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- IBM OpenPages-vs-ServiceNow Integrated Risk Management
Compare IBM OpenPages and ServiceNow Integrated Risk Management 
At a Glance
Market Segments
Mid-Market (35.0% of reviews)
Enterprise (84.2% of reviews)
Entry-Level Pricing
Contact Us 0 Pricing is based on the number of instances and Capacity Units (CU)
No pricing available
IBM OpenPages
Star Rating
(70)4.2 out of 5
Market Segments
Mid-Market (35.0% of reviews)
Entry-Level Pricing
Contact Us 0 Pricing is based on the number of instances and Capacity Units (CU)
Free Trial is available
Browse all 2 pricing plansServiceNow Integrated Risk Management
Star Rating
(22)4.4 out of 5
Market Segments
Enterprise (84.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Integrated Risk ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM OpenPages excels in its Customized Vendor Pages feature, achieving a perfect score of 10.0, which allows for tailored vendor management experiences. In contrast, ServiceNow Integrated Risk Management, while strong, does not offer the same level of customization, scoring lower in this area.
- Reviewers mention that IBM OpenPages has a superior Audit Trail functionality, scoring 9.0, which provides comprehensive tracking of changes and actions. ServiceNow Integrated Risk Management also performs well but falls slightly behind with a score of 8.7, indicating a less robust audit capability.
- G2 users highlight the effectiveness of IBM OpenPages in Questionnaire Templates, scoring 9.8, which streamlines the risk assessment process. In comparison, ServiceNow Integrated Risk Management's templates are noted as useful but not as flexible, resulting in a score of 8.5.
- Users on G2 report that ServiceNow Integrated Risk Management shines in Regulatory Change Management, particularly with its Content Library and Impact Analysis features, both scoring 9.0. IBM OpenPages, while competent, does not match this level of regulatory support.
- Reviewers mention that the Monitoring and Alerts feature in ServiceNow Integrated Risk Management is highly effective, scoring 9.6, which helps organizations stay proactive about risks. IBM OpenPages, while offering monitoring capabilities, scores lower at 8.5, indicating less effectiveness in this area.
- Users say that the Quality of Support for IBM OpenPages is rated at 8.4, which is higher than ServiceNow Integrated Risk Management's score of 7.8. This suggests that users may find IBM OpenPages more responsive and helpful when issues arise.
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Pricing
Entry-Level Pricing
IBM OpenPages
IBM OpenPages - SaaS
Contact Us
0 Pricing is based on the number of instances and Capacity Units (CU)
Standard : The Standard plan is ideal for small to medium sized organizations or departments in larger organization who are looking for expanded use of GRC solutions.
- Standard Pricing is based on the number of instances and Capacity Units (CU) 1 OpenPages solution = 50 Capacity Units 10 Concurrent Users = 10 Capacity Units --- Limitations --- Maximum of 5 OpenPages solutions Maximum of 200 concurrent users
ServiceNow Integrated Risk Management
No pricing availableFree Trial
IBM OpenPages
Free Trial is available
ServiceNow Integrated Risk Management
No trial information availableRatings
Meets Requirements
8.5
48
8.3
18
Ease of Use
8.5
48
7.7
18
Ease of Setup
8.1
29
7.2
10
Ease of Admin
7.4
17
6.7
9
Quality of Support
8.4
45
7.8
16
Has the product been a good partner in doing business?
7.8
17
7.7
10
Product Direction (% positive)
8.3
48
8.5
16
Features by Category
Audit Management
9.0
14
Not enough data
8.9
15
Not enough data
8.9
14
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
Regulatory Change Management
9.0
14
Not enough data
9.0
14
Not enough data
9.3
14
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.3
14
Not enough data
Risk Management
9.2
16
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
8.8
13
Not enough data
Third Party & Supplier Risk Management
8.8
13
Not enough data
9.4
13
Not enough data
8.8
13
Not enough data
9.1
13
Not enough data
Business Continuity Management
8.5
13
Not enough data
8.8
13
Not enough data
9.1
13
Not enough data
Ethics and Compliance Learning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
8.6
14
Not enough data
8.8
14
Not enough data
8.6
14
Not enough data
8.6
15
Not enough data
Services
8.6
15
Not enough data
8.7
15
Not enough data
8.4
15
Not enough data
9.1
15
Not enough data
Functionality
10.0
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
Risk assessment
9.8
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
Planning
8.8
10
Not enough data
9.0
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Execution
9.0
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Analytics
8.3
10
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
Integration
8.8
10
Not enough data
9.0
10
Not enough data
8.8
10
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Risk Assessment
9.5
7
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
Risk Control
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Monitoring
9.5
7
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
Reporting
9.8
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Workflows - Audit Management
9.1
13
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
8.5
13
Not enough data
9.0
12
Not enough data
Documentation - Audit Management
8.7
13
Not enough data
8.6
13
Not enough data
Reporting & Analytics - Audit Management
9.0
13
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
IBM OpenPages and ServiceNow Integrated Risk Management are categorized as Enterprise Risk Management (ERM), Audit Management, Regulatory Change Management, and Operational Risk Management
Unique Categories
IBM OpenPages is categorized as Third Party & Supplier Risk Management, IT Risk Management, Business Continuity Management, and Vendor Security and Privacy Assessment
ServiceNow Integrated Risk Management is categorized as Policy Management
Reviews
Reviewers' Company Size
IBM OpenPages
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Integrated Risk Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
18.3%
Information Technology and Services
13.3%
Financial Services
10.0%
Computer Software
10.0%
Insurance
6.7%
Other
41.7%
Information Technology and Services
15.8%
Financial Services
10.5%
Computer Software
10.5%
Research
5.3%
Non-Profit Organization Management
5.3%
Other
52.6%
Most Helpful Reviews
IBM OpenPages
Most Helpful Favorable Review
owen. k.
Verified User in Broadcast Media
It is an easy to use platform that has a user-friendly interface. It has an active customer support team. I love IBM OpenPages because it AI-powered. I love it's GRC management solutions for it can run on any cloud. I love the way AI has been used to assist...
Most Helpful Critical Review
Verified User in Banking
Some of the access to documents can be counter-intuitive
ServiceNow Integrated Risk Management
Most Helpful Favorable Review
Karan D.
Verified User in Management Consulting
ServiceNow Governance, Risk, and Compliance (GRC) revolutionizes outdated procedures throughout your entire organization, creating a cohesive GRC program on the Now Platform. By leveraging the power of continuous monitoring, intelligent prioritization, and...
Most Helpful Critical Review
Verified User in Computer Software
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
owen. k.
Verified User in Broadcast Media
It is an easy to use platform that has a user-friendly interface. It has an active customer support team. I love IBM OpenPages because it AI-powered. I love it's GRC management solutions for it can run on any cloud. I love the way AI has been used to assist...
Karan D.
Verified User in Management Consulting
ServiceNow Governance, Risk, and Compliance (GRC) revolutionizes outdated procedures throughout your entire organization, creating a cohesive GRC program on the Now Platform. By leveraging the power of continuous monitoring, intelligent prioritization, and...
Verified User in Banking
Some of the access to documents can be counter-intuitive
Verified User in Computer Software
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
Alternatives
Discussions
IBM OpenPages has no discussions with answers
ServiceNow Integrated Risk Management has no discussions with answers
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