# OhMD, Spruce Health vs Klara Comparison

| | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 170 | 339 | 112 | 
| **Largest Market Segment** | Small-Business (53.8% of reviews) | Small-Business (99.1% of reviews) | Small-Business (75.7% of reviews) | 
| **Entry Level Price** | Starting at $300.00 Per Month | $24.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### OhMD

Pros:
- Communication (23 reviews)
- Patient Communication (20 reviews)

Cons:
- Messaging Issues (8 reviews)
- Limited Features (6 reviews)

### Spruce Health

Pros:
- Ease of Use (21 reviews)
- Efficiency (13 reviews)

Cons:
- Limited Features (8 reviews)
- Messaging Issues (7 reviews)

### Klara

Pros:
- Communication (24 reviews)
- Ease of Use (21 reviews)

Cons:
- Limited Features (6 reviews)
- Communication Issues (5 reviews)

---
## Ratings Comparison
| Rating | OhMD | Spruce Health | Klara | 
|---|---|---|---|
  | **Meets Requirements** | 9.5 (138 reviews) | 9.1 (262 reviews) | 9.2 (85 reviews) | 
  | **Ease of Use** | 9.5 (139 reviews) | 9.0 (268 reviews) | 9.2 (87 reviews) | 
  | **Ease of Setup** | 9.6 (64 reviews) | 8.9 (129 reviews) | 9.3 (58 reviews) | 
  | **Ease of Admin** | 9.2 (53 reviews) | 9.1 (97 reviews) | 9.5 (34 reviews) | 
  | **Quality of Support** | 9.8 (125 reviews) | 8.9 (251 reviews) | 9.0 (79 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (52 reviews) | 9.1 (94 reviews) | 9.0 (33 reviews) | 
  | **Product Direction (% positive)** | 9.5 (130 reviews) | 8.8 (233 reviews) | 9.0 (83 reviews) | 

---
## Pricing

### OhMD

#### Entry-Level Pricing

Plan: Communicate

Price: Starting at $300.00 Per Month

Description: Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless.

Key Features:
- Two-way SMS & Secure Texting
- Text-enabled Landline
- Unified Inbox for All Communications

[Browse all 2 editions](https://www.g2.com/products/ohmd/pricing)

#### Free Trial

No

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

### Klara

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.3/10 | 61 |
| **Spruce Health** | N/A | N/A |
| **Klara** | N/A | N/A |

#### Information Flow

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Patient Case Management** | 9.7 (53 reviews) | Not enough data | Not enough data | 
| **Referrals Management** | 9.1 (46 reviews) | Not enough data | Not enough data | 
| **Records Management** | 9.2 (44 reviews) | Not enough data | Not enough data | 

#### Patient Experience

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Dashboards & Reporting** | 8.8 (41 reviews) | Not enough data | Not enough data | 
| **Team Management** | 9.1 (49 reviews) | Not enough data | Not enough data | 
| **Secure Communications** | 9.8 (53 reviews) | Not enough data | Not enough data | 
| **Patient Experience Management** | 9.7 (50 reviews) | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.8/10 | 107 |
| **Spruce Health** | 9.0/10 | 77 |
| **Klara** | 9.4/10 | 59 |

#### Platform

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.7 (102 reviews) | 9.2 (71 reviews) | 9.4 (55 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (104 reviews) | 8.9 (73 reviews) | 9.5 (55 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.8 (98 reviews) | 9.0 (71 reviews) | 9.3 (54 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.8 (102 reviews) | 9.3 (71 reviews) | 9.5 (55 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.7 (97 reviews) | 9.1 (67 reviews) | 9.4 (52 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Feature Not Available | Feature Not Available | 9.4 (52 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.7 (93 reviews) | 8.6 (69 reviews) | 9.3 (55 reviews) | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **Klara** | 9.2/10 | 25 |

#### Patient Convenience 

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Tablets and Kiosks** | Not enough data | Not enough data | 9.3 (25 reviews) | 
| **Payment Collection** | Not enough data | Not enough data | 9.1 (24 reviews) | 
| **Form Workflow** | Not enough data | Not enough data | 9.6 (23 reviews) | 
| **Patient Check-in** | Not enough data | Not enough data | 9.6 (23 reviews) | 
| **Mobile Patient Intake** | Not enough data | Not enough data | 9.7 (23 reviews) | 

#### Administration 

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Patient Data Transfer** | Not enough data | Not enough data | 9.3 (23 reviews) | 
| **HIPAA Compliance** | Not enough data | Not enough data | 9.4 (24 reviews) | 
| **Insurance Credentialing** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **ID Verification** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **Appointment Scheduler Integration** | Not enough data | Not enough data | 8.7 (22 reviews) | 
| **E-Signature** | Not enough data | Not enough data | 9.0 (22 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.1/10 | 90 |
| **Spruce Health** | 7.4/10 | 39 |
| **Klara** | 8.9/10 | 75 |

#### Patient-Centered Functions

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Online Presence Management** | 9.3 (61 reviews) | 6.6 (34 reviews) | 9.1 (63 reviews) | 
| **Patient Feedback Management** | 9.3 (60 reviews) | 7.0 (34 reviews) | 9.1 (62 reviews) | 
| **Patient Portal** | 9.3 (57 reviews) | Feature Not Available | 8.1 (19 reviews) | 
| **Patient Communications** | 9.9 (85 reviews) | 9.5 (38 reviews) | 9.3 (58 reviews) | 
| **Integration with Wearables** | 8.8 (51 reviews) | Feature Not Available | Feature Not Available | 

#### Operations

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Workflow Management** | 9.6 (73 reviews) | 8.8 (37 reviews) | 9.2 (70 reviews) | 
| **Interoperability** | 9.4 (56 reviews) | 8.2 (35 reviews) | 9.0 (65 reviews) | 
| **Digital Intake Forms** | 9.2 (65 reviews) | Feature Not Available | 8.9 (66 reviews) | 
| **Engagement Measuring** | 9.1 (60 reviews) | Feature Not Available | 9.2 (64 reviews) | 
| **Patient Satisfaction Management** | 9.3 (60 reviews) | 8.1 (33 reviews) | 9.0 (56 reviews) | 
| **EHR Integration** | 9.2 (64 reviews) | 5.3 (32 reviews) | 8.9 (52 reviews) | 
| **IPC Systems Integration** | 9.1 (47 reviews) | 5.7 (27 reviews) | Feature Not Available | 

#### Generative AI

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **AI Text Summarization** | 7.1 (16 reviews) | 7.6 (21 reviews) | 8.6 (16 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.7/10 | 40 |
| **Spruce Health** | 8.2/10 | 174 |
| **Klara** | 9.4/10 | 22 |

#### Technology

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Telecommunications** | 9.7 (36 reviews) | 9.2 (150 reviews) | 9.5 (22 reviews) | 
| **Low Bandwidth Support** | 9.8 (29 reviews) | 8.1 (100 reviews) | 9.8 (20 reviews) | 
| **EHR Integration** | 9.5 (29 reviews) | 6.1 (63 reviews) | 8.9 (20 reviews) | 

#### Administration

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Practice Branding** | 9.7 (31 reviews) | 7.9 (82 reviews) | 8.9 (20 reviews) | 
| **Practice Specific** | 9.9 (31 reviews) | 8.3 (110 reviews) | Feature Not Available | 
| **Charting And Documentation** | 8.9 (9 reviews) | 6.6 (72 reviews) | Feature Not Available | 

#### Compliance

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **HIPAA Compliance** | 10.0 (37 reviews) | 9.6 (167 reviews) | 9.6 (22 reviews) | 
| **State Regulation Compliance** | 10.0 (35 reviews) | 9.6 (141 reviews) | 9.7 (19 reviews) | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **Klara** | N/A | N/A |

#### Business Management

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | 

#### Marketing

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Client Communications** | Not enough data | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | Not enough data | 

#### Practice Management

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | Not enough data | 

#### Platform Tools

| Feature | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine)

**Unique to OhMD (3):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)

**Unique to Spruce Health (1):** [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to Klara (2):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | OhMD | Spruce Health | Klara | 
|---|---|---|---|
| **Small-Business** | 53.8% | 99.1% | 75.7% | 
| **Mid-Market** | 45.0% | 0.9% | 20.4% | 
| **Enterprise** | 1.2% | 0% | 3.9% | 

### By Industry

#### OhMD

- **Medical Practice:** 39.1%
- **Hospital & Health Care:** 32.0%
- **Health, Wellness and Fitness:** 8.9%
- **Mental Health Care:** 6.5%
- **Individual & Family Services:** 5.3%
- **Medical Devices:** 1.8%
- **Non-Profit Organization Management:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Alternative Medicine:** 1.2%
- **Consulting:** 0.6%
- **Other:** 2.4%

#### Spruce Health

- **Mental Health Care:** 62.6%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.1%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Consumer Services:** 0.3%

#### Klara

- **Medical Practice:** 43.7%
- **Hospital & Health Care:** 35.0%
- **Health, Wellness and Fitness:** 7.8%
- **Mental Health Care:** 2.9%
- **Alternative Medicine:** 2.9%
- **Plastics:** 1.9%
- **Media Production:** 1.0%
- **Insurance:** 1.0%
- **Human Resources:** 1.0%
- **Cosmetics:** 1.0%
- **Other:** 1.9%

---
## Alternatives

### Alternatives to OhMD

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (575 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (413 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (381 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (575 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (413 reviews)

### Alternatives to Klara

- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (89 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (575 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)

---
## Top Discussions

### OhMD

No discussions available for this product.

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

### Klara

- Title: [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) — 1 comment
  > **Top comment:** "I used them for communicating with my patients and sending customizable intake forms (via jotforms).  Evidently they also do much more.  They are also wicked..."
- Title: [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) — 1 comment
  > **Top comment:** "Too much for a solo practice.  There are less expensive options that do the same thing. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ohmd-vs-spruce-health-vs-klara)