# Amex GBT Neo vs Perk (formerly TravelPerk) Comparison --- ## AI Generated Summary - **G2 reviewers report** that Perk (formerly TravelPerk) excels in user experience, with an intuitive interface that simplifies booking and managing business travel. Users appreciate the seamless integration of flights, hotels, and travel policies, which significantly reduces administrative tasks. - **Users say** that Amex GBT Neo offers a unique advantage by allowing travel and expense management in one platform. This integration is highlighted by reviewers who mention the ability to automate accounts payable and receivable, saving valuable time. - **Reviewers mention** that Perk's customer support is highly responsive, with quick resolution of queries during the booking process. This level of support contributes to a smoother overall experience, as users feel their concerns are addressed promptly. - **According to verified reviews** , Amex GBT Neo has a solid interface for planning trips, with users noting its capability for door-to-door travel planning. However, some users feel it may not fully meet their specific workflow needs, indicating potential configuration challenges. - **G2 reviewers highlight** that Perk's ease of use extends to both its website and mobile app, making it convenient for users to navigate and manage bookings. The recent feedback emphasizes the simplicity of creating, amending, and canceling bookings, which is a significant plus for busy professionals. - **Users report** that while Amex GBT Neo has strengths in travel management, it has fewer recent reviews compared to Perk, which may suggest a need for improvement in user engagement and satisfaction. This is contrasted by Perk's robust review activity, indicating a more active user base and ongoing enhancements. | | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Star Rating** | 3.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 13 | 2,042 | | **Largest Market Segment** | Enterprise (61.5% of reviews) | Mid-Market (62.4% of reviews) | | **Entry Level Price** | No pricing available | Free 5 Bookings Per Month | --- ## Top Pros & Cons ### Amex GBT Neo **Not enough data** ### Perk (formerly TravelPerk) Pros: - Ease of Use (149 reviews) - Easy Booking (93 reviews) Cons: - Booking Issues (44 reviews) - Booking Confusion (36 reviews) --- ## Ratings Comparison | Rating | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Meets Requirements** | 7.6 (11 reviews) | 9.1 (1601 reviews) | | **Ease of Use** | 8.2 (11 reviews) | 9.3 (1619 reviews) | | **Ease of Setup** | 8.1 (6 reviews) | 9.3 (483 reviews) | | **Ease of Admin** | 6.4 (6 reviews) | 9.2 (264 reviews) | | **Quality of Support** | 8.3 (9 reviews) | 9.3 (1430 reviews) | | **Has the product been a good partner in doing business?** | 7.2 (6 reviews) | 9.2 (257 reviews) | | **Product Direction (% positive)** | 10.0 (11 reviews) | 8.9 (1511 reviews) | --- ## Pricing ### Amex GBT Neo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Perk (formerly TravelPerk) #### Entry-Level Pricing Plan: Starter Price: Free 5 Bookings Per Month Description: First 5 bookings free each month, then it's 5% per booking Key Features: - Book all your business travel and accommodation from one place - Access to our global inventory - Consolidated invoicing [Browse all 3 editions](https://www.g2.com/products/perk-formerly-travelperk/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | 9.5/10 | 1366 | #### Expense Reports | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Creating Expense Reports** | Not enough data | 9.7 (37 reviews) ✓ Verified | | **Bank / Credit Card Integration** | Not enough data | 9.6 (46 reviews) ✓ Verified | | **Digital Receipt Management** | Not enough data | 9.5 (45 reviews) ✓ Verified | | **Employee Reimbursement** | Not enough data | 9.5 (34 reviews) ✓ Verified | | **Currency Conversions** | Feature Not Available | 9.5 (39 reviews) ✓ Verified | | **Credit Card Integration** | Not enough data | 9.5 (43 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 9.4 (1239 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 9.0 (938 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 9.1 (975 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.2 (557 reviews) ✓ Verified | #### Client Invoicing | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Invoice Creation and Delivery** | Feature Not Available | 9.5 (34 reviews) | | **Electronic Payments** | Feature Not Available | 9.9 (28 reviews) | | **Project Accounting / Revenue Recognition** | Not enough data | 9.7 (29 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Receipt Capture** | Not enough data | 9.8 (31 reviews) ✓ Verified | | **Mileage Tracking** | Not enough data | 9.7 (24 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | Feature Not Available | 9.1 (47 reviews) | #### Platform | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Embedded AI / Machine Learning** | Feature Not Available | 9.0 (28 reviews) | | **Complex Approval Workflow** | Not enough data | 9.2 (34 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **PCI Regulation Compliant** | Not enough data | 9.6 (27 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Business Tool Integration** | Not enough data | 9.8 (30 reviews) ✓ Verified | | **Workflow** | Not enough data | 9.3 (42 reviews) ✓ Verified | | **Policy Compliance Management** | Not enough data | 9.7 (34 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 9.5 (39 reviews) ✓ Verified | #### Platform | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Reporting** | Not enough data | 9.5 (38 reviews) ✓ Verified | | **APIs / Integration** | Feature Not Available | 9.3 (27 reviews) ✓ Verified | | **Internationalization** | Not enough data | 9.6 (38 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 9.3 (43 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 9.1 (37 reviews) ✓ Verified | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Setup | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Data** | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | | **Alignment** | Not enough data | Not enough data | #### Performance | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **KPIs** | Not enough data | Not enough data | | **Benchmarks** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Savings** | Not enough data | Not enough data | #### Payment Cards | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **One-time Virtual** | Not enough data | Not enough data | | **Recurring Virtual** | Not enough data | Not enough data | | **Physical** | Not enough data | Not enough data | #### Reporting | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Real time** | Not enough data | Not enough data | | **Multiple Views** | Not enough data | Not enough data | | **Export** | Not enough data | Not enough data | | **Budgets** | Not enough data | Not enough data | #### Payments | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Vendor** | Not enough data | Not enough data | | **Recurring** | Not enough data | Not enough data | | **Employee Reimbursements** | Not enough data | Not enough data | | **ACH** | Not enough data | Not enough data | #### Fraud & Risk Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Notifications** | Not enough data | Not enough data | | **Unique Cards** | Not enough data | Not enough data | | **Controls** | Not enough data | Not enough data | #### Agentic AI - Spend Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | 8.8/10 | 8 | | **Perk (formerly TravelPerk)** | 8.7/10 | 1485 | #### Expense Reporting | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Expense Automation** | Not enough data | 9.2 (143 reviews) ✓ Verified | | **Integration** | Not enough data | 9.0 (144 reviews) ✓ Verified | | **Compliance** | Not enough data | 9.2 (182 reviews) ✓ Verified | | **Mobile Functionality** | Not enough data | 9.0 (186 reviews) ✓ Verified | #### Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 9.4 (1239 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 9.0 (938 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 9.1 (975 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.2 (557 reviews) ✓ Verified | #### Approval | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Rules** | Not enough data | 9.1 (228 reviews) ✓ Verified | | **Workflows** | Not enough data | 9.0 (205 reviews) ✓ Verified | | **Submit** | Not enough data | 9.3 (215 reviews) ✓ Verified | #### AI - Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Personalization** | Not enough data | 7.5 (16 reviews) | | **Predictive Analytics** | Not enough data | 8.1 (14 reviews) | | **Cost Savings** | Not enough data | 7.5 (19 reviews) | | **Efficiency** | Not enough data | 7.4 (21 reviews) | | **Real-Time Assistance** | Not enough data | 8.0 (35 reviews) | #### Agentic AI - Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.8 (11 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (10 reviews) | #### Employee Risk Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | 8.6 (15 reviews) | | **Traveler Tracking** | Not enough data | 9.4 (8 reviews) | | **Risk Alerts & Safety Notifications** | Not enough data | 9.3 (7 reviews) | #### Sustainability & Reporting | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Travel Agency | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Agentic AI - Travel Agency | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to Perk (formerly TravelPerk) (2):** [Travel Agency Software](https://www.g2.com/categories/travel-agency), [Spend Management Software](https://www.g2.com/categories/spend-management) --- ## Reviewer Demographics ### By Company Size | Segment | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Small-Business** | 7.7% | 19.9% | | **Mid-Market** | 30.8% | 62.4% | | **Enterprise** | 61.5% | 17.7% | ### By Industry #### Amex GBT Neo - **Financial Services:** 15.4% - **Banking:** 15.4% - **Airlines/Aviation:** 15.4% - **Transportation/Trucking/Railroad:** 7.7% - **Telecommunications:** 7.7% - **Sports:** 7.7% - **Renewables & Environment:** 7.7% - **Information Technology and Services:** 7.7% - **Civil Engineering:** 7.7% - **Broadcast Media:** 7.7% #### Perk (formerly TravelPerk) - **Information Technology and Services:** 15.5% - **Computer Software:** 13.8% - **Financial Services:** 8.4% - **Internet:** 4.7% - **Marketing and Advertising:** 3.9% - **Retail:** 2.1% - **Leisure, Travel & Tourism:** 2.0% - **Hospitality:** 1.9% - **Events Services:** 1.7% - **Consumer Goods:** 1.5% - **Other:** 44.5% --- ## Alternatives ### Alternatives to Amex GBT Neo - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7128 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9149 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2408 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1595 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1537 reviews) - [Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews) — 4.3/5 stars (2255 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2453 reviews) - [Emburse Spend (formerly Abacus)](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews) — 4.5/5 stars (1124 reviews) ### Alternatives to Perk (formerly TravelPerk) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9149 reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) — 4.5/5 stars (918 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7128 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2408 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2453 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews) - [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (714 reviews) --- ## Top Discussions ### Amex GBT Neo No discussions available for this product. ### Perk (formerly TravelPerk) - Title: [How can I create a voyage with 2 employees leaving from different places.](https://www.g2.com/discussions/15663-how-can-i-create-a-voyage-with-2-employees-leaving-from-different-places) — 3 comments, 2 upvotes > **Top comment:** "aws" - Title: [When will you release a mobile application?](https://www.g2.com/discussions/6231-when-will-you-release-a-mobile-application) — 1 comment, 1 upvote > **Top comment:** "The tool will be fully responsive by the end of the year (2017) and we shall release our native app by early 2018. As to the "why?" As a startup set out to..." - Title: [How do I contact for an emergency, any user can call?](https://www.g2.com/discussions/support-e420f435-a70a-4eb0-b27f-acebb25e0c0b) — 1 comment, 1 upvote > **Top comment:** "the best way is to simply open a chat window in Travelperk's app" - Title: [How much does this service cost?](https://www.g2.com/discussions/pricing-ac9b7e58-c7e1-47bc-85f5-74e9da1d527d) — 1 comment, 2 upvotes > **Top comment:** "Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible Options" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-amexgbt-vs-perk-formerly-travelperk)