Compare Jetpack Workflow and Karbon 
At a Glance
Market Segments
Small-Business (81.8% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
$50 monthly/user (yearly plan)
$59.00 1 Users Per Month
Jetpack Workflow
Star Rating
(11)4.1 out of 5
Market Segments
Small-Business (81.8% of reviews)
Entry-Level Pricing
$50 monthly/user (yearly plan)
Browse all 2 pricing plansKarbon
Star Rating
(654)4.8 out of 5
Market Segments
Small-Business (89.8% of reviews)
Entry-Level Pricing
$59.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Karbon excels in collaboration features, with a score of 9.3, allowing teams to work seamlessly together on tasks and projects, while Jetpack Workflow, although strong, has a slightly lower collaboration score of 9.3, indicating it may not be as robust in this area.
- Reviewers mention that Karbon's quality of support is outstanding, scoring 9.3, which is higher than Jetpack Workflow's 9.6, suggesting that users find Karbon's support team more responsive and helpful when issues arise.
- G2 users highlight that Karbon's automation capabilities are impressive, with a score of 8.9, enabling users to streamline repetitive tasks effectively, whereas Jetpack Workflow's automation score is slightly lower, indicating it may not offer the same level of efficiency.
- Users on G2 report that Karbon's ease of setup is rated at 7.8, which is lower than Jetpack Workflow's ease of setup score, suggesting that Jetpack Workflow may provide a more user-friendly onboarding experience for new users.
- Reviewers mention that Karbon's product direction is highly rated at 9.7, indicating a strong commitment to future improvements and features, while Jetpack Workflow's score of 8.3 suggests it may not be as forward-thinking in its development roadmap.
- Users say that Karbon's client portal feature scores 8.0, which is a critical aspect for client communication, while Jetpack Workflow's client portal capabilities may not be as comprehensive, impacting user experience in client interactions.
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Pricing
Entry-Level Pricing
Jetpack Workflow
Scale
$50
monthly/user (yearly plan)
Our newest tier offers everything that the Organize tier offers, plus Plan , our newest team capacity planning feature. More features are coming for our Scale customers!
Karbon
Team
$59.00
1 Users Per Month
For smaller teams looking to consolidate workflows into an integrated collaboration platform.
- Integrated Email
- Team Collaboration Tools
- Workflow and To-Do Lists
Free Trial
Jetpack Workflow
Free Trial is available
Karbon
Free Trial is available
Ratings
Meets Requirements
8.8
8
9.0
512
Ease of Use
9.0
8
8.8
513
Ease of Setup
Not enough data
7.8
289
Ease of Admin
Not enough data
8.6
233
Quality of Support
9.6
8
9.3
487
Has the product been a good partner in doing business?
Not enough data
9.4
232
Product Direction (% positive)
8.3
7
9.7
478
Features by Category
Setup
Not enough data
9.0
249
Not enough data
9.0
262
Not enough data
8.5
246
Not enough data
8.8
260
Management
Not enough data
8.3
249
Not enough data
8.6
240
Not enough data
7.9
200
Generative AI
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
9.2
65
Not enough data
8.8
63
Not enough data
7.4
59
Not enough data
7.8
63
Platform Content
Not enough data
8.9
65
Platform Data
Not enough data
8.7
66
Payment Processing
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.0
217
Not enough data
8.8
224
Not enough data
8.8
196
Collaboration
Not enough data
9.3
216
Not enough data
9.3
222
Not enough data
Feature Not Available
Billing
Not enough data
8.1
204
Not enough data
7.6
193
Not enough data
6.6
161
Onboarding
Not enough data
9.0
222
Not enough data
9.2
216
Not enough data
8.9
213
Visibility
Not enough data
9.1
220
Not enough data
8.2
191
Not enough data
8.0
201
Not enough data
8.3
203
Not enough data
8.7
212
Not enough data
8.3
197
Categories
Categories
Shared Categories
Jetpack Workflow and Karbon are categorized as Accounting Practice Management
Unique Categories
Jetpack Workflow has no unique categories
Reviews
Reviewers' Company Size
Jetpack Workflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Karbon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
81.8%
Management Consulting
9.1%
Health, Wellness and Fitness
9.1%
‐
‐
Other
0.0%
Accounting
95.5%
Financial Services
1.2%
Consulting
1.1%
Marketing and Advertising
0.6%
Law Practice
0.3%
Other
1.2%
Most Helpful Reviews
Jetpack Workflow
Most Helpful Favorable Review
Verified User in Accounting
Using JetPack helps us keep track of all the big and small things so nothing falls through the cracks. The dashboard view showing overdue tasks, due today, this week and next week is very helpful. It's been especially helpful as we have added our first...
Most Helpful Critical Review
Verified User in Accounting
Difficult to update a task or template; assigned users dropped from tasks without reason.
Karbon
Most Helpful Favorable Review
Jag S.
Verified User in Accounting
Karbon is like the command center for our accounting firm, seamlessly bringing together all our communications, tasks, and client work in one place. The collaborative email and task management features are a game-changer, allowing our team to stay...
Most Helpful Critical Review
Verified User in Accounting
The cumbersome nature of setting up work
Verified User in Accounting
Using JetPack helps us keep track of all the big and small things so nothing falls through the cracks. The dashboard view showing overdue tasks, due today, this week and next week is very helpful. It's been especially helpful as we have added our first...
Jag S.
Verified User in Accounting
Karbon is like the command center for our accounting firm, seamlessly bringing together all our communications, tasks, and client work in one place. The collaborative email and task management features are a game-changer, allowing our team to stay...
Verified User in Accounting
Difficult to update a task or template; assigned users dropped from tasks without reason.
Verified User in Accounting
The cumbersome nature of setting up work
Discussions
Jetpack Workflow has no discussions with answers
Can you tell me more about Aliases? or Can you make a webinar for this topic?
1 comment
LM
Hi Ciara, are you referring to using an alias email address, and using that with Karbon? If so, this help article might be helpful:...Read more
Please tell me you are not going to remove "To Do",and the ability to focus in on only Today's Tasks
1 comment
MD
Karbon is working towards a more thoughtful approach to work. The end result will be different in many ways but will not be worse overall and will be better...Read more
Can I use karbon with IG, FB
1 comment
MD
There are no native social integrations built in Karbon, but the possibilities are endless when using the open API.Read more
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