Compare Lyssna and Maze 
At a Glance
Market Segments
Small-Business (43.0% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Free
Lyssna
Star Rating
(112)4.5 out of 5
Market Segments
Small-Business (43.0% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansMaze
Star Rating
(103)4.5 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lyssna excels in Quality of Support with a score of 9.3, while Maze falls behind at 8.7. Reviewers mention that Lyssna's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Lyssna's Ease of Use is rated at 9.2, slightly higher than Maze's 9.0. Users on G2 appreciate Lyssna's intuitive interface, which simplifies the user experience, especially for those new to survey tools.
- G2 users highlight Lyssna's superior Feedback Collection capabilities, scoring 9.4 compared to Maze's 8.4. Users say that Lyssna's tools for gathering and analyzing feedback are more robust and user-friendly.
- Users report that Maze offers better Survey Management features, particularly in Survey Builder with a score of 8.5, while Lyssna scores 8.1. Reviewers mention that Maze's survey customization options allow for more flexibility in designing surveys.
- Reviewers mention that Lyssna shines in Brand Design Consistency with a perfect score of 9.8, while Maze's score is lower. Users appreciate how Lyssna allows for seamless branding across surveys, enhancing their professional appearance.
- Users on G2 report that Maze has a more comprehensive Integration capability, scoring 7.4 compared to Lyssna's 6.3. Reviewers mention that Maze's ability to connect with various third-party applications is a significant advantage for teams looking to streamline their workflows.
Featured Products
Sponsored
Canny
(94)
Survey
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Sponsored
Ideally
(24)
Survey
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Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 3 seats
- Unlimited viewer seats
- Unlimited tests, surveys, and interview studies
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Free Trial
Lyssna
No trial information availableMaze
Free Trial is available
Ratings
Meets Requirements
8.6
99
8.2
71
Ease of Use
9.2
100
9.0
71
Ease of Setup
9.4
64
9.4
30
Ease of Admin
9.0
36
9.1
27
Quality of Support
9.4
69
8.7
60
Has the product been a good partner in doing business?
9.2
29
9.2
22
Product Direction (% positive)
9.4
100
8.6
58
Features by Category
User Response Methods
8.8
85
8.4
51
7.3
45
7.8
15
7.7
46
6.7
7
Feature Not Available
Feature Not Available
8.5
71
8.5
47
Participant Selection
Feature Not Available
7.7
32
Feature Not Available
Feature Not Available
Feature Not Available
7.4
7
8.6
73
6.7
26
Insights
8.5
78
8.2
52
7.6
71
8.2
42
8.1
65
7.7
39
Generative AI
Feature Not Available
7.2
6
Functionality
9.3
24
Not enough data
8.3
21
Not enough data
7.6
22
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
Admin
8.7
22
Not enough data
Platform Basics
7.8
9
Not enough data
9.4
9
Not enough data
Platform Content
7.9
8
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
9.4
8
Not enough data
7.5
8
Not enough data
Platform Performance
7.6
9
Not enough data
6.7
9
Not enough data
Platform
7.3
11
Not enough data
6.7
9
Not enough data
5.9
9
Not enough data
8.8
10
Not enough data
9.2
11
Not enough data
8.0
10
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
Management
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Survey Management
8.8
21
Not enough data
9.0
23
Not enough data
7.9
20
Not enough data
8.8
18
Not enough data
Survey Customization
8.1
20
Not enough data
6.7
22
Not enough data
7.7
20
Not enough data
6.9
18
Not enough data
Survey Insights
8.0
20
Not enough data
5.4
16
Not enough data
7.9
21
Not enough data
8.6
21
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Survey Management
Not enough data
9.8
9
Not enough data
8.6
7
Not enough data
9.4
9
Not enough data
8.1
9
Process Management
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
Feature Not Available
System Management
Not enough data
9.3
9
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and Maze are categorized as User Research and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Marketing and Advertising
11.2%
Computer Software
11.2%
Design
10.3%
Financial Services
4.7%
Other
48.6%
Computer Software
14.7%
Financial Services
10.8%
Information Technology and Services
9.8%
Design
8.8%
Retail
3.9%
Other
52.0%
Most Helpful Reviews
Lyssna
Most Helpful Favorable Review
Matthew C.
Verified User in Biotechnology
It's easy to create a test. I like having the different sections for different sorts of tasks, it makes it really easy to setup. The figma integration is also really useful.
Most Helpful Critical Review
Dean G.
Verified User in Marketing and Advertising
There’s a great amount of different test types to use. I like the navigation tests.
Maze
Most Helpful Favorable Review
Verified User in Computer Software
I am loving the new clips section. So great to see what users are saying + doing!
Most Helpful Critical Review
Verified User in Online Media
Performances are terrible. My 2019 MacBook pro starts spinning the fans instantly when I launch it. The app is super sluggish and often restarts for no apparent reason, even tho its browser based. The reports are great on paper, but they don't work for...
Matthew C.
Verified User in Biotechnology
It's easy to create a test. I like having the different sections for different sorts of tasks, it makes it really easy to setup. The figma integration is also really useful.
Verified User in Computer Software
I am loving the new clips section. So great to see what users are saying + doing!
Dean G.
Verified User in Marketing and Advertising
There’s a great amount of different test types to use. I like the navigation tests.
Verified User in Online Media
Performances are terrible. My 2019 MacBook pro starts spinning the fans instantly when I launch it. The app is super sluggish and often restarts for no apparent reason, even tho its browser based. The reports are great on paper, but they don't work for...
Alternatives
Discussions
Lyssna has no discussions with answers
What is Maze software?
1 comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
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