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- Relativity Software
- ZyLAB ONE eDiscovery
- Relativity Software-vs-ZyLAB ONE eDiscovery
Compare Relativity Software and ZyLAB ONE 
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Relativity
Star Rating
(506)4.6 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RelativityZyLAB ONE
Star Rating
(23)4.8 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZyLAB ONESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Relativity excels in its Document Review feature, scoring 9.1, which reviewers mention provides a robust platform for legal teams to efficiently manage and review documents. In contrast, ZyLAB ONE's Document Review score is slightly lower at 9.0, indicating it may not be as comprehensive in this area.
- Reviewers mention that ZyLAB ONE shines in Ease of Use with a score of 9.7, making it particularly appealing for small businesses that may not have extensive IT resources. Conversely, Relativity's Ease of Use score is 8.4, suggesting a steeper learning curve for new users.
- G2 users highlight the Quality of Support for ZyLAB ONE, which received a high score of 9.8, indicating that users feel well-supported and valued. In comparison, Relativity's Quality of Support score is 8.3, suggesting there may be room for improvement in customer service responsiveness.
- Users on G2 report that Relativity's Platform Search feature is highly effective, scoring 8.7, which reviewers say allows for quick and efficient retrieval of documents. ZyLAB ONE, while still functional, has not been highlighted as strongly in this area, indicating a potential gap in search capabilities.
- Reviewers mention that ZyLAB ONE's Compliance score of 8.1 reflects its strong focus on regulatory requirements, which is crucial for small businesses. Relativity's Compliance score is the same, but users report that ZyLAB ONE's features are more tailored to meet the needs of smaller organizations.
- Users say that Relativity's Document Collection feature, scoring 7.4, could benefit from enhancements, as some reviewers express challenges in managing legal holds effectively. ZyLAB ONE does not have a specific score for this feature, but its overall higher ratings suggest a more streamlined approach to document management.
Pricing
Entry-Level Pricing
Relativity
No pricing availableZyLAB ONE
No pricing availableFree Trial
Relativity
No trial information availableZyLAB ONE
Free Trial is available
Ratings
Meets Requirements
8.7
419
9.5
19
Ease of Use
8.4
430
9.7
19
Ease of Setup
7.8
302
Not enough data
Ease of Admin
7.9
317
Not enough data
Quality of Support
8.3
406
9.8
19
Has the product been a good partner in doing business?
8.8
303
Not enough data
Product Direction (% positive)
8.5
418
9.4
18
Features by Category
Case Management
7.9
92
Not enough data
7.9
91
Not enough data
8.0
89
Not enough data
Analytics
8.1
94
Not enough data
8.4
97
Not enough data
8.0
90
Not enough data
Platform Data
8.5
31
Not enough data
8.2
31
Not enough data
7.7
30
Not enough data
Document Management
8.4
31
Not enough data
8.4
33
Not enough data
8.2
30
Not enough data
Request Management
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.2
17
Not enough data
8.9
17
Not enough data
Workflow Management
8.8
15
Feature Not Available
8.9
16
Feature Not Available
8.6
16
Not enough data
Reporting
8.1
18
Not enough data
8.3
18
Not enough data
Document Collection
7.2
174
|
Verified
Not enough data
7.4
189
|
Verified
Not enough data
8.4
224
Not enough data
Document Review
9.1
236
|
Verified
Not enough data
8.3
229
|
Verified
9.0
5
|
Verified
8.2
215
Not enough data
8.0
209
|
Verified
Not enough data
8.0
222
Not enough data
8.4
227
|
Verified
Not enough data
8.8
229
|
Verified
Not enough data
Categories
Categories
Shared Categories
Relativity and ZyLAB ONE are categorized as eDiscovery and Public Records Management
Unique Categories
Relativity is categorized as Investigation Management and Legal Hold
ZyLAB ONE has no unique categories
Reviews
Reviewers' Company Size
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZyLAB ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
46.6%
Law Practice
21.4%
Information Technology and Services
5.2%
Consulting
3.8%
Accounting
3.4%
Other
19.6%
Legal Services
42.9%
Information Technology and Services
14.3%
Higher Education
14.3%
Government Administration
14.3%
Banking
9.5%
Other
4.8%
Most Helpful Reviews
Relativity
Most Helpful Favorable Review
Eoghan K.
Verified User in Law Practice
It's far more than just a review platform. They listen to their customers probelms and build market leading tools to fix them. Their next features look amazing
Most Helpful Critical Review
Jordan G.
Verified User in Legal Services
The user interface is difficult, selecting field names for searching can be counterintuitive and vary widely per hosting provider.
ZyLAB ONE
Most Helpful Favorable Review
Verified User in Information Technology and Services
ZyLAB ONE is very easy to use eDiscovery software. It allows our organization to respond to eDiscovery requests much faster and more cost effective than we could do in the past. We also use ZyLAB to manage our contracts, and large files related to...
Most Helpful Critical Review
Tom G.
Verified User in Government Administration
Front end reporting on data processing including status reporting and duplication levels would be very helpful
Eoghan K.
Verified User in Law Practice
It's far more than just a review platform. They listen to their customers probelms and build market leading tools to fix them. Their next features look amazing
Verified User in Information Technology and Services
ZyLAB ONE is very easy to use eDiscovery software. It allows our organization to respond to eDiscovery requests much faster and more cost effective than we could do in the past. We also use ZyLAB to manage our contracts, and large files related to...
Jordan G.
Verified User in Legal Services
The user interface is difficult, selecting field names for searching can be counterintuitive and vary widely per hosting provider.
Tom G.
Verified User in Government Administration
Front end reporting on data processing including status reporting and duplication levels would be very helpful
Alternatives
Discussions
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 comments
HV
The text appears to be a web address or domain name, specifically "community.relativity.com." In this context, it doesn't require translation as it is a...Read more
What is the best way to use Relativity for general project management / task assignment?
3 comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
ZyLAB ONE has no discussions with answers
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