The upsides are the help documention, accompanied with the support team. It was also very easy to connect all of our platforms and the integrations were seamless. It was so simple to connect to Yotpo, Klaviyo, etc. From start to finish, connecting all of...
Most of our pain points relate to reporting - ie. visibility on how points are earned and redeemed, and not being able to create custom reports based on customer activity. Our customers find it more difficult to use than what we originally had in place.
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
The upsides are the help documention, accompanied with the support team. It was also very easy to connect all of our platforms and the integrations were seamless. It was so simple to connect to Yotpo, Klaviyo, etc. From start to finish, connecting all of...
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Most of our pain points relate to reporting - ie. visibility on how points are earned and redeemed, and not being able to create custom reports based on customer activity. Our customers find it more difficult to use than what we originally had in place.
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...