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Compare Luma Health and Phreesia 
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthPhreesia
Star Rating
(43)4.1 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PhreesiaLuma Health vs Phreesia
When assessing the two solutions, reviewers found Luma Health easier to use, set up, and administer. Reviewers also preferred doing business with Luma Health overall.
- Reviewers felt that Luma Health meets the needs of their business better than Phreesia.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Phreesia.
Pricing
Entry-Level Pricing
Luma Health
No pricing availablePhreesia
No pricing availableFree Trial
Luma Health
No trial information availablePhreesia
No trial information availableRatings
Meets Requirements
9.5
53
8.2
38
Ease of Use
9.5
53
8.2
38
Ease of Setup
9.0
34
8.3
29
Ease of Admin
9.3
34
8.5
27
Quality of Support
9.5
55
8.4
37
Has the product been a good partner in doing business?
9.7
35
8.7
27
Product Direction (% positive)
10.0
52
8.4
36
Features by Category
Information Flow
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Patient Experience
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.8
29
Not enough data
9.8
29
Not enough data
9.7
24
Not enough data
9.7
26
Not enough data
9.7
29
Not enough data
9.8
26
Not enough data
9.4
26
Not enough data
9.9
26
Not enough data
Patient Convenience
9.4
6
8.7
15
9.2
6
9.2
16
9.5
11
8.5
16
9.8
9
8.8
16
9.5
11
8.9
15
Administration
9.4
12
9.3
16
9.8
14
9.8
16
9.2
6
9.1
16
8.9
6
8.9
14
9.0
12
8.6
11
9.5
7
9.8
15
Patient-Centered Functions
9.3
18
|
Verified
9.6
9
9.3
22
|
Verified
9.7
10
|
Verified
9.6
13
|
Verified
9.8
7
|
Verified
9.8
19
|
Verified
9.6
8
|
Verified
Feature Not Available
Feature Not Available
Operations
9.3
30
|
Verified
9.7
12
|
Verified
9.4
27
|
Verified
9.7
11
|
Verified
9.0
12
|
Verified
9.2
11
|
Verified
9.6
21
|
Verified
9.7
10
|
Verified
9.5
17
|
Verified
9.8
8
|
Verified
9.3
14
|
Verified
9.4
8
|
Verified
Feature Not Available
9.8
7
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Luma Health and Phreesia are categorized as Patient Intake, Patient Engagement, and Patient Scheduling
Unique Categories
Luma Health is categorized as HIPAA Compliant Messaging, Medical Practice Management, and Patient Relationship Management (PRM)
Phreesia is categorized as Medical Billing and Revenue Cycle Management
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Phreesia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Hospital & Health Care
47.6%
Medical Practice
33.3%
Health, Wellness and Fitness
14.3%
Human Resources
2.4%
Accounting
2.4%
Other
0.0%
Alternatives
Discussions
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
What is patient intake software?
1 Comment
KU
Usually a browser-based portal that uses an encrypted connection to your practice's EHR software, and can push discrete data to your database - basically...Read more
Phreesia has no more discussions with answers
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