# LeapXpert, Symphony, Mattermost vs Microsoft Teams Comparison

| | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 14 | 45 | 368 | 19,185 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Enterprise (73.8% of reviews) | Mid-Market (37.3% of reviews) | Enterprise (39.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $0.00 | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### LeapXpert

**Not enough data**

### Symphony

Pros:
- Ease of Use (6 reviews)
- Customer Support (4 reviews)

Cons:
- Missing Features (4 reviews)
- Learning Curve (2 reviews)

### Mattermost

Pros:
- Ease of Use (15 reviews)
- Features (14 reviews)

Cons:
- Not Intuitive (8 reviews)
- Performance Issues (8 reviews)

### Microsoft Teams

Pros:
- Team Collaboration (896 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (299 reviews)

---
## Ratings Comparison
| Rating | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
  | **Meets Requirements** | 8.5 (11 reviews) | 8.6 (31 reviews) | 8.7 (300 reviews) | 8.9 (14286 reviews) | 
  | **Ease of Use** | 9.2 (11 reviews) | 8.7 (31 reviews) | 8.8 (306 reviews) | 8.8 (14536 reviews) | 
  | **Ease of Setup** | 9.7 (5 reviews) | 9.2 (12 reviews) | 8.1 (96 reviews) | 9.1 (4877 reviews) | 
  | **Ease of Admin** | 9.0 (5 reviews) | 9.3 (7 reviews) | 8.3 (69 reviews) | 8.7 (2861 reviews) | 
  | **Quality of Support** | 8.6 (11 reviews) | 9.0 (27 reviews) | 8.2 (231 reviews) | 8.6 (11522 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (5 reviews) | 9.3 (7 reviews) | 9.0 (58 reviews) | 8.9 (2880 reviews) | 
  | **Product Direction (% positive)** | 8.5 (8 reviews) | 9.1 (26 reviews) | 8.4 (295 reviews) | 8.6 (13557 reviews) | 

---
## Pricing

### LeapXpert

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Symphony

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Mattermost

#### Entry-Level Pricing

Plan: Starter

Price: $0.00

Description: Increased productivity for small teams

Key Features:
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards

[Browse all 3 editions](https://www.g2.com/products/mattermost/pricing)

#### Free Trial

Yes

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | 8.1/10 | 21 |
| **Mattermost** | 6.9/10 | 222 |
| **Microsoft Teams** | 8.5/10 | 10627 |

#### Business Instant Messaging

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | 8.2 (19 reviews) | 8.7 (195 reviews) | 8.9 (9053 reviews) | 
| **Notifications** | Not enough data | 8.0 (19 reviews) | 8.6 (202 reviews) | 8.7 (9237 reviews) | 
| **Search** | Not enough data | 8.6 (19 reviews) | 8.0 (191 reviews) | 8.4 (8534 reviews) | 

#### Business Instant Messaging 

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Audio Conferencing** | Not enough data | 6.9 (13 reviews) | 7.8 (118 reviews) | 9.0 (8511 reviews) | 
| **Video Conferencing** | Not enough data | 7.4 (13 reviews) | 7.9 (110 reviews) | 9.0 (8498 reviews) | 

#### Business Instant Messaging

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Mobile Application** | Not enough data | 8.3 (16 reviews) | 8.0 (177 reviews) | 8.9 (8232 reviews) | 
| **Web Application** | Not enough data | 9.0 (19 reviews) | 8.9 (188 reviews) | 8.8 (8407 reviews) | 
| **Integrations** | Not enough data | 8.4 (19 reviews) | 8.3 (166 reviews) | 8.7 (7414 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 4.8 (14 reviews) | 8.2 (1057 reviews) | 

#### AI - Business Instant Messaging

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | 5.1 (14 reviews) | 8.1 (1017 reviews) | 
| **Smart Notifications** | Not enough data | Not enough data | 6.0 (14 reviews) | 8.4 (1014 reviews) | 
| **AI Powered Language Translation** | Not enough data | Not enough data | 4.4 (13 reviews) | 8.0 (999 reviews) | 
| **Content Generation** | Not enough data | Not enough data | 5.5 (13 reviews) | 8.1 (993 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 5.7 (10 reviews) | 8.1 (607 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 5.3 (10 reviews) | 8.1 (590 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | 8.2/10 | 21 |
| **Microsoft Teams** | N/A | N/A |

#### Setup

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Activities** | Not enough data | Not enough data | 8.5 (20 reviews) | Not enough data | 
| **Flows** | Not enough data | Not enough data | 8.8 (20 reviews) | Not enough data | 
| **Dependencies** | Not enough data | Not enough data | 7.9 (20 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 8.7 (21 reviews) | Not enough data | 

#### Management

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Updates** | Not enough data | Not enough data | 8.7 (19 reviews) | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 8.0 (19 reviews) | Not enough data | 
| **Integration** | Not enough data | Not enough data | 8.1 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 6.9 (12 reviews) | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Information Distribution

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **News Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Newsletter** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Email** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Employee Engagement

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Confirmation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Inline Translation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Administrative Access** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Content Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys (global & local)** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Chat** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Branded Experience** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Personalized Ux Experience** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Audience Management & Creation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Newsletter Engine** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Additional Features - Employee Communications

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | N/A | N/A |
| **Microsoft Teams** | 8.8/10 | 10558 |

#### Collaboration Tools

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 9.0 (8202 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Not enough data | Not enough data | 9.1 (5792 reviews) ✓ Verified | 
| **Whiteboarding** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | Not enough data | Not enough data | 9.2 (6493 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | Not enough data | Not enough data | Feature Not Available | 

#### Meeting Coordination

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | Not enough data | 9.0 (7906 reviews) ✓ Verified | 
| **Recording** | Not enough data | Not enough data | Not enough data | 8.9 (7084 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | Not enough data | Not enough data | 8.8 (7230 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | Not enough data | Not enough data | 8.9 (5720 reviews) ✓ Verified | 

#### Software Type

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | Not enough data | 8.8 (7363 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | Not enough data | Not enough data | 8.7 (5353 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | Not enough data | Not enough data | 9.1 (6030 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.9 (727 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 7.9 (732 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 7.9 (688 reviews) | 

### Digital Communications Governance

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Policy Management - Digital Communications Governance

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Communications Policies Enforcement And Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customizable Policy Templates** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Surveillance - Digital Communications Governance

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Real-Time Monitoring Of Digital Communications Channels** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Alert System To Identify And Address Violation Of Policies** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Digital Communications Governance

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Tools To Analyze Communication Trends And Patterns** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Compliance Metrics** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Compliance Management - Digital Communications Governance

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Legal Requirements** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Regulations Change Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Extensions

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Features

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | N/A | N/A |
| **Microsoft Teams** | 8.6/10 | 222 |

#### Action Item Detection - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | Not enough data | 8.6 (126 reviews) | 
| **Summary Generation** | Not enough data | Not enough data | Not enough data | 8.9 (138 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | Not enough data | 8.8 (138 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | Not enough data | 8.8 (137 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | Not enough data | 8.3 (125 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 8.4 (134 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | Not enough data | 8.8 (126 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | Not enough data | 8.2 (114 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | Not enough data | 8.7 (134 reviews) | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **LeapXpert** | N/A | N/A |
| **Symphony** | N/A | N/A |
| **Mattermost** | 8.9/10 | 20 |
| **Microsoft Teams** | N/A | N/A |

#### Communication

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Wiki Documentation** | Not enough data | Not enough data | 8.5 (20 reviews) | Not enough data | 
| **Community Forum** | Not enough data | Not enough data | 8.8 (20 reviews) | Not enough data | 
| **Customer Ideation** | Not enough data | Not enough data | 8.7 (19 reviews) | Not enough data | 

#### Planning

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Work Capacity** | Not enough data | Not enough data | 9.6 (19 reviews) | Not enough data | 
| **Task Ranking** | Not enough data | Not enough data | 9.6 (19 reviews) | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 8.6 (19 reviews) | Not enough data | 
| **Custom Workflows** | Not enough data | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Release Forecasting** | Not enough data | Not enough data | 8.6 (19 reviews) | Not enough data | 

#### Workflow Management

| Feature | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Time Tracking** | Not enough data | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Progress Monitoring** | Not enough data | Not enough data | 9.0 (19 reviews) | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 9.0 (18 reviews) | Not enough data | 
| **Team Scorecard** | Not enough data | Not enough data | 8.4 (18 reviews) | Not enough data | 

---
## Categories

**Unique to LeapXpert (1):** [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance)

**Unique to Symphony (5):** [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance), [Other Finance & Admin. Software](https://www.g2.com/categories/other-finance-admin)

**Unique to Mattermost (3):** [Product Management Software](https://www.g2.com/categories/product-management-software), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Microsoft Teams (3):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | LeapXpert | Symphony | Mattermost | Microsoft Teams | 
|---|---|---|---|---|
| **Small-Business** | 50.0% | 9.5% | 30.2% | 22.1% | 
| **Mid-Market** | 28.6% | 16.7% | 37.3% | 38.5% | 
| **Enterprise** | 21.4% | 73.8% | 32.5% | 39.5% | 

### By Industry

#### LeapXpert

- **Information Services:** 14.3%
- **Telecommunications:** 7.1%
- **Pharmaceuticals:** 7.1%
- **Oil & Energy:** 7.1%
- **Non-Profit Organization Management:** 7.1%
- **Marketing and Advertising:** 7.1%
- **Information Technology and Services:** 7.1%
- **Events Services:** 7.1%
- **Consumer Goods:** 7.1%
- **Computer Software:** 7.1%
- **Other:** 21.4%

#### Symphony

- **Financial Services:** 40.5%
- **Banking:** 11.9%
- **Information Technology and Services:** 9.5%
- **Investment Banking:** 7.1%
- **Oil & Energy:** 4.8%
- **Construction:** 4.8%
- **Computer Software:** 4.8%
- **Investment Management:** 2.4%
- **Fine Art:** 2.4%
- **Computer & Network Security:** 2.4%
- **Other:** 9.5%

#### Mattermost

- **Information Technology and Services:** 21.0%
- **Computer Software:** 14.1%
- **Financial Services:** 4.6%
- **Internet:** 3.7%
- **Automotive:** 3.7%
- **Computer & Network Security:** 3.7%
- **Retail:** 3.5%
- **Telecommunications:** 3.2%
- **Education Management:** 2.6%
- **Banking:** 2.6%
- **Other:** 37.2%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to LeapXpert

- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews)
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### Alternatives to Symphony

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- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48116 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.6/5 stars (400 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13157 reviews)

### Alternatives to Mattermost

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39181 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18914 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13157 reviews)
- [Flock](https://www.g2.com/products/flock/reviews) — 4.4/5 stars (301 reviews)
- [Zulip](https://www.g2.com/products/zulip/reviews) — 4.6/5 stars (117 reviews)
- [Element](https://www.g2.com/products/element-io/reviews) — 4.2/5 stars (43 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48116 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (503 reviews)

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48116 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39181 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18914 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13157 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (500 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17116 reviews)

---
## Top Discussions

### LeapXpert

No discussions available for this product.

### Symphony

No discussions available for this product.

### Mattermost

- Title: [What is Mattermost used for?](https://www.g2.com/discussions/what-is-mattermost-used-for) — 3 comments
  > **Top comment:** "Mattermost is used primarily as a chat platform."
- Title: [What is Mattermost used for?](https://www.g2.com/discussions/mattermost-what-is-mattermost-used-for) — 2 comments
  > **Top comment:** "For business & professional communications mostly. You can say opensource slack."
- Title: [Is Slack a Mattermost?](https://www.g2.com/discussions/is-slack-a-mattermost) — 2 comments
  > **Top comment:** "Slack is not “Mattermost”. But Mattermost in same category, and best open-source alternative to slack with more features."
- Title: [Is Mattermost secure?](https://www.g2.com/discussions/is-mattermost-secure) — 2 comments
  > **Top comment:** "Yes, I have used it for long and it’s the most secure BIM tool that I have ever used!"
- Title: [when are you going to improve its UI?](https://www.g2.com/discussions/when-are-you-going-to-improve-its-ui) — 2 comments, 1 upvote
  > **Top comment:** "Good news, it's opensource so you can fork it yourself:
https://github.com/mattermost
"

### Microsoft Teams

- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 19 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/leapxpert-vs-symphony-symphony-vs-mattermost-vs-microsoft-teams)