Compare PeerSpot (formerly IT Central Station) and TrustRadius 
- Reviewers mention that TrustRadius has a lower star rating of 3.6 compared to PeerSpot's impressive 4.9, indicating a significant difference in overall user satisfaction.
- Users report that TrustRadius primarily serves small businesses (42.1% of reviews), while PeerSpot is favored by mid-market companies (90.9% of reviews), suggesting that PeerSpot may offer features more tailored to larger organizations.
- G2 users highlight that TrustRadius struggles with quality of support, scoring only 6.2, whereas PeerSpot excels with a perfect score of 10.0, indicating a stark contrast in customer service experiences.
- Users on G2 say that TrustRadius has a lower ease of use rating (7.8) compared to PeerSpot's 9.8, which suggests that PeerSpot may provide a more intuitive user experience.
- Reviewers mention that TrustRadius lacks in product direction with a score of 6.1, while PeerSpot shines with a perfect score of 10.0, indicating that PeerSpot is perceived as having a clearer and more positive roadmap for future development.
- Users report that TrustRadius has a total of 38 reviews, which is significantly higher than PeerSpot's 11 reviews, suggesting that TrustRadius may have a more extensive user base, but the quality and satisfaction reflected in PeerSpot's reviews are notably higher.
Similar to G2, I think they have a good interface for users to navigate different products and read reviews. I wish some software had more reviews or info but that's the drawback with any platform like this
Information Accuracy: As with any user-generated content platform, there may be potential concerns about the accuracy or reliability of information on IT Central Station. Users should exercise caution and cross-verify information from multiple sources...
Ability to share reviews is really cool and helpful. Can created more avenues of the same
But they had broken my trust. I wrote one review and get rewarded for the same. So I got another to write a review and get rewarded for the same. But then they published my review and told me it was an error when we first send you the reward. Now we cannot...
Similar to G2, I think they have a good interface for users to navigate different products and read reviews. I wish some software had more reviews or info but that's the drawback with any platform like this
Ability to share reviews is really cool and helpful. Can created more avenues of the same
Information Accuracy: As with any user-generated content platform, there may be potential concerns about the accuracy or reliability of information on IT Central Station. Users should exercise caution and cross-verify information from multiple sources...
But they had broken my trust. I wrote one review and get rewarded for the same. So I got another to write a review and get rewarded for the same. But then they published my review and told me it was an error when we first send you the reward. Now we cannot...
