# Mitel MiCollab vs Yeastar S-Series VoIP PBX Comparison
---
## AI Generated Summary
- Users report that Mitel MiCollab excels in collaboration tools, particularly with features like Whiteboarding (9.7) and Screen Sharing (9.2), making it a strong choice for teams that prioritize interactive sessions. In contrast, Yeastar S-Series VoIP PBX, while offering solid features, does not match the same level of interactivity in its collaboration tools.
- Reviewers mention that Mitel MiCollab's Quality of Support (8.7) is a significant advantage, with many users appreciating the responsiveness and helpfulness of the support team. On the other hand, Yeastar S-Series VoIP PBX has fewer reviews, which may indicate less user feedback on support quality.
- G2 users highlight the ease of use of Mitel MiCollab (8.4), particularly for new users, while Yeastar S-Series VoIP PBX, although rated higher overall, lacks detailed user feedback on its user interface, making it harder to gauge its usability for beginners.
- Users on G2 report that Mitel MiCollab's Meeting Coordination features, such as Scheduling (9.0) and Recording (9.3), are highly rated, providing a seamless experience for organizing meetings. Yeastar S-Series VoIP PBX, while functional, does not have the same level of user satisfaction in this area.
- Reviewers mention that Mitel MiCollab's advanced features like Hold Music (9.7) and Voicemail to SMS (9.0) are particularly appreciated, enhancing the user experience during calls. Yeastar S-Series VoIP PBX offers similar features but does not receive the same level of acclaim from users.
- Users say that Mitel MiCollab's flexibility in Tenancy (9.0) and Native VoIP (9.0) options makes it a versatile choice for businesses of varying sizes, while Yeastar S-Series VoIP PBX is more tailored towards small businesses, which may limit its appeal for larger organizations.



| | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 33 | 15 | 
| **Largest Market Segment** | Mid-Market (61.5% of reviews) | Small-Business (87.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Mitel MiCollab

Pros:
- Features (3 reviews)
- Calling Features (2 reviews)

Cons:
- Admin Control (2 reviews)
- User Interface (2 reviews)

### Yeastar S-Series VoIP PBX

**Not enough data**

---
## Ratings Comparison
| Rating | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
  | **Meets Requirements** | 8.7 (17 reviews) | Not enough data | 
  | **Ease of Use** | 8.2 (17 reviews) | Not enough data | 
  | **Ease of Setup** | Not enough data | Not enough data | 
  | **Ease of Admin** | Not enough data | Not enough data | 
  | **Quality of Support** | 8.1 (15 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | Not enough data | Not enough data | 
  | **Product Direction (% positive)** | 7.1 (16 reviews) | Not enough data | 

---
## Pricing

### Mitel MiCollab

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Yeastar S-Series VoIP PBX

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Mitel MiCollab** | 8.9/10 | 7 |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Collaboration Tools

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Screen Sharing** | 9.0 (7 reviews) | Not enough data | 
| **Presentations** | 9.0 (7 reviews) | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 8.3 (7 reviews) | Not enough data | 
| **Hand Raising** | Feature Not Available | Not enough data | 

#### Meeting Coordination

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Scheduling** | 9.0 (7 reviews) | Not enough data | 
| **Recording** | 9.3 (7 reviews) | Not enough data | 
| **Participant Permissions** | Feature Not Available | Not enough data | 
| **One-Click Join** | 8.3 (7 reviews) | Not enough data | 

#### Software Type

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Mobile** | 9.5 (7 reviews) | Not enough data | 
| **Browser Application** | 9.0 (7 reviews) | Not enough data | 
| **Desktop Application** | 9.0 (7 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mitel MiCollab** | N/A | N/A |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Mitel MiCollab** | N/A | N/A |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Feature Not Available | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Mitel MiCollab** | N/A | N/A |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mitel MiCollab** | 8.9/10 | 5 |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Tenancy Flexibility** | 9.0 (5 reviews) | Not enough data | 
| **Native VoIP** | 9.0 (5 reviews) | Not enough data | 
| **CCaaS Option** | Feature Not Available | Not enough data | 

#### Features

| Feature | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Voicemail to Email** | 8.3 (5 reviews) | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 9.0 (5 reviews) | Not enough data | 
| **Voice Conferencing** | 9.3 (5 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (5 reviews) | Not enough data | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 

---
## Categories

**Unique to Mitel MiCollab (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Yeastar S-Series VoIP PBX (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Mitel MiCollab | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Small-Business** | 23.1% | 87.5% | 
| **Mid-Market** | 61.5% | 12.5% | 
| **Enterprise** | 15.4% | 0% | 

### By Industry

#### Mitel MiCollab

- **Information Technology and Services:** 14.8%
- **Utilities:** 11.1%
- **Telecommunications:** 7.4%
- **Computer Software:** 7.4%
- **Pharmaceuticals:** 7.4%
- **Accounting:** 3.7%
- **Business Supplies and Equipment:** 3.7%
- **Computer & Network Security:** 3.7%
- **Construction:** 3.7%
- **Financial Services:** 3.7%
- **Other:** 33.3%

#### Yeastar S-Series VoIP PBX

- **Telecommunications:** 28.6%
- **Medical Practice:** 14.3%
- **Machinery:** 14.3%
- **Dairy:** 14.3%
- **Automotive:** 14.3%
- **Architecture & Planning:** 14.3%

---
## Alternatives

### Alternatives to Mitel MiCollab

- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19187 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18914 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56507 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39189 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)

### Alternatives to Yeastar S-Series VoIP PBX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3587 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1625 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)

---
## Top Discussions

### Mitel MiCollab

- Title: [What is MiCollab client?](https://www.g2.com/discussions/what-is-micollab-client) — 1 comment
  > **Top comment:** "Its a VoIP app that allows you to stay in contact with your customers and your business"
- Title: [How do you use Mitel MiCollab?](https://www.g2.com/discussions/how-do-you-use-mitel-micollab) — 1 comment
  > **Top comment:** "I love Mitel MiCollab because the caller's information pops up on my computer screen as the call is coming in.  Additionally, I can use it as a directory to..."

### Yeastar S-Series VoIP PBX

- Title: [What is Yeastar S20?](https://www.g2.com/discussions/what-is-yeastar-s20) — 1 comment
  > **Top comment:** "It is a cloud-based phone system for small companies.  Don't need phone service, just internet.  Office phone on the desk, different extensions, etc. but..."
- Title: [would you please make Linkus resizeable for split screen use on androids?](https://www.g2.com/discussions/would-you-please-make-linkus-resizeable-for-split-screen-use-on-androids) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How to register an IP phone or softphone to S-Series VoIP PBX?](https://www.g2.com/discussions/how-to-register-an-ip-phone-or-softphone-to-s-series-voip-pbx) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "S-Series VoIP PBX have passed compatibility test with lots of IP phone brands, such as Yealink, Grandstream, Cisco, Polycom, Snom, etc. Any questions about..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mitel-micollab-vs-yeastar-s-series-voip-pbx)