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At a Glance
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Star Rating
(349)4.6 out of 5
Market Segments
Small-Business (73.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LoyaltyLion - loyalty platform
Yotpo
Yotpo
Star Rating
(237)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Information
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, which allows businesses to effectively reach a large audience quickly. In contrast, LoyaltyLion's SMS capabilities are less emphasized, with no specific score provided for similar features.
  • Reviewers mention that LoyaltyLion shines in its Loyalty Engine, scoring 8.7, which provides a robust framework for managing customer loyalty programs. Yotpo, however, has a lower score of 7.9 in this area, indicating it may not be as comprehensive in loyalty management.
  • G2 users highlight that Yotpo's Customer Feedback feature is particularly strong, with a score of 9.1, allowing businesses to gather valuable insights from their customers. LoyaltyLion, while also effective, has a slightly lower score of 8.4 in this category.
  • Users on G2 report that LoyaltyLion's Rewards system is well-received, scoring 8.5, which helps businesses create engaging reward structures. Yotpo's rewards feature, with a score of 8.0, may not offer the same level of customization or engagement.
  • Reviewers mention that Yotpo's Text Scheduler feature, scoring 8.8, allows for effective planning of SMS campaigns, which is a significant advantage for businesses looking to optimize their communication strategy. LoyaltyLion does not have a comparable feature highlighted in user reviews.
  • Users say that LoyaltyLion's Integrations score of 8.3 indicates a strong ability to connect with other platforms, enhancing its functionality. Yotpo's integrations score of 7.7 suggests it may have fewer options or less seamless connectivity with other tools.
Featured Products
Pricing
Entry-Level Pricing
LoyaltyLion - loyalty platform
No pricing available
Yotpo
Free
Free Forever
Browse all 3 pricing plans
Free Trial
LoyaltyLion - loyalty platform
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.6
310
8.6
189
Ease of Use
8.6
312
8.5
190
Ease of Setup
8.5
239
8.0
124
Ease of Admin
8.8
198
8.1
124
Quality of Support
9.2
308
8.8
183
Has the product been a good partner in doing business?
9.0
195
8.5
121
Product Direction (% positive)
9.2
312
8.0
177
Features by Category
Not enough data
8.5
167
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Not enough data
7.8
803
Collection
Not enough data
7.9
32
|
Verified
Not enough data
8.1
47
|
Verified
Not enough data
7.5
46
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
8.2
37
|
Verified
Moderation
Not enough data
8.4
49
|
Verified
Not enough data
8.0
46
|
Verified
Not enough data
7.9
34
|
Verified
Use Cases
Not enough data
8.4
50
|
Verified
Not enough data
7.7
34
|
Verified
Not enough data
8.1
44
|
Verified
Administration
Not enough data
7.4
41
|
Verified
Not enough data
7.4
31
|
Verified
Not enough data
7.8
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.4
24
|
Verified
Display Options
Not enough data
7.6
30
|
Verified
Not enough data
7.9
46
|
Verified
Not enough data
7.6
47
|
Verified
Not enough data
7.6
40
|
Verified
Generative AI
Not enough data
Feature Not Available
8.1
2,771
7.9
230
Loyalty Experience
8.7
281
7.9
27
8.6
286
8.0
27
8.5
281
7.6
21
7.8
280
8.2
24
7.2
268
7.6
14
Feature Not Available
8.1
19
Loyalty Platform
7.9
276
7.9
21
8.2
278
8.2
18
7.8
281
7.7
21
7.6
258
7.7
14
8.4
282
7.7
24
User-Generated ContentHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 12 FeaturesShow 12 Features
Not enough data
8.4
258
Consumer Intelligence
Not enough data
9.1
45
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
35
|
Verified
Reporting
Not enough data
8.4
15
Not enough data
8.1
33
|
Verified
Not enough data
8.7
49
|
Verified
Media Monitoring
Not enough data
7.6
12
Not enough data
8.2
31
|
Verified
Not enough data
8.4
26
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
12
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Yotpo
Yotpo
LoyaltyLion - loyalty platform and Yotpo are categorized as Loyalty Management
Unique Categories
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform has no unique categories
Reviews
Reviewers' Company Size
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Small-Business(50 or fewer emp.)
73.2%
Mid-Market(51-1000 emp.)
26.2%
Enterprise(> 1000 emp.)
0.6%
Yotpo
Yotpo
Small-Business(50 or fewer emp.)
77.3%
Mid-Market(51-1000 emp.)
20.9%
Enterprise(> 1000 emp.)
1.8%
Reviewers' Industry
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Apparel & Fashion
25.4%
Retail
21.9%
Food & Beverages
10.7%
Consumer Goods
9.8%
Health, Wellness and Fitness
8.4%
Other
23.9%
Yotpo
Yotpo
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Most Helpful Favorable Review
Liza G.
LG
Liza G.
Verified User in Marketing and Advertising

The upsides are the help documention, accompanied with the support team. It was also very easy to connect all of our platforms and the integrations were seamless. It was so simple to connect to Yotpo, Klaviyo, etc. From start to finish, connecting all of...

Most Helpful Critical Review
Verified User
G
Verified User in Arts and Crafts

Most of our pain points relate to reporting - ie. visibility on how points are earned and redeemed, and not being able to create custom reports based on customer activity. Our customers find it more difficult to use than what we originally had in place.

Yotpo
Yotpo
Most Helpful Favorable Review
David T.
DT
David T.
Verified User in Retail

Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...

Most Helpful Critical Review
Ron W.
RW
Ron W.
Verified User in Construction

The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...

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Discussions
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform Discussions
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LoyaltyLion - loyalty platform has no discussions with answers
Yotpo
Yotpo Discussions
Monty the Mongoose crying
Yotpo has no discussions with answers