# OhMD, Spruce Health, SimplePractice vs Epic Comparison | | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 4.1 out of 5 | 4.2 out of 5 | | **Total Reviews** | 170 | 338 | 127 | 937 | | **Largest Market Segment** | Small-Business (53.8% of reviews) | Small-Business (99.1% of reviews) | Small-Business (98.4% of reviews) | Enterprise (77.2% of reviews) | | **Entry Level Price** | Starting at $300.00 Per Month | $24.00 1 User Per Month | Starting at $29.00 Per Month | No pricing available | --- ## Top Pros & Cons ### OhMD Pros: - Communication (20 reviews) - Patient Communication (18 reviews) Cons: - Messaging Issues (8 reviews) - Limited Features (6 reviews) ### Spruce Health Pros: - Ease of Use (16 reviews) - Customer Support (11 reviews) Cons: - Limited Features (8 reviews) - Missing Features (6 reviews) ### SimplePractice Pros: - Ease of Use (5 reviews) - Automation (3 reviews) Cons: - Limited Features (3 reviews) - Inadequate Reporting (2 reviews) ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) --- ## Ratings Comparison | Rating | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Meets Requirements** | 9.5 (138 reviews) | 9.1 (261 reviews) | 8.5 (105 reviews) | 8.8 (772 reviews) | | **Ease of Use** | 9.5 (139 reviews) | 9.0 (267 reviews) | 8.9 (106 reviews) | 8.1 (783 reviews) | | **Ease of Setup** | 9.6 (64 reviews) | 8.9 (128 reviews) | 8.5 (34 reviews) | 7.2 (99 reviews) | | **Ease of Admin** | 9.2 (53 reviews) | 9.1 (97 reviews) | 8.1 (29 reviews) | 7.7 (92 reviews) | | **Quality of Support** | 9.8 (125 reviews) | 8.9 (250 reviews) | 8.1 (94 reviews) | 8.2 (736 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (52 reviews) | 9.1 (94 reviews) | 7.8 (31 reviews) | 8.4 (90 reviews) | | **Product Direction (% positive)** | 9.5 (130 reviews) | 8.8 (232 reviews) | 8.0 (103 reviews) | 9.0 (763 reviews) | --- ## Pricing ### OhMD #### Entry-Level Pricing Plan: Communicate Price: Starting at $300.00 Per Month Description: Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless. Key Features: - Two-way SMS & Secure Texting - Text-enabled Landline - Unified Inbox for All Communications [Browse all 2 editions](https://www.g2.com/products/ohmd/pricing) #### Free Trial No ### Spruce Health #### Entry-Level Pricing Plan: Basic Plan Price: $24.00 1 User Per Month Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. Key Features: - Simple and Robust HIPAA Compliance - Business Associate Agreement (BAA) - Advanced Medical Phone System [Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing) #### Free Trial Yes ### SimplePractice #### Entry-Level Pricing Plan: Starter Price: Starting at $29.00 Per Month Description: Begin with the basics for your private practice. Key Features: - Unlimited clients - Secure client portal - Fully paperless intakes [Browse all 3 editions](https://www.g2.com/products/simplepractice/pricing) #### Free Trial Yes ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Mental Health | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | 8.5/10 | 82 | | **Epic** | N/A | N/A | #### Administrative | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Workflow Management** | Not enough data | Not enough data | 8.7 (70 reviews) | Not enough data | | **Billing** | Not enough data | Not enough data | 8.5 (71 reviews) | Not enough data | | **Security and Authorization** | Not enough data | Not enough data | 9.0 (69 reviews) | Not enough data | | **Practice Management** | Not enough data | Not enough data | 8.9 (76 reviews) | Not enough data | | **Compliance** | Not enough data | Not enough data | 9.3 (74 reviews) | Not enough data | | **Insurance Management** | Not enough data | Not enough data | 7.9 (56 reviews) | Not enough data | | **Appointment Scheduler** | Not enough data | Not enough data | 8.9 (74 reviews) | Not enough data | | **Patient Portal** | Not enough data | Not enough data | 8.5 (73 reviews) | Not enough data | | **HIPAA Compliance** | Not enough data | Not enough data | 9.3 (75 reviews) | Not enough data | #### Clinical | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Patient Records** | Not enough data | Not enough data | 8.9 (76 reviews) | Not enough data | | **Specialty EHR Templates** | Not enough data | Not enough data | 8.5 (73 reviews) | Not enough data | | **Interoperability** | Not enough data | Not enough data | 7.6 (57 reviews) | Not enough data | | **Documentation** | Not enough data | Not enough data | 8.8 (77 reviews) | Not enough data | | **E-Prescription** | Not enough data | Not enough data | 5.6 (31 reviews) | Not enough data | ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **OhMD** | 9.3/10 | 61 | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | N/A | N/A | #### Information Flow | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Patient Case Management** | 9.7 (53 reviews) | Not enough data | Not enough data | Not enough data | | **Referrals Management** | 9.1 (46 reviews) | Not enough data | Not enough data | Not enough data | | **Records Management** | 9.2 (44 reviews) | Not enough data | Not enough data | Not enough data | #### Patient Experience | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Dashboards & Reporting** | 8.8 (41 reviews) | Not enough data | Not enough data | Not enough data | | **Team Management** | 9.1 (49 reviews) | Not enough data | Not enough data | Not enough data | | **Secure Communications** | 9.8 (53 reviews) | Not enough data | Not enough data | Not enough data | | **Patient Experience Management** | 9.7 (50 reviews) | Not enough data | Not enough data | Not enough data | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **OhMD** | 9.8/10 | 107 | | **Spruce Health** | 9.0/10 | 76 | | **SimplePractice** | 9.0/10 | 48 | | **Epic** | N/A | N/A | #### Platform | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **User Authorization - HIPAA Compliant Messaging** | 9.7 (102 reviews) | 9.2 (71 reviews) | 9.4 (42 reviews) | Not enough data | | **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (104 reviews) | 8.9 (72 reviews) | 8.7 (34 reviews) | Not enough data | | **Compliant Emailing - HIPAA Compliant Messaging** | Feature Not Available | Feature Not Available | 8.7 (40 reviews) | Not enough data | | **Clinical Communication - HIPAA Compliance** | 9.8 (98 reviews) | 9.0 (70 reviews) | 9.0 (42 reviews) | Not enough data | | **HIPAA Compliance - HIPAA Compliant Messaging** | 9.8 (102 reviews) | 9.3 (71 reviews) | 9.5 (46 reviews) | Not enough data | | **Operating Systems - HIPAA Compliant Messaging** | 9.7 (97 reviews) | 9.1 (67 reviews) | 9.3 (43 reviews) | Not enough data | | **Message Lifespan - HIPAA Compliant Messaging** | Feature Not Available | Feature Not Available | 8.8 (35 reviews) | Not enough data | | **Workflow Enhancement - HIPAA Compliant Messaging** | 9.7 (93 reviews) | 8.6 (69 reviews) | 8.8 (40 reviews) | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | 7.7/10 | 34 | | **Epic** | 9.0/10 | 145 | #### Clinical Workflow Management | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Multiple Medical Provider Access** | Not enough data | Not enough data | 7.4 (24 reviews) | 9.1 (115 reviews) | | **Ancillary Care Provider Access** | Not enough data | Not enough data | 5.8 (20 reviews) | 8.9 (104 reviews) | | **Meaningful Use Reporting** | Not enough data | Not enough data | 7.4 (27 reviews) | 8.9 (106 reviews) | | **Clinical Documentation** | Not enough data | Not enough data | 9.0 (34 reviews) | 9.0 (124 reviews) | #### Patient Health Information Management | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **ePHI Storage** | Not enough data | Not enough data | 8.6 (31 reviews) | 9.1 (107 reviews) | | **Interoperability** | Not enough data | Not enough data | 7.1 (28 reviews) | 8.9 (102 reviews) | | **Patient Workflow Management** | Not enough data | Not enough data | 8.4 (30 reviews) | 8.9 (121 reviews) | #### Agentic AI - EHR | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | N/A | N/A | #### Patient Convenience | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Tablets and Kiosks** | Not enough data | Not enough data | Not enough data | Not enough data | | **Payment Collection** | Not enough data | Not enough data | Not enough data | Not enough data | | **Form Workflow** | Not enough data | Not enough data | Not enough data | Not enough data | | **Patient Check-in** | Not enough data | Not enough data | Not enough data | Not enough data | | **Mobile Patient Intake** | Not enough data | Not enough data | Not enough data | Not enough data | #### Administration | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Patient Data Transfer** | Not enough data | Not enough data | Not enough data | Not enough data | | **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Insurance Credentialing** | Not enough data | Not enough data | Not enough data | Not enough data | | **ID Verification** | Not enough data | Not enough data | Not enough data | Not enough data | | **Appointment Scheduler Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **E-Signature** | Not enough data | Not enough data | Not enough data | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **OhMD** | 9.1/10 | 90 | | **Spruce Health** | 7.4/10 | 39 | | **SimplePractice** | 7.9/10 | 36 | | **Epic** | N/A | N/A | #### Patient-Centered Functions | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Online Presence Management** | 9.3 (61 reviews) | 6.6 (34 reviews) | 8.1 (15 reviews) | Not enough data | | **Patient Feedback Management** | 9.3 (60 reviews) | 7.0 (34 reviews) | 6.4 (15 reviews) | Not enough data | | **Patient Portal** | 9.3 (57 reviews) | Feature Not Available | 8.6 (15 reviews) ✓ Verified | Not enough data | | **Patient Communications** | 9.9 (85 reviews) | 9.5 (38 reviews) | 8.1 (14 reviews) ✓ Verified | Not enough data | | **Integration with Wearables** | 8.8 (51 reviews) | Feature Not Available | 5.5 (11 reviews) | Not enough data | #### Operations | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Workflow Management** | 9.6 (73 reviews) | 8.8 (37 reviews) | 8.7 (31 reviews) ✓ Verified | Not enough data | | **Interoperability** | 9.4 (56 reviews) | 8.2 (35 reviews) | 8.2 (26 reviews) ✓ Verified | Not enough data | | **Digital Intake Forms** | 9.2 (65 reviews) | Feature Not Available | 9.6 (21 reviews) ✓ Verified | Not enough data | | **Engagement Measuring** | 9.1 (60 reviews) | Feature Not Available | Feature Not Available | Not enough data | | **Patient Satisfaction Management** | 9.3 (60 reviews) | 8.1 (33 reviews) | 7.8 (13 reviews) | Not enough data | | **EHR Integration** | 9.2 (64 reviews) | 5.3 (32 reviews) | 8.3 (13 reviews) ✓ Verified | Not enough data | | **IPC Systems Integration** | 9.1 (47 reviews) | 5.7 (27 reviews) | Feature Not Available | Not enough data | #### Generative AI | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **AI Text Summarization** | 7.1 (16 reviews) | 7.6 (21 reviews) | 7.2 (9 reviews) | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | 8.5/10 | 13 | | **Epic** | 8.8/10 | 25 | #### Operations Management | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Administrative Processes** | Not enough data | Not enough data | 8.8 (11 reviews) | 8.6 (18 reviews) | | **Back Office Processes** | Not enough data | Not enough data | 7.9 (12 reviews) | 8.6 (19 reviews) | | **Workflow Coordination** | Not enough data | Not enough data | 8.6 (11 reviews) | 8.8 (23 reviews) | | **Practice Specialty Support** | Not enough data | Not enough data | 7.6 (12 reviews) | 8.1 (20 reviews) | #### Added Efficiencies | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Integration with EHRs** | Not enough data | Not enough data | 8.8 (10 reviews) | 8.8 (21 reviews) | | **Compliance** | Not enough data | Not enough data | 9.4 (12 reviews) | 9.4 (23 reviews) | | **Integration with Billing Software** | Not enough data | Not enough data | 8.3 (11 reviews) | 9.2 (18 reviews) | | **Patient Information Management** | Not enough data | Not enough data | 8.9 (12 reviews) | 9.0 (23 reviews) | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **OhMD** | 9.7/10 | 40 | | **Spruce Health** | 8.2/10 | 173 | | **SimplePractice** | 8.0/10 | 29 | | **Epic** | N/A | N/A | #### Technology | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Telecommunications** | 9.7 (36 reviews) | 9.2 (149 reviews) | 7.8 (23 reviews) | Not enough data | | **Low Bandwidth Support** | 9.8 (29 reviews) | 8.1 (100 reviews) | 6.1 (25 reviews) | Not enough data | | **EHR Integration** | 9.5 (29 reviews) | 6.1 (62 reviews) | 8.1 (22 reviews) | Not enough data | #### Administration | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Practice Branding** | 9.7 (31 reviews) | 7.9 (82 reviews) | 7.2 (23 reviews) | Not enough data | | **Practice Specific** | 9.9 (31 reviews) | 8.3 (110 reviews) | 7.9 (26 reviews) | Not enough data | | **Charting And Documentation** | 8.9 (9 reviews) | 6.6 (72 reviews) | 9.0 (26 reviews) | Not enough data | #### Compliance | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **HIPAA Compliance** | 10.0 (37 reviews) | 9.6 (166 reviews) | 9.0 (27 reviews) | Not enough data | | **State Regulation Compliance** | 10.0 (35 reviews) | 9.6 (141 reviews) | 8.6 (27 reviews) | Not enough data | ### Nutritionist | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | N/A | N/A | #### Administrative | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Workflow Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Billing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Security and Authorization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Practice Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Insurance Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Appointment Scheduler** | Not enough data | Not enough data | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | Not enough data | Not enough data | | **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | 8.0/10 | 13 | #### Decision Analysis | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Discussion Archive** | Not enough data | Not enough data | Not enough data | 8.6 (12 reviews) | | **Roadmapping** | Not enough data | Not enough data | Not enough data | 7.7 (11 reviews) | | **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 7.3 (10 reviews) | | **Decision Tracking** | Not enough data | Not enough data | Not enough data | 8.0 (11 reviews) | #### Integration | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Data** | Not enough data | Not enough data | Not enough data | 8.5 (11 reviews) | | **Applications** | Not enough data | Not enough data | Not enough data | 8.2 (11 reviews) | #### Management | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Catalog** | Not enough data | Not enough data | Not enough data | 8.3 (11 reviews) | | **Collaboration** | Not enough data | Not enough data | Not enough data | 8.2 (11 reviews) | #### Analytics | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Impact analysis** | Not enough data | Not enough data | Not enough data | 7.8 (10 reviews) | | **Simulation** | Not enough data | Not enough data | Not enough data | 7.5 (10 reviews) | | **Risk Factors** | Not enough data | Not enough data | Not enough data | 8.0 (9 reviews) | #### Agentic AI - Clinical Decision Support | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | ### Medical Spa | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | N/A | N/A | #### Business Management | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Inventory Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Merchant Services** | Not enough data | Not enough data | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | Not enough data | Not enough data | #### Marketing | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Client Communications** | Not enough data | Not enough data | Not enough data | Not enough data | | **Loyalty Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | Not enough data | Not enough data | #### Practice Management | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Patient Records** | Not enough data | Not enough data | Not enough data | Not enough data | | **Photo Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **E-Prescribing and Lab Orders** | Not enough data | Not enough data | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | Not enough data | Not enough data | | **Insurance Billing** | Not enough data | Not enough data | Not enough data | Not enough data | #### Platform Tools | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | | **Healthtech Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **OhMD** | N/A | N/A | | **Spruce Health** | N/A | N/A | | **SimplePractice** | N/A | N/A | | **Epic** | N/A | N/A | #### Patient Communication & Engagement | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to OhMD (6):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) **Unique to Spruce Health (4):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Medical Spa Software](https://www.g2.com/categories/medical-spa) **Unique to SimplePractice (7):** [Nutritionist Software](https://www.g2.com/categories/nutritionist), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Mental Health Software](https://www.g2.com/categories/mental-health), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [EHR Software](https://www.g2.com/categories/ehr) **Unique to Epic (5):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | OhMD | Spruce Health | SimplePractice | Epic | |---|---|---|---|---| | **Small-Business** | 53.8% | 99.1% | 98.4% | 6.4% | | **Mid-Market** | 45.0% | 0.9% | 1.6% | 16.4% | | **Enterprise** | 1.2% | 0% | 0% | 77.2% | ### By Industry #### OhMD - **Medical Practice:** 39.1% - **Hospital & Health Care:** 32.0% - **Health, Wellness and Fitness:** 8.9% - **Mental Health Care:** 6.5% - **Individual & Family Services:** 5.3% - **Medical Devices:** 1.8% - **Non-Profit Organization Management:** 1.2% - **Civic & Social Organization:** 1.2% - **Alternative Medicine:** 1.2% - **Consulting:** 0.6% - **Other:** 2.4% #### Spruce Health - **Mental Health Care:** 62.5% - **Health, Wellness and Fitness:** 12.0% - **Medical Practice:** 11.1% - **Hospital & Health Care:** 10.5% - **Individual & Family Services:** 1.5% - **Alternative Medicine:** 1.2% - **Civic & Social Organization:** 0.6% - **Professional Training & Coaching:** 0.3% - **Consumer Services:** 0.3% #### SimplePractice - **Mental Health Care:** 79.7% - **Health, Wellness and Fitness:** 8.9% - **Hospital & Health Care:** 4.9% - **Sports:** 1.6% - **Individual & Family Services:** 1.6% - **Higher Education:** 1.6% - **Medical Practice:** 0.8% - **Education Management:** 0.8% #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% --- ## Alternatives ### Alternatives to OhMD - [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews) - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews) - [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (378 reviews) ### Alternatives to Spruce Health - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) ### Alternatives to SimplePractice - [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews) - [Healthie](https://www.g2.com/products/healthie/reviews) — 3.9/5 stars (21 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (281 reviews) - [CarePaths EHR and Measurement Based Care](https://www.g2.com/products/carepaths-ehr-and-measurement-based-care/reviews) — 3.9/5 stars (44 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews) ### Alternatives to Epic - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) --- ## Top Discussions ### OhMD No discussions available for this product. ### Spruce Health - Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc." - Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers" - Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)* > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..." - Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..." - Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..." ### SimplePractice - Title: [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) — 1 comment > **Top comment:** "Its Nutritionist Software, often used for maintaining the databases on healthy nutritive foods as well as generating the patient /client reports with..." - Title: [What is simple practice?](https://www.g2.com/discussions/what-is-simple-practice) — 1 comment > **Top comment:** "An EHR system that integrates administrative duties for mental health practices." ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ohmd-vs-spruce-health-vs-simplepractice-vs-epic)