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Compare Lime Connect (formerly Userlike) and SmatBot 
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At a Glance
Market Segments
Small-Business (79.6% of reviews)
Small-Business (70.8% of reviews)
Entry-Level Pricing
€0.00
No pricing available
Lime Connect (formerly Userlike)
Star Rating
(453)4.4 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00
Browse all 4 pricing plansSmatBot
Star Rating
(27)4.5 out of 5
Market Segments
Small-Business (70.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmatBotSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userlike excels in its live chat functionality, scoring 8.5, while SmatBot also performs well with a score of 8.6, but lacks some of the advanced features that Userlike offers, such as seamless integration with multiple channels.
- Reviewers mention that SmatBot shines in its ease of use, achieving a score of 9.0 compared to Userlike's 8.7, making it a more user-friendly option for those new to chat software.
- G2 users highlight that Userlike's customization options, with a score of 8.2, allow for more tailored user experiences, whereas SmatBot's customization score of 8.7 indicates a strong offering but may not be as flexible in certain scenarios.
- Users on G2 note that SmatBot's quality of support is rated higher at 9.1 compared to Userlike's 8.6, suggesting that SmatBot may provide more responsive and helpful customer service.
- Reviewers say that Userlike's proactive engagement features score 8.0, which is beneficial for businesses looking to initiate conversations, while SmatBot's similar features are rated slightly lower, indicating a potential area for improvement.
- Users report that SmatBot's analytics capabilities are rated at 8.8, surpassing Userlike's 8.2, which suggests that SmatBot may offer more robust insights into user interactions and performance metrics.
Pricing
Entry-Level Pricing
Lime Connect (formerly Userlike)
Free
€0.00
Simple chat setup for your website.
- 1 Widget
- 1 Seat
- All the core features:
SmatBot
No pricing availableFree Trial
Lime Connect (formerly Userlike)
Free Trial is available
SmatBot
Free Trial is available
Ratings
Meets Requirements
8.5
347
8.7
21
Ease of Use
8.7
348
9.0
21
Ease of Setup
8.8
261
9.0
12
Ease of Admin
8.5
266
8.8
11
Quality of Support
8.6
285
9.1
21
Has the product been a good partner in doing business?
8.6
235
9.1
11
Product Direction (% positive)
8.9
328
10.0
22
Features by Category
Messenger
Feature Not Available
Not enough data
7.2
9
Not enough data
8.5
17
|
Verified
Not enough data
8.2
15
Not enough data
Channels
8.1
6
Not enough data
8.3
17
|
Verified
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
Customers
Feature Not Available
Not enough data
7.4
13
|
Verified
Not enough data
7.6
12
|
Verified
Not enough data
8.1
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
17
8.7
15
8.1
16
9.1
15
8.3
16
8.6
12
8.2
16
8.6
13
Feature Not Available
8.3
11
Platform
8.8
18
8.7
13
8.3
17
8.6
13
8.2
16
8.6
12
8.2
16
8.8
14
Feature Not Available
8.3
10
8.0
16
8.8
12
7.9
18
8.5
12
Generative AI
Not enough data
8.3
5
Not enough data
7.7
5
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Feature Not Available
Not enough data
7.8
25
Not enough data
Feature Not Available
Not enough data
8.0
17
Not enough data
Support Automation
7.9
28
Not enough data
Feature Not Available
Not enough data
8.0
26
Not enough data
7.8
15
Not enough data
Generative AI
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.6
120
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
8.2
57
Not enough data
Feature Not Available
Not enough data
8.5
35
|
Verified
Not enough data
Internal Use
8.2
112
|
Verified
Not enough data
8.3
94
|
Verified
Not enough data
8.1
84
|
Verified
Not enough data
8.3
89
|
Verified
Not enough data
8.2
88
|
Verified
Not enough data
8.2
92
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
13
Not enough data
Channels
Feature Not Available
Not enough data
7.3(won by default)
14
Not enough data
8.6(won by default)
27
Not enough data
8.6(won by default)
7
Not enough data
8.3(won by default)
20
Not enough data
Insight
7.9(won by default)
14
Not enough data
7.7(won by default)
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lime Connect (formerly Userlike) and SmatBot are categorized as Conversational Marketing, Chatbots, Social Customer Service, and Live Chat
Unique Categories
Lime Connect (formerly Userlike) is categorized as Conversational Support and WhatsApp Marketing
SmatBot is categorized as Lead Capture
Reviews
Reviewers' Company Size
Lime Connect (formerly Userlike)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.7%
Marketing and Advertising
7.5%
Information Technology and Services
7.5%
Internet
6.6%
Leisure, Travel & Tourism
3.4%
Other
67.3%
Marketing and Advertising
12.5%
Computer Software
12.5%
Architecture & Planning
8.3%
Staffing and Recruiting
4.2%
Retail
4.2%
Other
58.3%
Alternatives
Discussions
Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..
1 Comment
PV
Hi Sezare,
Thanks for reaching out!
To move the chat button, you can use the position and offset function in the widget editor. You can enter the...Read more
Can the response time be improved between the request and the receipt of the notification?
1 Comment
PV
Hello Samuel,
The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and...Read more
SmatBot has no discussions with answers
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