Compare Lime Software and Upsales Sales and Marketing Platform 
At a Glance
Market Segments
Small-Business (55.8% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
Starting at €59.00 1 Users
Free Trial 30 users (14 days)
Lime CRM
Star Rating
(86)4.3 out of 5
Market Segments
Small-Business (55.8% of reviews)
Entry-Level Pricing
Starting at €59.00 1 Users
Learn more about Lime CRMUpsales Sales and Marketing Platform
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (71.5% of reviews)
Entry-Level Pricing
Free Trial 30 users (14 days)
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lime CRM has a solid Contact & Account Management feature with a score of 7.9, but reviewers mention that Upsales shines brighter with a score of 8.4, highlighting its more intuitive interface and better integration capabilities.
- Reviewers mention that while Lime CRM's Ease of Setup is rated at 7.9, Upsales offers a smoother onboarding experience with a score of 8.6, making it easier for new users to get started quickly.
- Users on G2 say that Lime CRM's Email Marketing capabilities, particularly in Building and Personalizing Emails, score 7.1, whereas Upsales excels with a score of 7.7, providing more advanced features for customization and automation.
- G2 users report that Lime CRM's Customer Support is rated at 7.5, but reviewers mention that Upsales stands out with a score of 8.0, particularly praising its responsive support team and comprehensive knowledge base.
- Users say that Lime CRM's Reporting features score 6.9, which some find limiting, while Upsales impresses with a score of 8.3, offering more robust analytics and customizable dashboards that help in tracking performance effectively.
- Reviewers mention that while Lime CRM has a Lead Management score of 8.0, Upsales outperforms with a score of 8.3, particularly in Lead Scoring and Grading, which users find more effective in prioritizing leads.
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Pricing
Entry-Level Pricing
Lime CRM
Lime CRM
Starting at €59.00
1 Users
Lime CRM is a visual and user-friendly system that makes your everyday work both easier and more fun. Always customised to your specific needs.
- CRM that is tailored to your needs – not the other way around
- Packages made for sales, support and marketing teams
- Can be integrated with most other IT systems
Upsales Sales and Marketing Platform
Free trial
Free Trial
30 users (14 days)
No credit card needed
- Import ERP data to maximise your trial
- Access the entire system
Free Trial
Lime CRM
Free Trial is available
Upsales Sales and Marketing Platform
Free Trial is available
Ratings
Meets Requirements
8.0
75
8.6
121
Ease of Use
8.6
75
8.9
123
Ease of Setup
7.9
38
8.6
37
Ease of Admin
7.7
39
8.7
37
Quality of Support
8.7
70
9.0
110
Has the product been a good partner in doing business?
8.5
40
8.8
36
Product Direction (% positive)
7.8
70
8.6
113
Features by Category
Sales Force Automation
7.9
61
8.4
83
|
Verified
7.2
46
8.2
52
7.5
56
8.4
80
|
Verified
7.6
58
8.6
85
|
Verified
6.7
45
7.9
59
|
Verified
7.3
58
8.3
61
|
Verified
6.6
47
7.8
63
|
Verified
6.6
48
8.0
64
|
Verified
7.3
51
8.0
62
Marketing Automation
6.9
53
7.7
63
|
Verified
6.6
51
7.7
58
|
Verified
6.8
51
8.3
63
|
Verified
6.0
39
7.7
42
|
Verified
Customer Support
7.5
56
8.0
52
7.7
52
8.0
36
7.4
50
Feature Not Available
7.3
46
7.5
47
6.9
43
7.6
32
Reporting & Analytics
6.9
52
8.3
67
|
Verified
7.4
49
8.5
76
|
Verified
6.9
45
7.8
65
|
Verified
Mobile & Social
5.8
36
Feature Not Available
6.1
39
Feature Not Available
5.6
42
7.6
50
|
Verified
Platform
7.5
48
7.6
32
|
Verified
6.7
41
7.9
33
|
Verified
7.0
46
8.0
33
|
Verified
6.2
38
7.8
23
|
Verified
5.7
38
7.5
21
|
Verified
6.3
43
7.5
26
7.2
46
8.2
34
|
Verified
6.6
40
8.5
24
|
Verified
Integration
6.5
46
7.6
35
|
Verified
6.4
47
7.7
28
|
Verified
6.4
34
7.8
27
|
Verified
Generative AI
Feature Not Available
7.7
10
Email Marketing
Not enough data
7.2
29
|
Verified
Not enough data
7.5
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
7.4
27
|
Verified
Online Marketing
Not enough data
8.3
23
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
25
|
Verified
Not enough data
8.0
11
Lead Management
Not enough data
8.1
24
|
Verified
Not enough data
7.3
20
|
Verified
Not enough data
8.5
26
|
Verified
Not enough data
8.3
23
|
Verified
Not enough data
8.6
22
|
Verified
Not enough data
8.6
22
|
Verified
Not enough data
8.3
23
|
Verified
Not enough data
8.7
21
|
Verified
Campaign Management
Not enough data
6.7
21
|
Verified
Not enough data
8.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
11
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.0
27
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
8.1
22
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.2
15
|
Verified
Not enough data
8.3
16
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
10.0
7
|
Verified
Not enough data
8.7
18
|
Verified
Not enough data
8.9
11
|
Verified
Integration
Not enough data
7.8
17
|
Verified
Not enough data
7.9
15
|
Verified
Not enough data
8.6
12
|
Verified
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Lime CRM and Upsales Sales and Marketing Platform are categorized as CRM
Unique Categories
Lime CRM is categorized as Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Customer Service Automation, and Digital Customer Service Platforms
Upsales Sales and Marketing Platform is categorized as Marketing Automation
Reviews
Reviewers' Company Size
Lime CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upsales Sales and Marketing Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
4.7%
Oil & Energy
4.7%
Information Technology and Services
4.7%
Events Services
4.7%
Construction
4.7%
Other
76.7%
Marketing and Advertising
13.3%
Computer Software
9.1%
Accounting
7.9%
Staffing and Recruiting
5.5%
Telecommunications
4.8%
Other
59.4%
Most Helpful Reviews
Lime CRM
Most Helpful Favorable Review
Kent E.
Verified User in Telecommunications
It's easy - almost intuitive - to use. Even for beginners.
Most Helpful Critical Review
Thomas T.
Verified User in Sports
Difficult to upgrade from earlier desktop version of Lime
Upsales Sales and Marketing Platform
Most Helpful Favorable Review
Verified User in Computer Software
User friendliness is number one about Upsales. It's super easy for sales and marketing to operate together. The insights about website visitors is best to us.
Most Helpful Critical Review
Verified User in Publishing
Complete disregard for interest of the you as a customer. Tries to make you pay a year in advance for services that you do not need and even if you cancel you are going to be forced to pay for another 15 months. Borderline legal terms and definietly not a...
Kent E.
Verified User in Telecommunications
It's easy - almost intuitive - to use. Even for beginners.
Verified User in Computer Software
User friendliness is number one about Upsales. It's super easy for sales and marketing to operate together. The insights about website visitors is best to us.
Thomas T.
Verified User in Sports
Difficult to upgrade from earlier desktop version of Lime
Verified User in Publishing
Complete disregard for interest of the you as a customer. Tries to make you pay a year in advance for services that you do not need and even if you cancel you are going to be forced to pay for another 15 months. Borderline legal terms and definietly not a...
Alternatives
Discussions
Lime CRM has no discussions with answers
What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?
1 comment
Official Response from Upsales Sales and Marketing Platform
Upsales is a sales and marketing tool for B2B-businesses. It is easy to use and can be used in the whole sales process, from lead or prospect to customer....Read more
Upsales Sales and Marketing Platform has no more discussions with answers
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