Compare Mindbody and Zen Planner 
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Small-Business (94.6% of reviews)
Entry-Level Pricing
Starting at $139.00 Per Month
Starting at $99.00 Per Month
Mindbody
Star Rating
(389)3.6 out of 5
Market Segments
Small-Business (82.5% of reviews)
Entry-Level Pricing
Starting at $139.00 Per Month
Browse all 4 pricing plansZen Planner
Star Rating
(93)4.3 out of 5
Market Segments
Small-Business (94.6% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mindbody's class scheduling feature is rated at 8.3, making it a strong choice for businesses that prioritize efficient class management, while Zen Planner excels in automated collections with a score of 8.8, indicating a more streamlined billing process.
- Reviewers mention that Mindbody's student database is highly rated at 9.0, which is beneficial for tracking client information, whereas Zen Planner's lead management feature shines with a score of 8.2, helping businesses effectively manage potential clients.
- G2 users highlight that Mindbody's website builder scores 7.2, providing basic functionality, but Zen Planner's marketing tools are rated at 7.1, suggesting that it may not be as robust for marketing needs.
- Users on G2 report that Mindbody's quality of support is rated at 7.5, which some find lacking, while Zen Planner's support is rated significantly higher at 8.7, indicating a more reliable customer service experience.
- Reviewers say that Mindbody's payment gateway feature scores 7.6, which is decent, but Zen Planner's invoicing feature is rated at 7.9, suggesting a more user-friendly experience for managing payments.
- Users report that Mindbody's personalization options are limited, with a score of 2.7, while Zen Planner offers better online member portal features, rated at 8.0, allowing for a more tailored experience for clients.
Featured Products
Sponsored
Exercise.com
(55)
Gym Management
Visit Website
Sponsored
Gym Insight
(28)
Gym Management
Visit Website
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $139.00
Per Month
Starter has all the foundational tools you need to help run your day-to-day, plus the flexibility to add other features as you grow. Additional benefits of this tier include being listed on the Mindbody app, scheduling resources, client & staff management, self check-in for classes, digital intake forms, and standard reporting tools.
- Mindbody App and Web Listing
- Class, Appointment, Workshop, and Event Scheduling
- Retail Point of Sale
Zen Planner
Studio
Starting at $99.00
Per Month
- Member Management
- Dashboards & Pricing
- Mobile App
Free Trial
Mindbody
No trial information availableZen Planner
No trial information availableRatings
Meets Requirements
7.9
318
8.7
83
Ease of Use
7.4
324
8.4
82
Ease of Setup
6.5
157
8.0
59
Ease of Admin
7.0
161
8.5
56
Quality of Support
7.5
292
8.7
82
Has the product been a good partner in doing business?
7.1
156
9.2
55
Product Direction (% positive)
6.4
318
8.3
76
Features by Category
Business Administration
7.2
15
Not enough data
7.8
18
Not enough data
7.6
28
Not enough data
7.1
20
Not enough data
7.1
16
Not enough data
Training Tools
7.7
16
Not enough data
6.9
15
Not enough data
8.3
30
Not enough data
Feature Not Available
Not enough data
6.1
11
Not enough data
Class Management
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.7
5
Administration
Not enough data
9.0
5
Not enough data
6.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Business Administration - Spa Management
8.8
8
Not enough data
8.5
9
Not enough data
9.4
8
Not enough data
Marketing - Spa Management
9.1
9
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
9.3
7
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Billing & Revenue - Gym Management
5.8
11
8.8
8
7.3
13
8.0
9
6.1
12
7.9
8
Facility Management - Gym Management
8.0
18
7.4
16
4.7
11
7.4
7
Data & Reporting - Gym Management
7.2
15
7.4
14
6.9
14
8.0
15
Membership - Gym Management
5.3
13
7.6
14
5.0
10
8.2
15
6.8
13
8.0
10
4.8
9
7.9
8
4.4
9
7.1
15
Notifications
6.8
12
Not enough data
6.5
11
Not enough data
6.5
12
Not enough data
Settings
6.7
9
Not enough data
5.7
10
Not enough data
5.7
10
Not enough data
Personalization
5.7
10
Not enough data
6.0
10
Not enough data
Integrations
4.6
9
Not enough data
5.6
11
Not enough data
5.3
13
Not enough data
3.6
7
Not enough data
4.5
10
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Management
3.6
6
Not enough data
2.5
6
Not enough data
3.1
6
Not enough data
3.9
6
Not enough data
Class Management
2.2
6
Not enough data
3.3
6
Not enough data
2.2
6
Not enough data
Feature Not Available
Not enough data
Client Manangement
2.7
5
Not enough data
1.9
6
Not enough data
3.3
6
Not enough data
Integrations
2.5
6
Not enough data
2.8
6
Not enough data
Categories
Categories
Shared Categories
Mindbody and Zen Planner are categorized as Gym Management and Studio Management
Unique Categories
Mindbody is categorized as Spa and Salon Management, Personal Training, and Online Appointment Scheduling
Zen Planner is categorized as Martial Arts
Reviews
Reviewers' Company Size
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zen Planner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
57.3%
Retail
3.6%
Cosmetics
3.3%
Consumer Services
3.3%
Hospital & Health Care
2.5%
Other
30.1%
Health, Wellness and Fitness
68.5%
Sports
5.4%
Professional Training & Coaching
3.3%
Hospital & Health Care
2.2%
Computer Software
2.2%
Other
18.5%
Most Helpful Reviews
Mindbody
Most Helpful Favorable Review
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Most Helpful Critical Review
Melissa A.
Verified User in Health, Wellness and Fitness
99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the product. Wait times are over 4 hours and if it doesn't land during their open hours, then you don't get a call back and get to try again...
Zen Planner
Most Helpful Favorable Review
Isaac D.
Verified User in Health, Wellness and Fitness
Zen planner makes it easy to schedule and select classes at your club or workout facility. It sends automatic updates to your phone to remind you about upcoming events.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Information doesn’t transfer well across multiple locations
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Isaac D.
Verified User in Health, Wellness and Fitness
Zen planner makes it easy to schedule and select classes at your club or workout facility. It sends automatic updates to your phone to remind you about upcoming events.
Melissa A.
Verified User in Health, Wellness and Fitness
99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the product. Wait times are over 4 hours and if it doesn't land during their open hours, then you don't get a call back and get to try again...
Verified User in Health, Wellness and Fitness
Information doesn’t transfer well across multiple locations
Discussions
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
Zen Planner has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy