Compare Shopmonkey and Tekmetric 
- Reviews say that Tekmetric excels in its Billing and Invoicing feature, scoring a remarkable 9.2, which users appreciate for its clarity and ease of use, while Shopmonkey's score of 8.1 indicates room for improvement in this area.
- Users report that Tekmetric's Estimating functionality is highly rated at 9.6, with many reviewers highlighting its accuracy and efficiency, whereas Shopmonkey, with a score of 9.0, is seen as slightly less robust in this critical aspect.
- Reviewers mention that Tekmetric's Reports and Analytics feature stands out with a score of 8.9, providing valuable insights for business decisions, while Shopmonkey's lower score of 7.1 suggests that users find its reporting capabilities lacking in depth and usability.
- G2 users indicate that Tekmetric's Customer Management features, particularly Repair Updates and Customer Portal, are well-received, scoring 8.6 and 8.4 respectively, which enhances customer communication, unlike Shopmonkey, which does not match these scores.
- Users on G2 highlight that Tekmetric's Task Management feature is rated at 9.0, making it easier for teams to stay organized, while Shopmonkey's score of 8.6 suggests it may not be as effective in helping users manage their tasks efficiently.
- Reviewers mention that Tekmetric's Employee Management feature, scoring 8.3, is more favorable compared to Shopmonkey's 6.2, indicating that users find Tekmetric's tools for managing staff more comprehensive and user-friendly.
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reporting
How easy to navigate is and how easy it is to correct mistakes.
The program freezes all the time and we can't access inventory or create new work orders. When creating invoices we can't always see how much time the tech's have clocked in to the different jobs. When looking at reports you can't see the tech...
This software totally changed how our shop operated. Before, we were using multiple systems for different functions, which made it difficult to get an overall view of what was going on. Now, no more Mitchell for SMS, AutoVitals for DVIs, plus CRM software...
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
How easy to navigate is and how easy it is to correct mistakes.
This software totally changed how our shop operated. Before, we were using multiple systems for different functions, which made it difficult to get an overall view of what was going on. Now, no more Mitchell for SMS, AutoVitals for DVIs, plus CRM software...
The program freezes all the time and we can't access inventory or create new work orders. When creating invoices we can't always see how much time the tech's have clocked in to the different jobs. When looking at reports you can't see the tech...
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
