Compare Lime Software and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (55.8% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Starting at €59.00 1 Users
$25.00 1 User Per Month
Lime CRM
Star Rating
(86)4.3 out of 5
Market Segments
Small-Business (55.8% of reviews)
Entry-Level Pricing
Starting at €59.00 1 Users
Learn more about Lime CRMSalesforce Sales Cloud
Star Rating
(23,227)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Contact & Account Management with a score of 8.8, while Lime CRM falls behind with a score of 7.9. Reviewers mention that Salesforce's robust features allow for better organization and tracking of customer interactions.
- Reviewers mention that Salesforce Sales Cloud offers superior Opportunity & Pipeline Management with a score of 8.7 compared to Lime CRM's 7.5. Users say that Salesforce's tools provide more comprehensive insights into sales processes, making it easier to forecast and manage opportunities.
- Users on G2 highlight that Lime CRM has a more user-friendly interface, scoring 8.6 in Ease of Use compared to Salesforce's 8.1. Reviewers say that Lime's design is more intuitive, making it easier for new users to adapt quickly.
- G2 users report that Salesforce Sales Cloud has a more extensive Marketing Automation suite, particularly in Email Marketing and Lead Management, scoring 7.9 and 8.5 respectively, while Lime CRM scores lower at 6.9 and 6.8. Reviewers mention that Salesforce's capabilities allow for more effective campaign management.
- Users report that Lime CRM shines in Quality of Support, scoring 8.7 compared to Salesforce's 8.1. Reviewers mention that Lime's customer service is more responsive and helpful, which is crucial for small businesses needing quick assistance.
- Reviewers mention that Salesforce Sales Cloud provides better Integrations, particularly with tools like MS Teams and Zoom, scoring 7.9 and 8.0 respectively, while Lime CRM's integration capabilities are rated lower. Users say that this flexibility is essential for larger teams that rely on multiple platforms for communication and collaboration.
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Pricing
Entry-Level Pricing
Lime CRM
Lime CRM
Starting at €59.00
1 Users
Lime CRM is a visual and user-friendly system that makes your everyday work both easier and more fun. Always customised to your specific needs.
- CRM that is tailored to your needs – not the other way around
- Packages made for sales, support and marketing teams
- Can be integrated with most other IT systems
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Lime CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.0
75
8.8
13,081
Ease of Use
8.6
75
8.1
15,998
Ease of Setup
7.9
38
7.8
7,132
Ease of Admin
7.7
39
7.9
4,129
Quality of Support
8.7
70
8.1
11,372
Has the product been a good partner in doing business?
8.5
40
8.3
4,090
Product Direction (% positive)
7.8
70
8.2
12,760
Features by Category
Sales Force Automation
7.9
61
8.8
9060
|
Verified
7.2
46
8.2
6012
|
Verified
7.5
56
8.7
8791
|
Verified
7.6
58
8.3
9050
|
Verified
6.7
45
8.0
6941
|
Verified
7.3
58
8.2
7234
|
Verified
6.6
47
8.0
6380
|
Verified
6.6
48
8.1
6277
|
Verified
7.3
51
8.3
7034
|
Verified
Marketing Automation
6.9
53
7.9
6297
|
Verified
6.6
51
8.1
6620
|
Verified
6.8
51
8.5
7640
|
Verified
6.0
39
7.9
5064
Customer Support
7.5
56
8.3
6447
|
Verified
7.7
52
8.1
6024
|
Verified
7.4
50
8.2
6420
|
Verified
7.3
46
8.0
5142
|
Verified
6.9
43
8.2
5635
|
Verified
Reporting & Analytics
6.9
52
8.5
8582
|
Verified
7.4
49
8.5
8768
|
Verified
6.9
45
8.2
7080
|
Verified
Mobile & Social
5.8
36
7.9
5276
|
Verified
6.1
39
7.8
4909
|
Verified
5.6
42
7.7
5755
|
Verified
Platform
7.5
48
8.5
3243
|
Verified
6.7
41
8.5
3250
|
Verified
7.0
46
8.6
3276
|
Verified
6.2
38
8.3
2559
|
Verified
5.7
38
8.5
2833
|
Verified
6.3
43
8.1
2863
|
Verified
7.2
46
8.7
3261
|
Verified
6.6
40
8.1
2703
Integration
6.5
46
8.5
2303
|
Verified
6.4
47
8.5
2760
|
Verified
6.4
34
8.5
2609
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Organization
Not enough data
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Performance Analysis
Not enough data
8.4
249
Not enough data
8.8
270
Sales Analysis
Not enough data
8.4
250
Not enough data
8.8
264
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.6
398
Not enough data
8.5
388
Not enough data
8.0
347
Not enough data
8.0
342
Not enough data
8.8
397
Not enough data
8.4
346
Not enough data
8.6
361
Repeatability and Reportability
Not enough data
8.4
362
Not enough data
8.7
381
Not enough data
8.7
377
Not enough data
8.3
364
Not enough data
7.6
298
AI and Automation
Not enough data
8.5
344
Not enough data
8.3
353
Not enough data
8.2
313
Not enough data
7.9
316
Not enough data
7.7
298
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Agent Performance Management
Not enough data
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Generative AI
Not enough data
Feature Not Available
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.8
24
Not enough data
7.8
24
Not enough data
8.3
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.0
19
Not enough data
7.8
19
CRM Data Enrichment
Not enough data
7.9
25
Not enough data
8.3
24
Not enough data
8.0
23
Not enough data
7.7
25
Not enough data
8.3
19
Account Management
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
7.5
25
Not enough data
8.1
24
Not enough data
8.1
19
Not enough data
8.0
19
Integrations
Not enough data
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Branding & Customizatio
Not enough data
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Automatic Rules & Configurations
Not enough data
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Territory Management - Sales Planning
Not enough data
8.7
93
Not enough data
8.5
98
Quota & Capacity Management - Sales Planning
Not enough data
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Data Sourcing
Not enough data
8.5
849
Not enough data
8.7
880
Not enough data
8.3
784
Not enough data
8.7
910
Not enough data
8.6
846
Predictive Analytics
Not enough data
8.4
826
Not enough data
8.6
842
Not enough data
8.1
741
Not enough data
8.3
783
Sales Management
Not enough data
8.7
872
Not enough data
8.1
748
Not enough data
8.6
865
Not enough data
8.8
933
Content Management
Not enough data
8.3
302
Not enough data
8.1
292
Not enough data
8.2
277
Not enough data
8.5
269
Not enough data
8.2
287
Analytics
Not enough data
8.7
293
Not enough data
8.4
292
Not enough data
8.4
176
Not enough data
8.3
301
Presentation
Not enough data
7.3
167
Not enough data
7.3
167
Not enough data
7.2
158
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.8
369
Not enough data
8.9
373
Not enough data
8.6
355
Discovery
Not enough data
8.9
376
Not enough data
8.6
371
Not enough data
8.6
352
Management
Not enough data
8.5
342
Not enough data
8.7
361
Platform
Not enough data
8.6
352
Not enough data
8.6
352
Calling
Not enough data
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Contacts
Not enough data
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Insights
Not enough data
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Analytics
Not enough data
8.2
479
Not enough data
8.4
487
Not enough data
8.3
501
Customizations
Not enough data
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.1
332
Not enough data
8.4
399
Not enough data
7.9
335
Not enough data
8.6
412
Personalization
Not enough data
8.6
374
Not enough data
8.8
454
Not enough data
8.9
484
Not enough data
8.6
432
Administrative
Not enough data
8.7
457
Not enough data
8.5
423
Not enough data
8.3
407
Categories
Categories
Shared Categories
Lime CRM and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Lime CRM is categorized as Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Customer Service Automation, and Digital Customer Service Platforms
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Lime CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
4.7%
Oil & Energy
4.7%
Information Technology and Services
4.7%
Events Services
4.7%
Construction
4.7%
Other
76.7%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Lime CRM
Most Helpful Favorable Review
Kent E.
Verified User in Telecommunications
It's easy - almost intuitive - to use. Even for beginners.
Most Helpful Critical Review
Thomas T.
Verified User in Sports
Difficult to upgrade from earlier desktop version of Lime
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Kent E.
Verified User in Telecommunications
It's easy - almost intuitive - to use. Even for beginners.
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Thomas T.
Verified User in Sports
Difficult to upgrade from earlier desktop version of Lime
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Alternatives
Discussions
Lime CRM has no discussions with answers
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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