# HubSpot Sales Hub vs JustCall Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like automation for repetitive tasks and a clean interface enhance daily usability, making it easier to manage leads, deals, and follow-ups.
- **Users say** JustCall offers a straightforward and intuitive experience for business communication, particularly highlighting its integration of calling, SMS, and call tracking into a single platform. This integration helps streamline workflows, allowing teams to focus on their tasks without constant guidance.
- **Reviewers mention** that HubSpot Sales Hub's advanced AI tools significantly improve productivity, with features like quick search and filtering capabilities. Users have noted that the connection with AI assistants like Claude simplifies accessing information about prospects and deal stages, making their work more efficient.
- **According to verified reviews** , JustCall's dashboard and AI assistants are praised for making team management easier. Users appreciate the variety of options available, such as SMS campaigns and CRM functionalities, which contribute to a more organized and effective outreach strategy.
- **G2 reviewers highlight** that while HubSpot Sales Hub has a higher overall satisfaction score, JustCall still maintains a competitive edge in ease of use. Users have noted that JustCall's interface is clean and user-friendly, making it easy to manage conversations and perform tasks without a steep learning curve.
- **Users report** that HubSpot Sales Hub's robust automation features save significant time, allowing for more focus on strategic tasks. The ability to create customizable business templates and easily upload them is a feature that many users find particularly beneficial for maintaining organization and efficiency.



| | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 13,876 | 2,388 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (61.2% of reviews) | 
| **Entry Level Price** | $0.00 | $29.00 2 - User/Month (Billed Annually) | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### JustCall

Pros:
- Ease of Use (286 reviews)
- Features (207 reviews)

Cons:
- Call Issues (154 reviews)
- Call Functionality (99 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | JustCall | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10074 reviews) | 8.6 (2158 reviews) | 
  | **Ease of Use** | 8.7 (10966 reviews) | 8.8 (2206 reviews) | 
  | **Ease of Setup** | 8.3 (4926 reviews) | 8.7 (1932 reviews) | 
  | **Ease of Admin** | 8.6 (3164 reviews) | 8.6 (732 reviews) | 
  | **Quality of Support** | 8.6 (9074 reviews) | 8.3 (2000 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3116 reviews) | 8.6 (731 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9618 reviews) | 8.8 (2147 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### JustCall

#### Entry-Level Pricing

Plan: Team

Price: $29.00 2 - User/Month (Billed Annually)

Description: Business phone system with CRM integrations

Key Features:
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes

[Browse all 8 editions](https://www.g2.com/products/saas-labs-justcall/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7642 |
| **JustCall** | N/A | N/A |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6175 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6052 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.6 (6207 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.5 (5095 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.2 (2467 reviews) | Not enough data | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Email Marketing** | 8.7 (5427 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.7 (5266 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Case Management** | 8.3 (3636 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (2466 reviews) | Not enough data | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Reporting** | 8.2 (5854 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.4 (6166 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (4134 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (3031 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (1667 reviews) | Not enough data | 

#### Integration

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (2400 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 7.7/10 | 321 |

#### Ticket and Case Management

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.1 (150 reviews) | 
| **Ticket response user experience** | Not enough data | 8.0 (150 reviews) | 
| **Workflow** | Not enough data | 7.9 (145 reviews) | 
| **Response Automation** | Not enough data | 7.6 (146 reviews) | 
| **SLA Management** | Not enough data | 7.5 (135 reviews) | 
| **Attachments/Screencasts** | Not enough data | 8.0 (140 reviews) | 
| **Ticket Collaboration** | Not enough data | 7.6 (133 reviews) | 
| **Customer and Contacts Database** | Not enough data | 8.0 (143 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (105 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (36 reviews) | 

#### Agentic AI - Help Desk

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (10 reviews) | 

#### Communication Channels

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Customer Portal** | Not enough data | 7.7 (135 reviews) | 
| **Email to Case** | Not enough data | 7.7 (132 reviews) | 
| **Chat/Live Support** | Not enough data | 7.9 (142 reviews) | 
| **Social Integration** | Not enough data | 7.2 (129 reviews) | 
| **Voice** | Not enough data | 8.5 (141 reviews) | 

#### Platform

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.9 (146 reviews) | 
| **Customization ** | Not enough data | 7.8 (287 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (150 reviews) | 
| **Integration** | Not enough data | 8.3 (151 reviews) | 
| **Reporting** | Not enough data | 8.1 (148 reviews) | 
| **Dashboards** | Not enough data | 8.4 (148 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 839 |
| **JustCall** | 7.7/10 | 61 |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Feature Not Available | 
| **Lead Qualification** | 8.6 (622 reviews) | Feature Not Available | 
| **Lead Follow-up** | 8.9 (651 reviews) | 7.5 (54 reviews) | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | 7.9 (56 reviews) | 

#### Organization

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Feature Not Available | 
| **Data Entry** | 8.8 (666 reviews) | Feature Not Available | 
| **Integrations / APIs** | 8.6 (602 reviews) | Feature Not Available | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | 7.8 (55 reviews) | 
| **Peformance Tracking** | 8.8 (668 reviews) | 8.0 (56 reviews) | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Sales Forecasting ** | 8.7 (620 reviews) | Feature Not Available | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | 7.3 (56 reviews) | 
| **AI Text Summarization** | 8.3 (155 reviews) | Feature Not Available | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | 7.5 (12 reviews) | 
| **Multi-step Planning** | 8.1 (20 reviews) | 7.0 (11 reviews) | 
| **Cross-system Integration** | 8.2 (20 reviews) | 6.5 (10 reviews) | 
| **Adaptive Learning** | 8.1 (20 reviews) | 7.9 (13 reviews) | 
| **Natural Language Interaction** | 8.1 (20 reviews) | 7.4 (12 reviews) | 
| **Proactive Assistance** | 8.1 (20 reviews) | 7.1 (13 reviews) | 
| **Decision Making** | 8.3 (20 reviews) | 8.2 (11 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **JustCall** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1440 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1528 reviews) | Not enough data | 
| **Calendar** | 8.7 (1390 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1551 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.5/10 | 628 |

#### Dialing Options

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Preview Dialing** | Not enough data | 8.4 (576 reviews) | 
| **Progressive Dialing** | Not enough data | 8.5 (572 reviews) ✓ Verified | 
| **Predictive Dialing** | Not enough data | 8.5 (9 reviews) | 

#### Agent Tools

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 7.9 (540 reviews) ✓ Verified | 
| **Callback Scheduling ** | Not enough data | 8.1 (561 reviews) ✓ Verified | 
| **Call Recording ** | Not enough data | 9.0 (583 reviews) ✓ Verified | 

#### Automation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 8.1 (545 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | Not enough data | 8.1 (543 reviews) ✓ Verified | 
| **Call Scrubbing** | Not enough data | 8.0 (544 reviews) ✓ Verified | 

#### Agentic AI - Auto Dialer

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (14 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 8.1 (9 reviews) | 
| **Compliance Monitoring** | Not enough data | 9.4 (8 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 9.4 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **JustCall** | 7.9/10 | 59 |

#### Call Analytics

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | 8.7 (55 reviews) | 
| **Machine Learning** | 7.9 (269 reviews) | 7.9 (53 reviews) | 
| **Call Analysis** | 8.0 (278 reviews) | 8.1 (53 reviews) | 
| **Lead Qualification** | Feature Not Available | 8.1 (53 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | 8.1 (53 reviews) | 
| **Speech-to-Text** | 7.5 (243 reviews) | 8.2 (53 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Feature Not Available | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | 7.7 (5 reviews) | 
| **Multi-step Planning** | 7.5 (26 reviews) | 7.7 (5 reviews) | 
| **Cross-system Integration** | 7.8 (26 reviews) | 7.8 (6 reviews) | 
| **Adaptive Learning** | 7.3 (25 reviews) | 8.0 (5 reviews) | 
| **Natural Language Interaction** | 7.7 (24 reviews) | 7.0 (5 reviews) | 
| **Proactive Assistance** | 7.3 (24 reviews) | 7.3 (5 reviews) | 
| **Decision Making** | 7.5 (25 reviews) | 8.1 (6 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 365 |

#### Text Messaging

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.4 (321 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 8.7 (335 reviews) | 
| **Text Scheduler** | Not enough data | 8.4 (327 reviews) | 
| **Automatic Replies** | Not enough data | 8.0 (311 reviews) | 
| **Automatic URL Shortening** | Not enough data | 7.2 (302 reviews) | 
| **MMS Marketing** | Not enough data | 8.0 (319 reviews) | 
| **Personalization** | Not enough data | 8.1 (314 reviews) | 
| **Transactional SMS** | Not enough data | 8.3 (320 reviews) | 

#### SMS Platform

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (312 reviews) | 
| **Automation** | Not enough data | 8.2 (318 reviews) | 
| **White Label** | Not enough data | 7.2 (309 reviews) | 
| **Text-to-Landline** | Not enough data | 7.1 (307 reviews) | 
| **Short Codes** | Not enough data | 7.2 (295 reviews) | 
| **API Integration** | Not enough data | 8.1 (306 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | 
| **Decision Making** | Not enough data | 7.6 (12 reviews) | 

#### AI Automation - SMS Marketing

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

#### AI Content Generation - SMS Marketing

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 7.7/10 | 383 |

#### Channels

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 8.0 (351 reviews) | 
| **Open Listening** | Not enough data | 7.8 (351 reviews) | 
| **Physical Media** | Not enough data | 6.9 (352 reviews) | 

#### Design

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | 7.8 (352 reviews) | 
| **Create Content** | Not enough data | 7.3 (358 reviews) | 
| **Personalization** | Not enough data | 8.1 (365 reviews) | 
| **Inbound Identification** | Not enough data | 8.1 (358 reviews) | 
| **Regulatory Compliance** | Not enough data | 8.3 (352 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (139 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 71 |

#### Quality Assurance

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Evaluation** | Not enough data | 8.0 (67 reviews) | 
| **Calibration** | Not enough data | 7.9 (62 reviews) | 
| **Reports** | Not enough data | 8.0 (60 reviews) | 

#### Engagement

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Feedback** | Not enough data | 8.0 (65 reviews) | 
| **Dashboards** | Not enough data | 8.1 (68 reviews) | 
| **Training** | Not enough data | 7.5 (63 reviews) | 

#### Performance

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Integrations** | Not enough data | 8.7 (66 reviews) | 
| **Compliance** | Not enough data | 8.6 (63 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (63 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (60 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 586 |

#### Channels

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Voice** | Not enough data | 8.7 (504 reviews) ✓ Verified | 
| **Social** | Not enough data | 7.4 (454 reviews) | 
| **Web Chat** | Not enough data | 7.6 (436 reviews) | 
| **Mobile SMS** | Not enough data | 8.4 (495 reviews) ✓ Verified | 
| **Email** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Functions

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Session Routing** | Not enough data | 8.1 (493 reviews) ✓ Verified | 
| **Session Queuing** | Not enough data | 8.1 (478 reviews) ✓ Verified | 
| **Concurrent Calling** | Not enough data | 8.0 (486 reviews) ✓ Verified | 
| **Speech Analytics** | Not enough data | 7.9 (415 reviews) | 
| **Auto Dialer** | Not enough data | 8.0 (450 reviews) ✓ Verified | 
| **IVR** | Not enough data | 8.2 (464 reviews) ✓ Verified | 
| **Inbound Screen Pop** | Not enough data | 8.0 (446 reviews) ✓ Verified | 
| **Persistent Data** | Not enough data | 8.0 (445 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (6 reviews) | 

#### Administrative

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 8.3 (483 reviews) ✓ Verified | 
| **Administrator Access** | Not enough data | 8.4 (484 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | 8.4 (520 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 8.7 (459 reviews) ✓ Verified | 
| **Agent Scheduling and Assignment** | Not enough data | 7.9 (463 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 12 |
| **JustCall** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | 7.8 (33 reviews) | 
| **Route To Human** | 8.6 (11 reviews) | 8.0 (32 reviews) | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | 8.4 (32 reviews) | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | Feature Not Available | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | 7.5 (31 reviews) | 
| **Lead Generation** | 8.8 (10 reviews) | 7.2 (30 reviews) | 
| **Document Processing** | 8.5 (10 reviews) | Feature Not Available | 
| **Feedback Collection** | 8.9 (9 reviews) | 7.6 (31 reviews) | 

#### Platform

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | 7.9 (32 reviews) | 
| **Integration** | 8.3 (11 reviews) | 8.3 (33 reviews) | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | 7.9 (33 reviews) | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | 7.6 (30 reviews) | 
| **Adaptive Responses** | 8.0 (10 reviews) | Feature Not Available | 
| **Task Execution** | 8.0 (10 reviews) | 7.5 (32 reviews) | 
| **Problem Solving** | 7.8 (10 reviews) | 7.7 (31 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | 7.6 (31 reviews) | 
| **AI Text Summarization** | 8.9 (11 reviews) | 7.3 (32 reviews) | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 106 |

#### Workforce Management

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Agent Availability** | Not enough data | 8.4 (87 reviews) | 
| **Skills Management** | Not enough data | 8.0 (84 reviews) | 
| **Shift Scheduling** | Not enough data | 7.8 (88 reviews) | 
| **Agent Self-Service** | Not enough data | 7.6 (83 reviews) | 
| **Mobile Access** | Not enough data | 8.3 (91 reviews) | 

#### Administration

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Automation** | Not enough data | 7.9 (84 reviews) | 
| **Performance Analysis** | Not enough data | 8.1 (86 reviews) | 
| **Dashboards** | Not enough data | 8.4 (88 reviews) | 
| **Forecasting** | Not enough data | 7.6 (78 reviews) | 
| **Intraday Management** | Not enough data | 7.9 (89 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.1/10 | 306 |

#### Platform

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Omnichannel** | Not enough data | 7.4 (282 reviews) | 
| **Mobile Access** | Not enough data | 8.2 (287 reviews) | 
| **Queue Management** | Not enough data | 7.9 (291 reviews) | 
| **Call Routing** | Not enough data | 8.3 (295 reviews) | 
| **Call Back** | Not enough data | 8.1 (289 reviews) | 
| **IVR** | Not enough data | 7.8 (282 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.1 (284 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 6.9 (99 reviews) | 

#### Workforce Management

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.5 (284 reviews) | 
| **Performance Evaluation** | Not enough data | 8.4 (285 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 

#### Administrative

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (292 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.4 (290 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **JustCall** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 7.9/10 | 322 |

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (35 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (36 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.6 (35 reviews) | 

#### Communication

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 8.0 (201 reviews) | 
| **Notifications** | Not enough data | 8.2 (203 reviews) | 
| **Targeted Emails** | Not enough data | 7.7 (191 reviews) | 
| **In-App Messaging** | Not enough data | 8.1 (191 reviews) | 
| **Co-Browsing** | Not enough data | 7.5 (193 reviews) | 

####  Internal Use

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Customization ** | Not enough data | 7.8 (287 reviews) | 
| **Conversation Archiving** | Not enough data | 8.0 (198 reviews) | 
| **Lead Development** | Not enough data | 7.9 (194 reviews) | 
| **Knowledge Base** | Not enough data | 7.9 (190 reviews) | 
| **Team Inbox ** | Not enough data | 8.2 (195 reviews) | 
| **Customer Profiles** | Not enough data | 8.2 (196 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 180 |

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.2 (36 reviews) | 

#### Self-Service Experience

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.2 (165 reviews) | 
| **Searchable Articles** | Not enough data | 7.9 (170 reviews) | 
| **Community Forums** | Not enough data | Feature Not Available | 
| **Mobile Optimization** | Not enough data | Feature Not Available | 
| **Personalization** | Not enough data | 8.3 (165 reviews) | 

#### Self-Service Platform

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Branding** | Not enough data | 7.9 (167 reviews) | 
| **Automation** | Not enough data | 8.1 (166 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.4 (165 reviews) | 
| **Integrations** | Not enough data | 8.5 (166 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.2/10 | 57 |

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.2 (56 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 7.4/10 | 76 |

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (72 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (73 reviews) | 

### Employee Monitoring

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 7.8/10 | 151 |

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (127 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (126 reviews) | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 

#### Monitoring

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Interactions** | Not enough data | 8.4 (136 reviews) | 
| **Web & Application Usage** | Not enough data | 8.0 (135 reviews) | 
| **Mobile App Usage** | Not enough data | Feature Not Available | 
| **Screenshots** | Not enough data | 7.6 (129 reviews) | 
| **Web Blocking** | Not enough data | 7.3 (127 reviews) | 

#### Activity Monitoring - Employee Monitoring

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Calls** | Not enough data | 8.8 (144 reviews) | 
| **Email Activity Tracking** | Not enough data | 7.5 (127 reviews) | 
| **Social Media Activity Tracking** | Not enough data | 6.7 (130 reviews) | 
| **Live Chat** | Not enough data | 7.3 (132 reviews) | 

#### Feedback

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Archives** | Not enough data | 8.0 (131 reviews) | 

#### Productivity Analytics - Employee Monitoring

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Project** | Not enough data | 8.1 (59 reviews) | 
| **Hours** | Not enough data | 8.4 (59 reviews) | 
| **Intelligence** | Not enough data | 7.9 (58 reviews) | 
| **Burnout Indicators** | Not enough data | 7.6 (58 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.7/10 | 43 |

#### Basic Communication - Cloud PBX

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Call Management** | Not enough data | 8.5 (42 reviews) | 
| **Communication Management** | Not enough data | 8.6 (43 reviews) | 
| **Scalability** | Not enough data | 8.6 (39 reviews) | 
| **Integrations** | Not enough data | 8.5 (39 reviews) | 
| **Mobile Accessibility** | Not enough data | 8.6 (42 reviews) | 
| **Accessibility** | Not enough data | 8.7 (39 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.5 (38 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (40 reviews) | 
| **Support and Reliability** | Not enough data | Feature Not Available | 
| **Automated attendant** | Not enough data | Feature Not Available | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 7.4/10 | 342 |

#### Platform Basics - VoIP Providers

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 7.8 (9 reviews) | 
| **Call Management** | Not enough data | 8.0 (11 reviews) | 
| **Network monitoring** | Not enough data | 7.8 (9 reviews) | 
| **Integrations** | Not enough data | 7.9 (11 reviews) | 
| **Virtual PBX** | Not enough data | 6.7 (7 reviews) | 
| **SIP trunking services** | Not enough data | 6.4 (7 reviews) | 

#### Basic Communication

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Phone Calls** | Not enough data | 9.0 (322 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | 5.9 (262 reviews) | 
| **Instant Messaging** | Not enough data | 7.7 (281 reviews) | 
| **Screen Sharing** | Not enough data | Feature Not Available | 
| **Conference Calls** | Not enough data | 7.0 (271 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 7.6 (269 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | 

#### Access

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Software Pairing** | Not enough data | 7.8 (271 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | 8.2 (295 reviews) | 
| **Individual Download** | Not enough data | 8.1 (287 reviews) | 

#### Advanced Features

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Hold Music** | Not enough data | 7.1 (267 reviews) | 
| **Automated Attendants** | Not enough data | 7.0 (255 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | 8.8 (308 reviews) ✓ Verified | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **JustCall** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **JustCall** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **JustCall** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1861 |
| **JustCall** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1508 |
| **JustCall** | 8.0/10 | 701 |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | 7.6 (24 reviews) | 
| **Natural Language Interaction** | 7.1 (61 reviews) | 7.5 (23 reviews) | 

#### Calling

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Record Calls** | 8.6 (1191 reviews) | 9.0 (660 reviews) | 
| **Generate Location** | 8.1 (981 reviews) | 8.1 (591 reviews) | 
| **Call Types** | 8.6 (1149 reviews) | 8.6 (627 reviews) | 
| **Click-to-Call** | 8.7 (1180 reviews) | 8.7 (627 reviews) | 
| **Auto Dialer** | 7.9 (71 reviews) | 7.9 (28 reviews) | 

#### Contacts

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | 8.2 (608 reviews) | 
| **Information Locater** | 8.4 (1099 reviews) | 8.0 (592 reviews) | 
| **Record Prospect Data** | 8.6 (1158 reviews) | 7.9 (587 reviews) | 

#### Insights

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | 8.4 (622 reviews) | 
| **Daily Summary** | 8.7 (1186 reviews) | 8.2 (615 reviews) | 
| **Automated Voicemails** | Feature Not Available | 8.0 (588 reviews) | 
| **Automated Emails** | Feature Not Available | 7.1 (547 reviews) | 
| **Sorts Prospects** | 8.4 (1090 reviews) | 7.3 (540 reviews) | 
| **Automated Note Taking** | 7.6 (68 reviews) | 7.8 (25 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **JustCall** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 6 |

#### Agentic AI - Audio Conferencing

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 8.1 (6 reviews) | 
| **Decision Making** | Not enough data | 7.8 (6 reviews) | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | 8.0/10 | 54 |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | 8.1 (22 reviews) | 
| **Contextual Response Generation** | Not enough data | 7.8 (24 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (21 reviews) | 
| **Knowledge Base Utilization** | Not enough data | 7.5 (23 reviews) | 
| **Multilingual Support** | Not enough data | 7.7 (26 reviews) | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | 8.0 (24 reviews) | 
| **Feedback Collection** | Not enough data | 7.8 (23 reviews) | 
| **Escalation Handling** | Not enough data | 8.3 (24 reviews) | 
| **Workflow Optimization** | Not enough data | 8.4 (32 reviews) | 

#### Automation

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | 8.6 (33 reviews) | 
| **Feedback Collection** | Not enough data | 8.0 (23 reviews) | 
| **Document Processing** | Not enough data | 8.7 (25 reviews) | 

#### Autonomy

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.9 (21 reviews) | 
| **Adaptive Responses** | Not enough data | 8.3 (23 reviews) | 
| **Task Execution** | Not enough data | 8.5 (25 reviews) | 
| **Problem Solving** | Not enough data | 8.2 (23 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **JustCall** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Unique to HubSpot Sales Hub (9):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to JustCall (18):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Employee Monitoring Software](https://www.g2.com/categories/employee-monitoring-software), [Help Desk Software](https://www.g2.com/categories/help-desk), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | JustCall | 
|---|---|---|
| **Small-Business** | 60.9% | 61.2% | 
| **Mid-Market** | 35.2% | 31.7% | 
| **Enterprise** | 4.0% | 7.1% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### JustCall

- **Computer Software:** 10.4%
- **Financial Services:** 6.3%
- **Real Estate:** 6.0%
- **Information Technology and Services:** 5.8%
- **Marketing and Advertising:** 5.3%
- **Automotive:** 3.8%
- **Oil & Energy:** 3.7%
- **Consumer Services:** 3.5%
- **Construction:** 3.4%
- **Consulting:** 3.3%
- **Other:** 48.5%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25855 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (851 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to JustCall

- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2536 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1848 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1625 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) — 4.1/5 stars (211 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### JustCall

- Title: [Will you be releasing an update on the Android app to enable the use of saved-reply templates?](https://www.g2.com/discussions/32262-will-you-be-releasing-an-update-on-the-android-app-to-enable-the-use-of-saved-reply-templates) — 3 comments, 1 upvote
  > **Top comment:** "This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this feature"
- Title: [Can I send video or audio messages to my clients?](https://www.g2.com/discussions/37309-can-i-send-video-or-audio-messages-to-my-clients) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, JustCall users can send video and audio messages using the MMS feature.

Joseph, you can set up automation for sending short follow-up audio or video..."
- Title: [What is the reason you can not copy and paste in the texting portion?](https://www.g2.com/discussions/what-is-the-reason-you-can-not-copy-and-paste-in-the-texting-portion) — 2 comments, 1 upvote
  > **Top comment:** "use the control - C for copy and control - V for paste that is what I do!"
- Title: [Any possibility of using VPN while using JustCall?](https://www.g2.com/discussions/any-possibility-of-using-vpn-while-using-justcall) — 1 comment, 1 upvote
  > **Top comment:** "As of now, Android users are capable of adding offers and calling services with Just Call. If the user wants to use a..."
- Title: [For any incoming call, can I open up their contact information from the dialer window in my CRM as well within the JustCall desktop, mobile, and web apps?](https://www.g2.com/discussions/for-any-incoming-call-can-i-open-up-their-contact-information-from-the-dialer-window-in-my-crm-as-well-within-the-justcall-desktop-mobile-and-web-apps) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can. The logo for your respective CRM would show in the dialer window, clicking on which the contact information associated with the incoming call..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-saas-labs-justcall)