2026 Best Software Awards are here!See the list
Compare Klara and Luma Health 
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Klara
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraLuma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthKlara vs Luma Health
When assessing the two solutions, reviewers found Luma Health easier to use and do business with overall. However, reviewers preferred the ease of set up with Klara, along with administration.
- Reviewers felt that Luma Health meets the needs of their business better than Klara.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Klara.
Pricing
Entry-Level Pricing
Klara
No pricing availableLuma Health
No pricing availableFree Trial
Klara
No trial information availableLuma Health
No trial information availableRatings
Meets Requirements
9.2
85
9.5
53
Ease of Use
9.2
87
9.5
53
Ease of Setup
9.3
58
9.0
34
Ease of Admin
9.5
34
9.3
34
Quality of Support
9.0
79
9.5
55
Has the product been a good partner in doing business?
9.0
33
9.7
35
Product Direction (% positive)
9.0
83
10.0
52
Features by Category
Information Flow
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Patient Experience
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
55
9.8
29
9.5
55
9.8
29
Feature Not Available
9.7
24
9.3
54
9.7
26
9.5
55
9.7
29
9.4
52
9.8
26
9.4
52
9.4
26
9.3
55
9.9
26
Patient Convenience
9.3
25
9.4
6
9.1
24
9.2
6
9.6
23
9.5
11
9.6
23
9.8
9
9.7
23
9.5
11
Administration
9.3
23
9.4
12
9.4
24
9.8
14
8.6
23
9.2
6
8.6
23
8.9
6
8.7
22
9.0
12
9.0
22
9.5
7
Patient-Centered Functions
9.1
63
9.3
18
|
Verified
9.1
62
9.3
22
|
Verified
8.1
19
9.6
13
|
Verified
9.3
58
9.8
19
|
Verified
Feature Not Available
Feature Not Available
Operations
9.2
70
9.3
30
|
Verified
9.0
65
9.4
27
|
Verified
8.9
66
9.0
12
|
Verified
9.2
64
9.6
21
|
Verified
9.0
56
9.5
17
|
Verified
8.9
52
9.3
14
|
Verified
Feature Not Available
Feature Not Available
Generative AI
8.6
16
Not enough data
Operations Management
Not enough data
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Added Efficiencies
Not enough data
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Technology
9.5
22
Not enough data
9.8
20
Not enough data
8.9
20
Not enough data
Administration
8.9
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Compliance
9.6
22
Not enough data
9.7
19
Not enough data
Categories
Categories
Shared Categories
Klara and Luma Health are categorized as Patient Intake, Patient Engagement, HIPAA Compliant Messaging, and Patient Scheduling
Unique Categories
Klara is categorized as Telemedicine
Luma Health is categorized as Medical Practice Management and Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
