Compare HubSpot Sales Hub and OpenCRM 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Small-Business (62.9% of reviews)
Entry-Level Pricing
$0.00
£33 Month/User
HubSpot Sales Hub
Star Rating
(12,257)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansOpenCRM
Star Rating
(37)4.3 out of 5
Market Segments
Small-Business (62.9% of reviews)
Entry-Level Pricing
£33 Month/User
Learn more about OpenCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a score of 8.8, while OpenCRM falls short with a score of 7.6. Reviewers mention that HubSpot's email automation features are intuitive and effective for lead nurturing.
- Reviewers mention that OpenCRM shines in Quality of Support, scoring 9.3 compared to HubSpot's 8.6. Users on G2 appreciate OpenCRM's responsive customer service and comprehensive support portal.
- G2 users highlight HubSpot's superior Lead Management capabilities, scoring 8.8, while OpenCRM scores 8.6. Users say that HubSpot's lead tracking and scoring features are particularly robust and user-friendly.
- Users report that OpenCRM offers better Customer Contract Management with a score of 9.2, compared to HubSpot's 8.2. Reviewers mention that OpenCRM's contract features are more customizable and easier to navigate.
- Reviewers mention that HubSpot Sales Hub provides a more comprehensive Sales Force Automation experience, particularly in Contact & Account Management with a score of 8.7, while OpenCRM scores 9.3. Users say that HubSpot's integration with other tools enhances its functionality.
- Users on G2 report that OpenCRM's Ease of Setup is slightly lower at 8.1 compared to HubSpot's 8.4. Reviewers mention that while OpenCRM has a wealth of features, the initial setup can be more complex and time-consuming.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
OpenCRM
Per User Pricing Model
£33 Month/User
Our per user monthly fee will give you access to the whole of OpenCRM. No restrictions and no hidden costs.
Here's what you'll get:
All Features & Functionality -
User Permissions -
2TB File Storage -
EU Data Centres -
Great Customer Service -
UK Based Team -
Unlimited Custom Fields -
Nightly Backups.
Free Trial
HubSpot Sales Hub
Free Trial is available
OpenCRM
No trial information availableRatings
Meets Requirements
8.6
9,224
8.6
30
Ease of Use
8.7
9,646
8.9
30
Ease of Setup
8.4
3,696
8.1
13
Ease of Admin
8.6
2,941
8.2
14
Quality of Support
8.6
8,316
9.3
28
Has the product been a good partner in doing business?
8.8
2,898
9.0
13
Product Direction (% positive)
8.7
8,806
10.0
30
Features by Category
Sales Force Automation
8.7
5676
|
Verified
9.3
16
|
Verified
Feature Not Available
7.7
10
|
Verified
8.5
5528
|
Verified
8.5
11
|
Verified
8.6
5726
|
Verified
8.6
14
|
Verified
7.8
3849
|
Verified
8.3
9
|
Verified
8.5
4700
|
Verified
8.5
12
|
Verified
7.8
2911
|
Verified
8.5
11
|
Verified
7.9
2820
|
Verified
8.5
11
|
Verified
8.2
2115
9.2
8
Marketing Automation
8.7
5040
|
Verified
7.6
12
|
Verified
8.5
4715
|
Verified
8.0
10
|
Verified
8.8
4846
|
Verified
8.6
11
|
Verified
8.2
4111
|
Verified
8.0
10
|
Verified
Customer Support
8.3
3306
|
Verified
8.8
12
|
Verified
8.2
2139
9.0
13
|
Verified
8.5
2969
|
Verified
8.3
12
|
Verified
8.1
2960
|
Verified
8.8
8
|
Verified
8.3
3197
|
Verified
8.2
13
|
Verified
Reporting & Analytics
8.2
5429
|
Verified
7.9
15
|
Verified
8.4
5785
|
Verified
8.8
14
|
Verified
8.0
3969
|
Verified
8.6
7
Mobile & Social
8.0
3501
|
Verified
Feature Not Available
8.2
2156
|
Verified
7.1
7
|
Verified
7.7
3819
|
Verified
8.5
11
|
Verified
Platform
8.0
2582
|
Verified
8.8
12
|
Verified
8.3
2196
|
Verified
8.0
11
|
Verified
8.5
2658
|
Verified
7.6
12
|
Verified
8.2
1975
|
Verified
8.7
9
7.6
1675
7.7
5
|
Verified
8.0
2273
|
Verified
8.0
10
|
Verified
8.7
2666
|
Verified
9.2
12
|
Verified
8.1
1372
6.7
8
|
Verified
Integration
8.4
2007
|
Verified
8.0
10
|
Verified
8.2
2112
|
Verified
Not enough data
8.2
1978
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Configuration
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.7
286
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
491
Not enough data
8.6
587
Not enough data
8.9
615
Not enough data
8.9
622
Not enough data
Organization
9.0
644
Not enough data
8.8
630
Not enough data
8.6
568
Not enough data
Performance Analysis
8.3
522
Not enough data
8.8
631
Not enough data
Sales Analysis
8.5
527
Not enough data
8.7
583
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.9
1376
Not enough data
9.0
1417
Not enough data
8.3
1192
Not enough data
8.2
1096
Not enough data
8.9
1268
Not enough data
8.8
1130
Not enough data
8.6
1060
Not enough data
Repeatability and Reportability
8.6
1231
Not enough data
8.8
1295
Not enough data
8.6
1272
Not enough data
8.2
1150
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1005
Not enough data
8.2
974
Not enough data
8.3
963
Not enough data
7.9
845
Not enough data
7.8
792
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.3
267
Not enough data
8.0
235
Not enough data
8.1
245
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
210
Not enough data
7.9
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Customer Requirements
8.7
185
Not enough data
8.8
176
Not enough data
8.5
177
Not enough data
Contracts
8.7
163
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
8.3
454
Not enough data
9.0
648
Not enough data
8.4
517
Not enough data
8.5
505
Not enough data
7.8
419
Not enough data
Branding & Customizatio
8.6
558
Not enough data
8.8
578
Not enough data
8.4
502
Not enough data
Automatic Rules & Configurations
8.7
554
Not enough data
8.9
562
Not enough data
8.5
520
Not enough data
Generative AI
Feature Not Available
Not enough data
Data Sourcing
8.4
1187
Not enough data
8.5
1258
Not enough data
8.3
1129
Not enough data
8.7
1384
Not enough data
8.4
1223
Not enough data
Predictive Analytics
8.2
1183
Not enough data
8.2
1144
Not enough data
7.8
975
Not enough data
8.0
1105
Not enough data
Sales Management
8.8
1399
Not enough data
8.0
1089
Not enough data
8.5
1250
Not enough data
8.9
1461
Not enough data
Content Management
8.4
698
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
710
Not enough data
8.4
697
Not enough data
Analytics
8.5
775
Not enough data
8.5
779
Not enough data
8.5
722
Not enough data
8.3
699
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
8.6
1100
Not enough data
8.2
894
Not enough data
8.6
1063
Not enough data
8.7
1092
Not enough data
Contacts
8.7
1167
Not enough data
8.5
1011
Not enough data
8.7
1071
Not enough data
Insights
9.1
1257
Not enough data
8.7
1099
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1004
Not enough data
Analytics
8.7
1911
Not enough data
8.8
1904
Not enough data
Feature Not Available
Not enough data
Customizations
8.9
1954
Not enough data
8.9
1955
Not enough data
8.8
2047
Not enough data
Feature Not Available
Not enough data
8.9
2032
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.0
652
Not enough data
8.3
729
|
Verified
Not enough data
7.7
600
|
Verified
Not enough data
8.5
823
Not enough data
Personalization
8.5
846
Not enough data
8.6
974
|
Verified
Not enough data
8.9
1073
|
Verified
Not enough data
8.5
869
|
Verified
Not enough data
Administrative
8.7
903
|
Verified
Not enough data
8.5
783
|
Verified
Not enough data
8.4
742
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and OpenCRM are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Sales Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
OpenCRM has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Information Technology and Services
17.1%
Telecommunications
8.6%
Manufacturing
5.7%
Medical Devices
5.7%
Marketing and Advertising
5.7%
Other
57.1%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
OpenCRM
Most Helpful Favorable Review
Verified User in Plastics
We've used Open CRM for some years now. I like that the software is constantly being improved based on user's suggestions, but just recently I was particularly impressed with the customer service when I needed to send a one-off bulk email regarding...
Most Helpful Critical Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Plastics
We've used Open CRM for some years now. I like that the software is constantly being improved based on user's suggestions, but just recently I was particularly impressed with the customer service when I needed to send a one-off bulk email regarding...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Graph Analysis
1 comment
AT
Yes. You can use OpenCRM reports to build graphs that can then be placed on your dashboard or exported as part of a pdf.Read more
How can I uninstall this software?
1 comment
AT
This is a cloud based solution that you access via your browser. It does not need to be installed or uninstalled.Read more
What is OpenCRM used for?
1 comment
PD
OpenCRM is used to manage customer relationships, including sales, marketing, customer support, and project management. It helps businesses track...Read more
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