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Compare Melu Managed Live Chat and Smith.ai Live Chat 
At a Glance
Market Segments
Small-Business (96.4% of reviews)
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Starting at £155.00 Per Month
Pay As You Go Per Month
Melu Managed Live Chat
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (96.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £155.00 Per Month
Browse all 3 pricing plansSmith.ai Live Chat
Star Rating
(21)4.8 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Pay As You Go Per Month
Browse all 5 pricing plansPricing
Entry-Level Pricing
Melu Managed Live Chat
Standard (UK)
Starting at £155.00
Per Month
8am to 10pm coverage 7 days a week. Up to 50 chats handled per month. 24/7 coverage can be added for an additional £50 per month. All prices excluding UK VAT.
- Optional 24/7 coverage (8am to 10pm local time 7 days a week as standard)
- UK & USA based operators - all native English-speaking
- All chats answered within 15 seconds
Smith.ai Live Chat
A La Carte - $10 Per Live Staffed Chat
Pay As You Go
Per Month
Pay only $10 per live staffed chat. Pay as you go.
- Unlimited smart Q&A and lead-qualification
- Real-time English-Spanish translation
- Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot
Free Trial
Melu Managed Live Chat
Free Trial is available
Smith.ai Live Chat
No trial information availableRatings
Quality of Work
9.6
14
9.7
12
Responsiveness
9.9
14
10.0
13
Expertise of Team
9.1
13
9.7
13
Execution Ability
9.5
13
9.7
13
Communication Skills
9.6
14
10.0
13
Professionalism
9.7
13
10.0
13
Has the product been a good partner in doing business?
9.6
14
10.0
13
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Melu Managed Live Chat and Smith.ai Live Chat are categorized as Managed Live Chat
Unique Categories
Melu Managed Live Chat has no unique categories
Smith.ai Live Chat has no unique categories
Reviews
Reviewers' Company Size
Melu Managed Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smith.ai Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.3%
Legal Services
10.7%
Information Technology and Services
10.7%
Construction
10.7%
Real Estate
7.1%
Other
46.4%
Legal Services
45.0%
Law Practice
30.0%
Financial Services
10.0%
Transportation/Trucking/Railroad
5.0%
Management Consulting
5.0%
Other
5.0%
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