# Oracle CRM On Demand vs Pivotal CRM Comparison | | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Star Rating** | 3.8 out of 5 | 3.5 out of 5 | | **Total Reviews** | 112 | 62 | | **Largest Market Segment** | Enterprise (45.4% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Oracle CRM On Demand Pros: - Ease of Use (2 reviews) - Easy Integration (2 reviews) Cons: - Limited Customization (2 reviews) - Not Intuitive (2 reviews) ### Pivotal CRM Pros: - Customer Management (1 reviews) - Ease of Use (1 reviews) Cons: - Expertise Required (1 reviews) - Integration Issues (1 reviews) --- ## Ratings Comparison | Rating | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Meets Requirements** | 7.9 (83 reviews) | 8.0 (44 reviews) | | **Ease of Use** | 7.4 (82 reviews) | 7.4 (44 reviews) | | **Ease of Setup** | 7.2 (43 reviews) | 8.0 (16 reviews) | | **Ease of Admin** | 6.7 (32 reviews) | 8.4 (15 reviews) | | **Quality of Support** | 7.3 (76 reviews) | 7.9 (38 reviews) | | **Has the product been a good partner in doing business?** | 6.7 (29 reviews) | 8.7 (14 reviews) | | **Product Direction (% positive)** | 5.2 (78 reviews) | 5.9 (43 reviews) | --- ## Pricing ### Oracle CRM On Demand #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Pivotal CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Oracle CRM On Demand** | 7.8/10 | 77 | | **Pivotal CRM** | 8.4/10 | 38 | #### Sales Force Automation | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Contact & Account Management** | 7.8 (54 reviews) ✓ Verified | 8.2 (29 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.8 (40 reviews) ✓ Verified | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 7.7 (49 reviews) ✓ Verified | 7.6 (26 reviews) ✓ Verified | | **Task / Activity Management** | 7.5 (56 reviews) ✓ Verified | 8.0 (32 reviews) ✓ Verified | | **Territory & Quota Management** | 7.1 (38 reviews) ✓ Verified | 8.4 (19 reviews) ✓ Verified | | **Desktop Integration** | 6.8 (43 reviews) ✓ Verified | 8.0 (28 reviews) ✓ Verified | | **Product & Price List Management** | 7.5 (41 reviews) ✓ Verified | 8.2 (19 reviews) ✓ Verified | | **Quote & Order Management** | 7.1 (36 reviews) ✓ Verified | 8.2 (18 reviews) ✓ Verified | | **Customer Contract Management** | 7.9 (39 reviews) ✓ Verified | 8.3 (23 reviews) ✓ Verified | #### Marketing Automation | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Email Marketing** | 7.5 (42 reviews) ✓ Verified | 8.3 (22 reviews) ✓ Verified | | **Campaign Management** | 7.5 (40 reviews) ✓ Verified | Feature Not Available | | **Lead Management** | 7.6 (47 reviews) ✓ Verified | 8.4 (23 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.4 (38 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Case Management** | 7.8 (40 reviews) ✓ Verified | 7.6 (19 reviews) ✓ Verified | | **Customer Support Portal** | 8.1 (41 reviews) ✓ Verified | 7.9 (18 reviews) ✓ Verified | | **Knowledge Base** | 8.0 (41 reviews) ✓ Verified | 8.5 (20 reviews) ✓ Verified | | **Call Center Features** | 7.7 (33 reviews) ✓ Verified | 8.2 (19 reviews) ✓ Verified | | **Support Analytics** | 7.7 (41 reviews) ✓ Verified | 8.8 (18 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Reporting** | 8.0 (42 reviews) ✓ Verified | 8.0 (28 reviews) ✓ Verified | | **Dashboards** | 8.1 (43 reviews) ✓ Verified | 8.4 (27 reviews) ✓ Verified | | **Forecasting** | 7.6 (40 reviews) ✓ Verified | 8.1 (20 reviews) ✓ Verified | #### Mobile & Social | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Mobile User Support** | 7.4 (32 reviews) ✓ Verified | 7.3 (16 reviews) ✓ Verified | #### Platform | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Customization** | 7.7 (26 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | | **Workflow Capability** | 7.6 (30 reviews) ✓ Verified | 8.3 (7 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.8 (25 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | | **Internationalization** | 8.3 (18 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.0 (26 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.7 (26 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | | **Performance and Reliability** | 8.4 (25 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | | **Output Document Generation** | 7.6 (22 reviews) ✓ Verified | 8.6 (7 reviews) ✓ Verified | #### Integration | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Data Import & Export Tools** | 7.9 (27 reviews) ✓ Verified | 9.3 (9 reviews) ✓ Verified | | **Integration APIs** | 7.8 (21 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.3 (24 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | #### Generative AI | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **AI Text Generation** | 8.8 (7 reviews) | Not enough data | #### Agentic AI - CRM | Feature | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Oracle CRM On Demand | Pivotal CRM | |---|---|---| | **Small-Business** | 18.6% | 13.0% | | **Mid-Market** | 36.1% | 50.0% | | **Enterprise** | 45.4% | 37.0% | ### By Industry #### Oracle CRM On Demand - **Information Technology and Services:** 15.3% - **Computer Software:** 11.2% - **Computer & Network Security:** 4.1% - **Financial Services:** 3.1% - **Higher Education:** 3.1% - **Consulting:** 3.1% - **Real Estate:** 2.0% - **Hospitality:** 2.0% - **Human Resources:** 2.0% - **Electrical/Electronic Manufacturing:** 2.0% - **Other:** 52.0% #### Pivotal CRM - **Computer Software:** 13.0% - **Financial Services:** 7.4% - **Real Estate:** 7.4% - **Consumer Services:** 5.6% - **Food & Beverages:** 3.7% - **Electrical/Electronic Manufacturing:** 3.7% - **Hospital & Health Care:** 3.7% - **Insurance:** 3.7% - **Construction:** 3.7% - **Medical Devices:** 3.7% - **Other:** 44.4% --- ## Alternatives ### Alternatives to Oracle CRM On Demand - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13872 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (671 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) ### Alternatives to Pivotal CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13872 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (507 reviews) --- ## Top Discussions ### Oracle CRM On Demand No discussions available for this product. ### Pivotal CRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-crm-on-demand-vs-pivotal-crm)