Compare Jotform and Typeform 
At a Glance
Market Segments
Small-Business (73.1% of reviews)
Small-Business (63.0% of reviews)
Entry-Level Pricing
Free
Free Per Month
Jotform
Star Rating
(3,528)4.7 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansTypeform
Star Rating
(809)4.5 out of 5
Market Segments
Small-Business (63.0% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Typeform excels in its "Survey Builder" feature, offering a user-friendly interface that allows for easy creation of engaging surveys, while Jotform's "Survey Builder" is noted for its extensive template library, making it easier for users to get started quickly.
- Reviewers mention that Typeform's "Design" capabilities are superior, providing more visually appealing forms that enhance user engagement, whereas Jotform's design options, while functional, are considered less customizable by some users.
- G2 users highlight that Jotform's "Payment Processing" feature is more robust, supporting a wider range of payment gateways compared to Typeform, which has received feedback for its limited payment options.
- Users on G2 report that Jotform's "Quality of Support" is rated higher, with many reviewers praising the responsiveness and helpfulness of the support team, while Typeform's support has been described as slower and less comprehensive.
- Reviewers mention that Typeform's "Conditional Logic" feature is more intuitive, allowing for seamless branching in surveys, while Jotform's implementation is seen as slightly more complex, which can lead to confusion for new users.
- Users say that Jotform's "Mobile Forms" functionality is superior, with better offline capabilities and a more reliable mobile experience, while Typeform's mobile optimization has been criticized for occasional glitches and slower load times.
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Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
Jotform
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.1
2,905
8.9
661
Ease of Use
9.2
2,965
9.3
665
Ease of Setup
9.2
2,115
9.0
382
Ease of Admin
9.1
1,937
8.9
346
Quality of Support
8.8
2,299
8.4
482
Has the product been a good partner in doing business?
9.2
1,843
8.7
327
Product Direction (% positive)
9.3
2,890
8.5
626
Features by Category
Registration
8.9
584
Not enough data
9.1
599
Not enough data
8.0
495
Not enough data
8.0
472
Not enough data
8.3
476
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing and Communications
7.9
443
Not enough data
8.5
524
Not enough data
8.3
513
Not enough data
8.3
474
Not enough data
7.6
429
Not enough data
7.9
434
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.3
66
Not enough data
8.6
65
Not enough data
Feature Not Available
Data Capture
Not enough data
8.5
65
Not enough data
9.0
62
Not enough data
8.6
57
Not enough data
8.9
62
Analytics
Not enough data
8.7
58
Not enough data
8.5
60
Customization
Not enough data
9.3
65
Not enough data
9.1
64
Not enough data
8.7
60
Not enough data
8.7
61
Survey Management
9.3
946
9.1
194
9.3
968
9.1
197
8.8
914
8.6
190
9.0
874
8.9
188
Survey Customization
8.5
797
8.8
192
8.5
844
8.6
184
8.4
742
8.5
168
8.0
659
8.1
139
Survey Insights
8.6
884
8.4
188
8.0
651
8.1
135
8.8
885
8.8
178
8.5
818
8.7
161
Customization
9.0
1479
8.6
111
8.8
1405
8.9
116
9.0
1410
9.0
116
8.8
1534
9.2
119
Additional Functionality
8.8
1352
8.8
103
7.8
1125
Feature Not Available
8.9
1426
8.5
100
8.1
1124
7.9
82
8.9
1415
8.7
100
Performance reviews
9.2
213
Not enough data
8.8
193
Not enough data
Feedback
9.1
199
Not enough data
8.7
185
Not enough data
Data
8.9
196
Not enough data
8.7
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Before the Job
7.3
112
Not enough data
7.4
105
Not enough data
7.8
111
Not enough data
7.5
112
Not enough data
On the Job
7.6
109
Not enough data
8.2
122
Not enough data
7.4
108
Not enough data
8.2
117
Not enough data
7.5
105
Not enough data
After the Job
8.3
127
Not enough data
8.1
125
Not enough data
7.3
106
Not enough data
7.4
105
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
8.1
164
Not enough data
7.7
171
Not enough data
7.7
163
Not enough data
7.6
166
Not enough data
7.5
156
Not enough data
Candidate Management
8.5
205
Not enough data
8.4
195
Not enough data
7.9
178
Not enough data
8.0
184
Not enough data
8.8
207
Not enough data
8.1
179
Not enough data
7.6
154
Not enough data
7.8
155
Not enough data
Platform
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Not enough data
Platform Basics
8.4
318
Not enough data
8.6
346
Not enough data
8.3
329
Not enough data
Platform Content
8.5
320
Not enough data
8.9
353
Not enough data
8.4
307
Not enough data
7.9
292
Not enough data
Platform Additional Functionality
8.1
296
Not enough data
8.4
307
Not enough data
8.0
299
Not enough data
8.0
298
Not enough data
Platform
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Not enough data
Categories
Categories
Shared Categories
Jotform and Typeform are categorized as Online Form Builder and Survey
Unique Categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Salesforce AppExchange Apps, and Field Service Management
Typeform is categorized as Lead Capture
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.4%
Marketing and Advertising
5.0%
Education Management
4.9%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.4%
Other
72.5%
Marketing and Advertising
12.0%
Information Technology and Services
9.3%
Computer Software
8.8%
Internet
4.2%
Education Management
3.7%
Other
61.9%
Most Helpful Reviews
Jotform
Most Helpful Favorable Review
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Most Helpful Critical Review
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Typeform
Most Helpful Favorable Review
Matthew D.
Verified User in Marketing and Advertising
Just like Apple, typeform takes the simple approach of less is more. It’s extremely easy to use which makes it very user-friendly. Our conversion rates are killer since we switched over to typeform.
Most Helpful Critical Review
Matthias T.
Verified User in Media Production
Typeform is overpriced for me; 100 responses (that is, submissions by actual people) cost a whopping 30€ per month. That's 30c per simple survey response. On top of that, even when you're testing submissions yourself (i.e. making sure that automations...
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Matthew D.
Verified User in Marketing and Advertising
Just like Apple, typeform takes the simple approach of less is more. It’s extremely easy to use which makes it very user-friendly. Our conversion rates are killer since we switched over to typeform.
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Matthias T.
Verified User in Media Production
Typeform is overpriced for me; 100 responses (that is, submissions by actual people) cost a whopping 30€ per month. That's 30c per simple survey response. On top of that, even when you're testing submissions yourself (i.e. making sure that automations...
Alternatives
Discussions
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
CR
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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