.3 (457 reviews) | 8.2 (185 reviews) | 
  | **Ease of Admin** | 9.2 (373 reviews) | 8.5 (162 reviews) | 
  | **Quality of Support** | 8.7 (827 reviews) | 7.8 (262 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (364 reviews) | 8.3 (163 reviews) | 
  | **Product Direction (% positive)** | 8.8 (961 reviews) | 8.3 (262 reviews) | 

---
## Pricing

### Square Point of Sale

#### Entry-Level Pricing

Plan: Square Free

Price: Free

Description: The essentials your business needs to sell in-person, online, over the phone, or out in the field. Only pay when you take a payment.

Key Features:
- Processing fees: 2.6% + 15¢ for every tap, dip, or swipe
- Online Processing: 3.3% + 30¢ per transaction
- POS app for any payment

[Browse all 3 editions](https://www.g2.com/products/square-point-of-sale/pricing)

#### Free Trial

Yes

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 

#### Administration

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 

#### Taxes

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 

#### Platform

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 9.1/10 | 20 |
| **Toast** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Contract Creation** | 9.0 (16 reviews) | Not enough data | 
| **Contract Templates** | 9.1 (16 reviews) | Not enough data | 
| **Contract Editing** | 8.9 (17 reviews) | Not enough data | 
| **Contract Attachments** | 9.1 (16 reviews) | Not enough data | 
| **Contract Collaboration** | 8.9 (14 reviews) | Not enough data | 
| **Approval Process** | 9.0 (17 reviews) | Not enough data | 
| **Notifications & Reminders** | 9.4 (19 reviews) | Not enough data | 
| **Contract Database** | 9.2 (16 reviews) | Not enough data | 
| **Integrations / APIs** | 8.7 (13 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.2 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.8/10 | 334 |
| **Toast** | N/A | N/A |

#### POS

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Credit Card Payments** | 9.5 (305 reviews) | Not enough data | 
| **Barcode Scanning** | 8.1 (163 reviews) | Not enough data | 
| **Hardware Integration** | 8.8 (208 reviews) | Not enough data | 
| **Price Adjustments** | 9.1 (232 reviews) | Not enough data | 
| **Receipts** | 9.4 (275 reviews) | Not enough data | 

#### Marketing

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Loyalty Programs** | 8.5 (164 reviews) | Not enough data | 
| **Email Marketing** | 8.3 (179 reviews) | Not enough data | 

#### Administration

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Inventory Management** | 8.7 (210 reviews) | Not enough data | 
| **Employee Management** | 8.5 (162 reviews) | Not enough data | 
| **Reporting** | 9.1 (243 reviews) | Not enough data | 
| **E-commerce Integration** | 8.7 (175 reviews) | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 9.0/10 | 73 |
| **Toast** | 8.5/10 | 192 |

#### Administration

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Menu Building** | 8.8 (60 reviews) | 8.7 (149 reviews) | 
| **Inventory Management** | 8.6 (50 reviews) | 8.0 (89 reviews) | 
| **Employee Scheduling** | 8.2 (35 reviews) | 7.6 (71 reviews) | 
| **Accounting** | 8.8 (47 reviews) | 8.3 (115 reviews) | 
| **Reporting & Analytics** | 9.6 (62 reviews) | 8.6 (158 reviews) | 
| **Loyalty Management** | 8.8 (46 reviews) | 8.1 (93 reviews) | 

#### Meal Service

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Payment Gateway** | 9.6 (60 reviews) | 8.8 (148 reviews) | 
| **Table Management** | Feature Not Available | 8.9 (115 reviews) | 
| **Check Adjustment** | 8.8 (49 reviews) | 8.7 (147 reviews) | 
| **Kitchen Tickets** | 9.3 (41 reviews) | 8.9 (141 reviews) | 
| **Takeout & Delivery** | 9.1 (43 reviews) | 8.7 (131 reviews) | 

### Subscription Billing

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.9/10 | 22 |
| **Toast** | N/A | N/A |

#### Billing

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Automation** | 9.4 (22 reviews) | Not enough data | 
| **Consolidation** | 9.2 (16 reviews) | Not enough data | 
| **Adjustments** | 9.0 (19 reviews) | Not enough data | 
| **Blacklisting** | 8.5 (14 reviews) | Not enough data | 

#### Dunning

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Collections** | 8.6 (16 reviews) | Not enough data | 
| **Dispute Management** | 8.7 (15 reviews) | Not enough data | 
| **Escalation** | 8.6 (14 reviews) | Not enough data | 

#### Performance

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Packages** | 9.2 (16 reviews) | Not enough data | 
| **Discounts** | 8.8 (19 reviews) | Not enough data | 
| **Plan Changes** | 8.8 (15 reviews) | Not enough data | 

#### Reporting

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Dimensions** | 9.1 (15 reviews) | Not enough data | 
| **Deferred Revenue** | 8.8 (14 reviews) | Not enough data | 
| **Revenue Recognition** | 9.2 (17 reviews) | Not enough data | 

#### Agentic AI - Subscription Billing

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.5/10 | 22 |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Reporting** | 8.9 (19 reviews) | 8.6 (74 reviews) | 
| **Interoperability** | 8.9 (16 reviews) | 8.3 (58 reviews) | 

#### Back Office

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Accounting** | 8.1 (16 reviews) | 8.7 (65 reviews) | 
| **Employee Management** | 7.7 (14 reviews) | 8.1 (71 reviews) | 
| **Analytics** | 8.8 (19 reviews) | 8.6 (72 reviews) | 
| **Inventory Management** | 8.1 (16 reviews) | 7.8 (45 reviews) | 

#### Front of Office

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **POS** | 9.8 (21 reviews) | 9.2 (81 reviews) | 
| **Table Management** | 8.1 (14 reviews) | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | 9.4 (14 reviews) | 8.8 (76 reviews) | 
| **Reservations** | 6.5 (12 reviews) | 7.3 (40 reviews) | 

#### Platform Data

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Dashboard** | 9.1 (19 reviews) | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.7/10 | 96 |
| **Toast** | N/A | N/A |

#### Bill Generation

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Templates** | 8.8 (81 reviews) | Not enough data | 
| **Digital Billing** | 9.1 (81 reviews) | Not enough data | 
| **Recurring Billing** | 8.5 (77 reviews) | Not enough data | 

#### Bill Processing

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Consolidation** | 8.4 (66 reviews) | Not enough data | 
| **Batch Invoicing** | Not enough data | Not enough data | 
| **Management** | 8.9 (77 reviews) | Not enough data | 

#### Integration

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Accounting** | 8.6 (71 reviews) | Not enough data | 
| **Payments** | 8.9 (77 reviews) | Not enough data | 
| **ERP** | Not enough data | Not enough data | 

#### Agentic AI - Billing

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.9/10 | 5 |
| **Toast** | N/A | N/A |

#### Notifications

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Confirmations & Reminders** | 9.7 (5 reviews) | Not enough data | 
| **Appointment Follow-Up** | 9.3 (5 reviews) | Not enough data | 
| **Scheduling Notifications** | 9.3 (5 reviews) | Not enough data | 

#### Settings

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 
| **Availability Settings** | 9.7 (5 reviews) | Not enough data | 
| **Blocked Time Settings** | 9.3 (5 reviews) | Not enough data | 

#### Personalization

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Branding** | 8.3 (5 reviews) | Not enough data | 
| **Links** | 8.3 (5 reviews) | Not enough data | 

#### Integrations

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Multi- Calendar Integration** | 8.3 (5 reviews) | Not enough data | 
| **Website Integration** | 8.3 (5 reviews) | Not enough data | 
| **Payment Acceptance** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Communication** | 8.7 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.1/10 | 53 |
| **Toast** | N/A | N/A |

#### Payment

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Credit Card Payments** | 9.4 (53 reviews) | Not enough data | 
| **Loyalty Points** | 7.6 (48 reviews) | Not enough data | 
| **Digital Wallets** | 8.7 (47 reviews) | Not enough data | 
| **UPI Payment** | 7.2 (46 reviews) | Not enough data | 
| **Meal Voucher Redemption** | 6.8 (45 reviews) | Not enough data | 
| **Gift Voucher Redemption** | 7.6 (49 reviews) | Not enough data | 
| **Cash Payment** | 8.5 (50 reviews) | Not enough data | 
| **Installment Payment** | 8.0 (48 reviews) | Not enough data | 

#### Checkout

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Barcode Scanning** | 8.0 (48 reviews) | Not enough data | 
| **Bills/ e-Receipt** | 9.3 (48 reviews) | Not enough data | 
| **Integration** | 8.9 (48 reviews) | Not enough data | 
| **Order Booking** | 7.7 (49 reviews) | Not enough data | 
| **Return/Refund** | 8.9 (49 reviews) | Not enough data | 

#### Inventory Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Inventory Control** | 8.3 (51 reviews) | Not enough data | 
| **Low-stock Alerts** | 8.4 (49 reviews) | Not enough data | 
| **Product Categorization** | 8.4 (49 reviews) | Not enough data | 
| **Multilocation Inventory Tracking** | 7.9 (47 reviews) | Not enough data | 
| **Purchase Orders** | 8.1 (48 reviews) | Not enough data | 

#### Reporting and analytics

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Monitor Store KPIs** | 8.2 (46 reviews) | Not enough data | 
| **Real-time data** | 8.6 (47 reviews) | Not enough data | 
| **Exportable Reports** | 8.8 (47 reviews) | Not enough data | 
| **Remote Reporting** | 8.6 (47 reviews) | Not enough data | 

#### Customer Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Customer Sales History** | 8.4 (48 reviews) | Not enough data | 
| **Loyalty Management ** | 8.0 (45 reviews) | Not enough data | 
| **Customer Accounts** | 8.4 (48 reviews) | Not enough data | 

#### Team Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Employee Tracking** | 8.0 (46 reviews) | Not enough data | 
| **Quick Employee Training** | 7.8 (47 reviews) | Not enough data | 
| **Commission Tracking** | 7.6 (47 reviews) | Not enough data | 
| **Employee Accounts and Permission** | 8.1 (47 reviews) | Not enough data | 
| **Staff Scheduling** | 7.9 (47 reviews) | Not enough data | 

#### Help and support

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **24/7 Phone Support** | 7.6 (48 reviews) | Not enough data | 
| **Email and Chat Support** | 7.6 (48 reviews) | Not enough data | 
| **Account History** | 8.4 (48 reviews) | Not enough data | 
| **Webinars and Session** | 7.3 (47 reviews) | Not enough data | 
| **Customer Forum** | 7.4 (48 reviews) | Not enough data | 

#### Integration

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Accounting** | 8.1 (47 reviews) | Not enough data | 
| **E-commerce** | 8.3 (48 reviews) | Not enough data | 
| **Multi-store** | 8.2 (47 reviews) | Not enough data | 

### Accounts Receivable

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | 8.9/10 | 18 |
| **Toast** | N/A | N/A |

#### Reporting

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Status** | 8.8 (14 reviews) | Not enough data | 
| **Customer Credit** | 8.7 (14 reviews) | Not enough data | 
| **History** | 9.1 (15 reviews) | Not enough data | 

#### Integrations

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Accounting** | 9.2 (14 reviews) | Not enough data | 
| **ERP** | 8.6 (13 reviews) | Not enough data | 
| **CPM** | 8.6 (12 reviews) | Not enough data | 

#### Transactions

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Credits** | 8.7 (14 reviews) | Not enough data | 
| **Invoices** | 9.1 (17 reviews) | Not enough data | 
| **Payments** | 9.2 (17 reviews) | Not enough data | 

#### Workflows

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Approvals** | 8.8 (15 reviews) | Not enough data | 
| **Reconciliation** | 8.8 (14 reviews) | Not enough data | 

#### Agentic AI - Accounts Receivable Automation

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### AI - Accounts Receivable

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Generative** | Not enough data | Not enough data | 
| **Responses** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### Multichannel Retail

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Operations

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Optimized Business Operations** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 

#### Inventory

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Product Intelligence** | Not enough data | Not enough data | 

#### Platform

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Regulation Compliance** | Not enough data | Not enough data | 
| **Multichannel Publishing** | Not enough data | Not enough data | 
| **Accounting Reports** | Not enough data | Not enough data | 
| **Marketplace Integration** | Not enough data | Not enough data | 

#### Processing

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Scan and Ship ** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Square Point of Sale** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Features

| Feature | Square Point of Sale | Toast | 
|---|---|---|
| **Standalone Booking** | Not enough data | Not enough data | 
| **Integrated App** | Not enough data | Not enough data | 
| **SMS** | Not enough data | Not enough data | 
| **Email** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 
| **Confirmation and Cancellation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Retail POS Systems](https://www.g2.com/categories/retail-pos)

**Unique to Square Point of Sale (8):** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable), [Retail Management Software](https://www.g2.com/categories/retail-management-software), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Billing Software](https://www.g2.com/categories/billing), [Contract Management Software](https://www.g2.com/categories/contract-management), [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Subscription Billing Software](https://www.g2.com/categories/subscription-billing)

**Unique to Toast (3):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Square Point of Sale | Toast | 
|---|---|---|
| **Small-Business** | 90.7% | 66.2% | 
| **Mid-Market** | 7.0% | 32.3% | 
| **Enterprise** | 2.2% | 1.5% | 

### By Industry

#### Square Point of Sale

- **Retail:** 12.5%
- **Food & Beverages:** 9.8%
- **Restaurants:** 4.5%
- **Arts and Crafts:** 4.2%
- **Health, Wellness and Fitness:** 3.4%
- **Marketing and Advertising:** 3.2%
- **Consumer Services:** 3.2%
- **Apparel & Fashion:** 2.7%
- **Photography:** 2.6%
- **Cosmetics:** 2.6%
- **Other:** 51.4%

#### Toast

- **Restaurants:** 51.5%
- **Food & Beverages:** 26.5%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.4%

---
## Alternatives

### Alternatives to Square Point of Sale

- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1308 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1889 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (327 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (241 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (981 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1754 reviews)

### Alternatives to Toast

- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (241 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1308 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (412 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4265 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

---
## Top Discussions

### Square Point of Sale

- Title: [Is Square Point of Sale free?](https://www.g2.com/discussions/is-square-point-of-sale-free) — 2 comments, 1 upvote
  > **Top comment:** "The app is free. No monthly fee. "
- Title: [What is Square Point of Sale used for?](https://www.g2.com/discussions/what-is-square-point-of-sale-used-for) — 1 comment
  > **Top comment:** "Any payments anytime. if you business is on the go, plug into your phone! Works great for anyone and its small. Fees are minimal and be prepared for customer..."
- Title: [What is Square Invoices used for?](https://www.g2.com/discussions/what-is-square-invoices-used-for) — 1 comment
  > **Top comment:** "Square Invoices is a tool used to create, send, and manage invoices for businesses. It's part of the Square ecosystem and is designed to make billing and..."
- Title: [What are the key features of a point of sale system?](https://www.g2.com/discussions/square-point-of-sale-what-are-the-key-features-of-a-point-of-sale-system) — 1 comment
  > **Top comment:** "Just to name a FEW: Inventory management, invoicing capabilities, customer/client management, sales reports & trends, customer messaging capabilities "
- Title: [Does Square have a scheduling system?](https://www.g2.com/discussions/does-square-have-a-scheduling-system) — 1 comment
  > **Top comment:** "Yes it does and it is a good one. Can be improved (for example, it does not accept phone numbers from Canada or Mexico)"

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/square-point-of-sale-vs-toast)