Compare Pipeline CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (66.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Starting at $25.00
$25.00 1 User Per Month
Pipeline CRM
Star Rating
(938)4.4 out of 5
Market Segments
Small-Business (66.9% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Pipeline CRM matches this score but lacks the extensive features that Salesforce offers, such as advanced Territory & Quota Management.
- Reviewers mention that Pipeline CRM shines in Ease of Use with a score of 8.8 compared to Salesforce's 8.1, indicating that users find Pipeline CRM more intuitive and user-friendly, especially for small businesses.
- G2 users highlight that Salesforce Sales Cloud provides superior Marketing Automation capabilities, particularly in Lead Management with a score of 8.5, while Pipeline CRM's score of 8.6 is close but lacks the depth of features like Email Marketing and Campaign Management that Salesforce offers.
- Users on G2 report that Pipeline CRM has a more robust Customer Support system, scoring 8.5 in Customer Support Portal and 8.3 in Call Center Features, which reviewers say provides better accessibility and responsiveness compared to Salesforce's scores of 8.1 and 8.0 respectively.
- Reviewers mention that Salesforce Sales Cloud's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, while Pipeline CRM's integrations are limited, scoring lower in areas like MS Teams Integration and Zoom Integration.
- Users say that Pipeline CRM's Pricing structure is more appealing for small businesses, starting at $25.00, which is comparable to Salesforce's entry-level price but offers a more straightforward pricing model without the additional complexities that Salesforce may introduce.
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Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeline CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
822
8.8
13,128
Ease of Use
8.9
825
8.1
16,045
Ease of Setup
8.8
377
7.8
7,175
Ease of Admin
8.9
374
7.9
4,139
Quality of Support
8.9
756
8.1
11,414
Has the product been a good partner in doing business?
9.1
366
8.3
4,101
Product Direction (% positive)
8.5
818
8.2
12,805
Features by Category
Sales Force Automation
8.7
638
|
Verified
8.8
9094
|
Verified
Feature Not Available
8.2
6044
|
Verified
8.7
629
|
Verified
8.7
8822
|
Verified
8.4
643
|
Verified
8.3
9083
|
Verified
7.7
387
|
Verified
8.0
6971
|
Verified
8.1
451
|
Verified
8.2
7267
|
Verified
7.6
307
|
Verified
8.0
6411
|
Verified
7.7
341
|
Verified
8.1
6309
|
Verified
8.2
418
|
Verified
8.3
7065
|
Verified
Marketing Automation
7.5
362
|
Verified
7.9
6328
|
Verified
7.6
356
|
Verified
8.1
6651
|
Verified
8.6
489
|
Verified
8.5
7671
|
Verified
7.5
315
|
Verified
7.9
5095
Customer Support
8.4
371
|
Verified
8.3
6478
|
Verified
8.5
392
8.1
6056
|
Verified
8.3
413
8.2
6452
|
Verified
8.3
323
|
Verified
8.0
5173
|
Verified
8.3
323
|
Verified
8.2
5666
|
Verified
Reporting & Analytics
8.1
591
|
Verified
8.5
8612
|
Verified
8.3
629
|
Verified
8.5
8799
|
Verified
7.8
468
|
Verified
8.2
7111
|
Verified
Mobile & Social
7.5
270
|
Verified
7.9
5305
|
Verified
7.4
258
|
Verified
7.8
4936
|
Verified
7.6
410
|
Verified
7.7
5785
|
Verified
Platform
8.1
288
|
Verified
8.5
3280
|
Verified
8.1
271
|
Verified
8.5
3286
|
Verified
8.4
298
|
Verified
8.6
3310
|
Verified
8.2
75
8.3
2594
|
Verified
7.6
57
8.5
2869
|
Verified
7.9
242
|
Verified
8.1
2897
|
Verified
8.9
300
|
Verified
8.7
3296
|
Verified
8.1
129
|
Verified
8.1
2737
Integration
8.4
273
|
Verified
8.5
2335
|
Verified
7.8
184
|
Verified
8.5
2791
|
Verified
7.2
163
|
Verified
8.5
2638
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
242
Not enough data
8.8
262
Not enough data
8.7
284
Not enough data
8.6
261
Organization
Not enough data
8.9
320
Not enough data
8.8
312
Not enough data
8.8
305
Performance Analysis
Not enough data
8.4
255
Not enough data
8.8
277
Sales Analysis
Not enough data
8.4
256
Not enough data
8.7
270
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.7
407
Not enough data
8.5
397
Not enough data
8.0
356
Not enough data
8.0
351
Not enough data
8.9
406
Not enough data
8.4
355
Not enough data
8.6
370
Repeatability and Reportability
Not enough data
8.4
371
Not enough data
8.7
390
Not enough data
8.7
386
Not enough data
8.3
373
Not enough data
7.6
307
AI and Automation
Not enough data
8.5
353
Not enough data
8.4
362
Not enough data
8.2
322
Not enough data
7.9
325
Not enough data
7.7
307
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.7
118
Not enough data
8.5
122
Not enough data
8.6
117
Not enough data
8.9
117
Agent Performance Management
Not enough data
8.6
127
Not enough data
8.6
111
Not enough data
8.7
127
Generative AI
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
Not enough data
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
CRM Data Enrichment
Not enough data
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Account Management
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Integrations
Not enough data
8.1
120
Not enough data
8.5
121
Not enough data
8.0
121
Not enough data
8.0
119
Not enough data
8.8
121
Branding & Customizatio
Not enough data
8.1
117
Not enough data
8.2
120
Not enough data
8.3
118
Automatic Rules & Configurations
Not enough data
8.3
119
Not enough data
8.3
119
Not enough data
7.9
122
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Territory Management - Sales Planning
Not enough data
8.6
97
Not enough data
8.4
102
Quota & Capacity Management - Sales Planning
Not enough data
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Data Sourcing
Not enough data
8.5
859
Not enough data
8.7
890
Not enough data
8.3
794
Not enough data
8.7
918
Not enough data
8.6
855
Predictive Analytics
Not enough data
8.4
835
Not enough data
8.6
851
Not enough data
8.1
750
Not enough data
8.3
792
Sales Management
Not enough data
8.7
881
Not enough data
8.1
757
Not enough data
8.6
874
Not enough data
8.8
942
Content Management
Not enough data
8.3
308
Not enough data
8.1
298
Not enough data
8.2
283
Not enough data
8.5
274
Not enough data
8.2
292
Analytics
Not enough data
8.7
298
Not enough data
8.4
297
Not enough data
8.4
181
Not enough data
8.3
306
Presentation
Not enough data
7.4
172
Not enough data
7.3
172
Not enough data
7.2
163
Training
Not enough data
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Feedback
Not enough data
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Discovery
Not enough data
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Management
Not enough data
8.5
353
Not enough data
8.7
371
Platform
Not enough data
8.6
363
Not enough data
8.6
363
Calling
Not enough data
8.6
137
Not enough data
8.4
131
Not enough data
8.8
140
Not enough data
8.7
136
Contacts
Not enough data
8.8
132
Not enough data
8.7
134
Not enough data
8.7
136
Insights
Not enough data
9.1
140
Not enough data
8.8
138
Not enough data
8.3
134
Not enough data
8.5
144
Not enough data
8.3
139
Analytics
Not enough data
8.3
490
Not enough data
8.4
498
Not enough data
8.4
511
Customizations
Not enough data
8.7
541
Not enough data
8.5
509
Not enough data
8.6
546
Not enough data
8.4
491
Not enough data
8.4
518
Generative AI
Not enough data
Feature Not Available
Incentives
8.0
5
8.1
339
9.3
5
8.4
406
9.0
5
7.9
342
9.3
5
8.5
419
Personalization
9.0
5
8.6
381
9.0
5
8.8
461
9.3
5
8.9
491
9.3
5
8.6
439
Administrative
9.3
5
8.7
464
9.3
5
8.5
430
9.7
5
8.3
414
Categories
Categories
Shared Categories
Pipeline CRM and Salesforce Sales Cloud are categorized as CRM, Sales Performance Management, Sales Analytics, and Sales Platforms
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.7%
Marketing and Advertising
8.4%
Information Technology and Services
7.4%
Computer Software
4.5%
Internet
3.7%
Other
66.3%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Pipeline CRM
Most Helpful Favorable Review
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Most Helpful Critical Review
Snehal H.
Verified User in Architecture & Planning
Nothing as of now but there is scope for improvement
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Snehal H.
Verified User in Architecture & Planning
Nothing as of now but there is scope for improvement
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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