# SKEEPERS Ratings & Reviews vs Yotpo Comparison --- ## AI Generated Summary - **G2 reviewers report** that Yotpo excels in user experience, particularly with its seamless integration with Shopify. Users appreciate how the interface is easy to navigate and enhances SEO, making it a strong choice for e-commerce businesses. - **Users say** that SKEEPERS Ratings & Reviews offers exceptional customer support, with many highlighting the "near flawless" assistance they receive. This level of support is a significant advantage for businesses looking for tailored solutions. - **Reviewers mention** that Yotpo's implementation process is straightforward, with many users finding it easy to manage and set up. This ease of use is a key factor for small businesses that may not have extensive technical resources. - **According to verified reviews** , SKEEPERS Ratings & Reviews provides a valuable service for generating seller ratings on Google, which has positively impacted ad click-through rates for users. This feature is particularly beneficial for businesses focused on improving their online reputation. - **G2 reviewers highlight** that Yotpo has a significantly higher overall satisfaction score compared to SKEEPERS Ratings & Reviews, indicating a stronger performance in meeting user needs and expectations across various metrics. - **Users report** that while SKEEPERS Ratings & Reviews has a user-friendly website, it lacks the extensive features and integrations that Yotpo offers, which may limit its appeal for businesses looking for a comprehensive review management solution. | | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | | **Total Reviews** | 33 | 265 | | **Largest Market Segment** | Small-Business (65.5% of reviews) | Small-Business (74.5% of reviews) | | **Entry Level Price** | No pricing available | Free Forever | --- ## Top Pros & Cons ### SKEEPERS Ratings & Reviews Pros: - Customer Support (1 reviews) Cons: - Expensive (1 reviews) - Feature Limitations (1 reviews) ### Yotpo Pros: - Ease of Use (22 reviews) - Customer Support (21 reviews) Cons: - Expensive (11 reviews) - Missing Features (8 reviews) --- ## Ratings Comparison | Rating | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Meets Requirements** | 8.2 (17 reviews) | 8.6 (213 reviews) | | **Ease of Use** | 8.2 (16 reviews) | 8.5 (215 reviews) | | **Ease of Setup** | 7.6 (12 reviews) | 8.1 (147 reviews) | | **Ease of Admin** | 7.7 (11 reviews) | 8.2 (130 reviews) | | **Quality of Support** | 7.4 (16 reviews) | 8.8 (205 reviews) | | **Has the product been a good partner in doing business?** | 7.4 (11 reviews) | 8.5 (127 reviews) | | **Product Direction (% positive)** | 5.6 (16 reviews) | 8.2 (199 reviews) | --- ## Pricing ### SKEEPERS Ratings & Reviews #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Yotpo #### Entry-Level Pricing Plan: Free Price: Free Forever Description: Up to 50 monthly orders, Review Request Emails, On-site Widgets, Moderation & Commenting, Social Push & SEO Page, And more. [Browse all 3 editions](https://www.g2.com/products/yotpo/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Experience Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | N/A | N/A | #### Analytics | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Net Promoter Score (NPS)** | Not enough data | Not enough data | | **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | | **Customer Effort Score (CES)** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### Customization | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Stakeholder Management** | Not enough data | Not enough data | | **Multilanguage Support** | Not enough data | Not enough data | | **Multiple Branding Support** | Not enough data | Not enough data | | **Vertical-specific Solutions** | Not enough data | Not enough data | #### Generative AI | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Experience Management | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | 7.6/10 | 72 | #### Collection | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Authentication** | Not enough data | 7.8 (44 reviews) ✓ Verified | | **Review Forms** | Not enough data | 8.1 (60 reviews) ✓ Verified | | **Personalization** | Not enough data | 7.6 (57 reviews) ✓ Verified | | **Engagement** | Feature Not Available | 7.9 (53 reviews) ✓ Verified | | **Community Q&A** | Feature Not Available | 8.0 (48 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Adaptive Learning** | Not enough data | 6.7 (6 reviews) | | **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | #### Moderation | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Reviewer Validation** | Not enough data | 8.2 (61 reviews) ✓ Verified | | **Response Types** | Not enough data | 7.9 (55 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 7.7 (43 reviews) ✓ Verified | #### Use Cases | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **E-commerce** | Not enough data | 8.5 (62 reviews) ✓ Verified | | **Retail** | Not enough data | 7.7 (43 reviews) ✓ Verified | | **Customer Service** | Not enough data | 8.2 (53 reviews) ✓ Verified | #### Administration | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Incentives** | Not enough data | 7.5 (52 reviews) ✓ Verified | | **Syndication** | Feature Not Available | 7.5 (40 reviews) ✓ Verified | | **Insights** | Not enough data | 8.0 (51 reviews) ✓ Verified | | **Content** | Not enough data | 8.1 (51 reviews) ✓ Verified | | **Sampling** | Feature Not Available | 7.5 (34 reviews) ✓ Verified | #### Display Options | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Badges** | Not enough data | 7.5 (40 reviews) ✓ Verified | | **Widgets** | Not enough data | 7.8 (56 reviews) ✓ Verified | | **Integration & APIs** | Not enough data | 7.5 (58 reviews) ✓ Verified | | **Marketing** | Not enough data | 7.5 (50 reviews) ✓ Verified | #### Generative AI | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **AI Text Generation** | Not enough data | 6.2 (13 reviews) | ### Loyalty Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | 6.9/10 | 43 | #### Loyalty Experience | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Loyalty Engine** | Not enough data | 8.3 (40 reviews) | | **Rewards** | Not enough data | 8.3 (39 reviews) | | **Membership** | Not enough data | 7.3 (30 reviews) | | **Personalization** | Not enough data | 8.0 (33 reviews) | | **Gamification** | Not enough data | 7.0 (22 reviews) | | **Loyalty Cards** | Not enough data | 7.6 (27 reviews) | #### Loyalty Platform | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Communication Tools** | Not enough data | 7.8 (31 reviews) | | **Customer Relationship Management (CRM)** | Not enough data | 7.9 (27 reviews) | | **Loyalty Analytics** | Not enough data | 7.8 (32 reviews) | | **Localization** | Not enough data | 7.2 (23 reviews) | | **Integrations** | Not enough data | 7.5 (33 reviews) | #### Agentic AI - Loyalty Management | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Autonomous Task Execution** | Not enough data | 4.0 (7 reviews) | | **Cross-system Integration** | Not enough data | 5.2 (7 reviews) | | **Adaptive Learning** | Not enough data | 5.0 (7 reviews) | | **Proactive Assistance** | Not enough data | 4.0 (7 reviews) | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | 7.5/10 | 5 | #### Visual UGC | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Campaign Customization** | Not enough data | 7.7 (5 reviews) | | **Widget Customization** | Not enough data | 6.7 (5 reviews) | | **Widget** | Not enough data | 7.7 (5 reviews) | | **Media Library** | Not enough data | 7.0 (5 reviews) | #### Integrations | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Social Media** | Not enough data | 7.3 (5 reviews) | | **Content Creation** | Not enough data | 7.7 (5 reviews) | | **Marketing Automation** | Not enough data | 8.0 (5 reviews) | | **Rights Management** | Not enough data | 7.7 (5 reviews) | #### Support | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Onboarding** | Not enough data | Not enough data | | **24/7 Client Support** | Not enough data | Not enough data | #### Performance | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **UGC Analytics** | Not enough data | Not enough data | | **Lazy-Loading** | Not enough data | Not enough data | ### Customer Advocacy | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | N/A | N/A | #### Agentic AI - Customer Advocacy | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | 8.1/10 | 57 | #### Consumer Intelligence | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Customer Feedback** | Not enough data | 9.1 (48 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | Feature Not Available | | **Sentiment Analysis** | Not enough data | 8.6 (38 reviews) ✓ Verified | #### Reporting | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Revenue Reporting** | Not enough data | 8.1 (18 reviews) | | **Corporate Reporting** | Not enough data | 8.0 (36 reviews) ✓ Verified | | **Dashboard** | Not enough data | 8.5 (52 reviews) ✓ Verified | #### Media Monitoring | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Social Networks Monitoring** | Not enough data | 7.1 (15 reviews) | | **Social Media Management** | Not enough data | 7.9 (34 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | 8.2 (28 reviews) | #### In-House Management | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | | **Team Workflow** | Not enough data | 7.7 (15 reviews) | #### Generative AI | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Online Reputation Management | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Brand Advocacy | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Yotpo** | N/A | N/A | #### Discovery | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Referral Program** | Not enough data | Not enough data | | **Incentives** | Not enough data | Not enough data | | **3rd-Party Trends** | Not enough data | Not enough data | #### Insight | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Monitoring** | Not enough data | Not enough data | | **Adoption Insight** | Not enough data | Not enough data | | **Engagement Analysis** | Not enough data | Not enough data | #### Mobile | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Mobile Optimization** | Not enough data | Not enough data | #### Platform | Feature | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Multichannel Sharing** | Not enough data | Not enough data | | **Forum** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Content Distribution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Review Management Software](https://www.g2.com/categories/review-management-software), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) **Unique to SKEEPERS Ratings & Reviews (1):** [Experience Management Software](https://www.g2.com/categories/experience-management) **Unique to Yotpo (2):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) --- ## Reviewer Demographics ### By Company Size | Segment | SKEEPERS Ratings & Reviews | Yotpo | |---|---|---| | **Small-Business** | 65.5% | 74.5% | | **Mid-Market** | 27.6% | 23.5% | | **Enterprise** | 6.9% | 2.0% | ### By Industry #### SKEEPERS Ratings & Reviews - **Retail:** 13.8% - **Marketing and Advertising:** 13.8% - **Accounting:** 6.9% - **Computer Software:** 6.9% - **Luxury Goods & Jewelry:** 6.9% - **Automotive:** 3.4% - **Building Materials:** 3.4% - **Computer Hardware:** 3.4% - **Consumer Goods:** 3.4% - **E-Learning:** 3.4% - **Other:** 34.5% #### Yotpo - **Retail:** 20.4% - **Apparel & Fashion:** 12.4% - **Consumer Goods:** 12.0% - **Health, Wellness and Fitness:** 7.2% - **Food & Beverages:** 5.6% - **Cosmetics:** 4.8% - **Consumer Electronics:** 4.8% - **Internet:** 2.8% - **Luxury Goods & Jewelry:** 2.8% - **Automotive:** 2.4% - **Other:** 24.8% --- ## Alternatives ### Alternatives to SKEEPERS Ratings & Reviews - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (260 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1215 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (412 reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (387 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews) ### Alternatives to Yotpo - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (412 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (605 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (451 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (260 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (237 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (148 reviews) --- ## Top Discussions ### SKEEPERS Ratings & Reviews No discussions available for this product. ### Yotpo - Title: [What is Yotpo used for?](https://www.g2.com/discussions/what-is-yotpo-used-for) — 1 comment > **Top comment:** "Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/skeepers-ratings-reviews-vs-yotpo)