Compare Splitit and ViaBill 
- Users report that Splitit excels in its "Payment Scheduling" feature, achieving a perfect score of 10.0, which allows for flexible payment plans that cater to customer needs, while ViaBill, although strong, has a lower score of 7.7 in this area.
- Reviewers mention that ViaBill's "Customer Portal" is highly rated at 9.7, providing an intuitive interface for customers to manage their payments, whereas Splitit scores lower at 7.1, indicating a less user-friendly experience.
- G2 users highlight that Splitit has a strong "Quality of Support" rating at 8.2, suggesting that users feel well-supported, while ViaBill's support is rated lower at 7.6, which may lead to potential frustrations for users needing assistance.
- Users on G2 note that ViaBill outperforms Splitit in "Invoicing" with a score of 9.3 compared to Splitit's 7.6, indicating that ViaBill offers more robust invoicing capabilities that users find beneficial for their business operations.
- Reviewers say that both products have similar scores in "Ease of Admin" at 8.7, but users mention that Splitit’s interface is slightly more intuitive, making it easier for administrators to navigate and manage their accounts.
- Users report that while both platforms integrate well with e-commerce, ViaBill's "E-commerce Integration" score of 8.6 surpasses Splitit's 7.3, suggesting that ViaBill may offer more seamless connections with online retail systems.
We sell high value consulting services and Splitit is great for these. Clients love the ability to pay in installments.
Credit holds for the full amount are put in place immediately and updated to reduce each month. However, the new reduced hold is put in place before the old is removed causing the customer to need a credit line greater than the total purchase price. ...
What I really liked about ViaBill is how the drastically increased my basket size and conversion rate,
Customer service and the inability of the VIABill to deliver anything it says it can.The customer service has stopped since the problems started. They have not delivered the product line they sold us on.
We sell high value consulting services and Splitit is great for these. Clients love the ability to pay in installments.
What I really liked about ViaBill is how the drastically increased my basket size and conversion rate,
Credit holds for the full amount are put in place immediately and updated to reduce each month. However, the new reduced hold is put in place before the old is removed causing the customer to need a credit line greater than the total purchase price. ...
Customer service and the inability of the VIABill to deliver anything it says it can.The customer service has stopped since the problems started. They have not delivered the product line they sold us on.
