# Launchpad CRM vs Mazrica Sales (formerly Senses) Comparison | | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.8 out of 5 | | **Total Reviews** | 22 | 11 | | **Largest Market Segment** | Small-Business (37.5% of reviews) | Small-Business (60.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Launchpad CRM Pros: - Ease of Use (1 reviews) - Organization Efficiency (1 reviews) Cons: - Expertise Required (1 reviews) ### Mazrica Sales (formerly Senses) **Not enough data** --- ## Ratings Comparison | Rating | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Meets Requirements** | 8.4 (15 reviews) | 8.9 (9 reviews) | | **Ease of Use** | 8.3 (15 reviews) | 8.7 (9 reviews) | | **Ease of Setup** | 8.1 (7 reviews) | Not enough data | | **Ease of Admin** | 7.7 (5 reviews) | Not enough data | | **Quality of Support** | 8.0 (15 reviews) | 8.9 (9 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (5 reviews) | Not enough data | | **Product Direction (% positive)** | 8.3 (14 reviews) | 10.0 (6 reviews) | --- ## Pricing ### Launchpad CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Mazrica Sales (formerly Senses) #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Launchpad CRM** | 8.0/10 | 15 | | **Mazrica Sales (formerly Senses)** | 8.3/10 | 7 | #### Sales Force Automation | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Contact & Account Management** | 8.0 (9 reviews) | Not enough data | | **Partner Relationship Mgmt. (PRM)** | 8.0 (10 reviews) | Not enough data | | **Opportunity & Pipeline Mgmt.** | 8.2 (10 reviews) ✓ Verified | Not enough data | | **Task / Activity Management** | 8.5 (11 reviews) ✓ Verified | Not enough data | | **Territory & Quota Management** | 7.8 (9 reviews) | Not enough data | | **Desktop Integration** | 7.7 (10 reviews) ✓ Verified | Not enough data | | **Product & Price List Management** | 8.7 (9 reviews) | Not enough data | | **Quote & Order Management** | 8.3 (9 reviews) | Not enough data | | **Customer Contract Management** | 8.5 (11 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Email Marketing** | 7.8 (10 reviews) | Not enough data | | **Campaign Management** | Feature Not Available | Not enough data | | **Lead Management** | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | Feature Not Available | Not enough data | #### Customer Support | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Case Management** | 7.2 (9 reviews) | 8.3 (5 reviews) | | **Customer Support Portal** | 8.1 (9 reviews) | 8.0 (5 reviews) | | **Knowledge Base** | 7.9 (11 reviews) ✓ Verified | 7.3 (5 reviews) | | **Call Center Features** | 7.4 (9 reviews) | 9.0 (5 reviews) | | **Support Analytics** | 7.6 (9 reviews) | 8.0 (5 reviews) | #### Reporting & Analytics | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Reporting** | 8.8 (11 reviews) ✓ Verified | 9.0 (5 reviews) | | **Dashboards** | 7.8 (12 reviews) ✓ Verified | 9.3 (5 reviews) | | **Forecasting** | 8.2 (10 reviews) ✓ Verified | 8.0 (5 reviews) | #### Mobile & Social | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Social Collaboration Features** | Feature Not Available | 7.7 (5 reviews) | | **Social Network Integration** | Feature Not Available | 8.0 (5 reviews) | | **Mobile User Support** | 7.9 (11 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Document & Content Mgmt.** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | #### Integration | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | #### Generative AI | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Launchpad CRM | Mazrica Sales (formerly Senses) | |---|---|---| | **Small-Business** | 37.5% | 60.0% | | **Mid-Market** | 31.3% | 30.0% | | **Enterprise** | 31.3% | 10.0% | ### By Industry #### Launchpad CRM - **Non-Profit Organization Management:** 12.5% - **Consumer Goods:** 12.5% - **Accounting:** 12.5% - **Wholesale:** 6.3% - **Telecommunications:** 6.3% - **Real Estate:** 6.3% - **Marketing and Advertising:** 6.3% - **Management Consulting:** 6.3% - **Libraries:** 6.3% - **Consumer Electronics:** 6.3% - **Other:** 18.8% #### Mazrica Sales (formerly Senses) - **Marketing and Advertising:** 20.0% - **Food & Beverages:** 20.0% - **Computer Software:** 20.0% - **Textiles:** 10.0% - **Telecommunications:** 10.0% - **Newspapers:** 10.0% - **Education Management:** 10.0% --- ## Alternatives ### Alternatives to Launchpad CRM - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13891 reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (649 reviews) - [Oracle Siebel](https://www.g2.com/products/oracle-siebel/reviews) — 3.5/5 stars (467 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14763 reviews) ### Alternatives to Mazrica Sales (formerly Senses) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.5/5 stars (1406 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14763 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13891 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4131 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2617 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2059 reviews) --- ## Top Discussions ### Launchpad CRM - Title: [What is Launchpad CRM used for?](https://www.g2.com/discussions/what-is-launchpad-crm-used-for) — 1 comment > **Top comment:** "it helps businesses keep track of their customers and make it easier to do business. " ### Mazrica Sales (formerly Senses) No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/launchpad-crm-vs-mazrica-sales-formerly-senses)