# HubSpot Sales Hub vs InsideSales Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like lead management, deal tracking, and email integration streamline workflows, making it easier to manage follow-ups.
- **Users say** that InsideSales offers a user-friendly interface and a smooth onboarding process, which many find beneficial for quick implementation. Reviewers highlight the effectiveness of the task function, which helps them prioritize calls without spending time figuring out who to contact next.
- **Reviewers mention** that HubSpot Sales Hub's automation features significantly enhance productivity by handling repetitive tasks. Users have noted that the clean interface and AI tools simplify daily operations, allowing them to focus on more strategic activities.
- **According to verified reviews** , while InsideSales has a strong focus on enterprise-level solutions, some users feel it may not cater as effectively to small businesses. This is contrasted by HubSpot Sales Hub's popularity among small businesses, with many users praising its tailored features for their specific needs.
- **G2 reviewers highlight** the quality of support provided by InsideSales, with many users expressing satisfaction with ongoing assistance. However, HubSpot Sales Hub also receives positive feedback for its support, particularly for its resources and community, which help users navigate challenges effectively.
- **Users report** that HubSpot Sales Hub's detailed search and filtering capabilities enhance their ability to manage data efficiently. The integration with AI tools like Claude allows for quick access to information about prospects and deal stages, which users find invaluable for maintaining momentum in their sales processes.



| | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 13,858 | 618 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Enterprise (48.4% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1430 reviews)
- Features (831 reviews)

Cons:
- Missing Features (500 reviews)
- Limited Features (472 reviews)

### InsideSales

**Not enough data**

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | InsideSales | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10057 reviews) | 8.9 (487 reviews) | 
  | **Ease of Use** | 8.7 (10950 reviews) | 8.9 (491 reviews) | 
  | **Ease of Setup** | 8.3 (4912 reviews) | 8.4 (94 reviews) | 
  | **Ease of Admin** | 8.6 (3159 reviews) | 8.4 (96 reviews) | 
  | **Quality of Support** | 8.6 (9058 reviews) | 9.1 (479 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3111 reviews) | 9.2 (92 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9604 reviews) | 9.0 (473 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### InsideSales

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7628 |
| **InsideSales** | N/A | N/A |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6165 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6048 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.6 (6202 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.8 (4200 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.5 (5095 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.8 (3262 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (3171 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.2 (2465 reviews) | Not enough data | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Email Marketing** | 8.7 (5425 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.5 (5064 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.7 (5264 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 8.1 (4451 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Case Management** | 8.3 (3633 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (2465 reviews) | Not enough data | 
| **Knowledge Base** | 8.4 (3305 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (3282 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (3510 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Reporting** | 8.2 (5850 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.4 (6162 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.0 (4300 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3811 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 8.1 (2460 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (4132 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Customization** | 8.0 (2959 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (2605 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (2986 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (2279 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.5 (1974 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (2583 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (3029 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (1666 reviews) | Not enough data | 

#### Integration

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2269 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (2399 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.2 (2249 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 7.4 (693 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (220 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (214 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (222 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (215 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (220 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (217 reviews) | Not enough data | 
| **Decision Making** | 7.2 (215 reviews) | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | 8.7/10 | 123 |

#### Data Availability

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.8 (94 reviews) | 
| **Company Data Availability** | Not enough data | 8.6 (92 reviews) | 
| **Industry Research Availability** | Not enough data | 8.4 (77 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 8.5 (85 reviews) | 
| **Company Data Accuracy** | Not enough data | 8.5 (81 reviews) | 
| **Technographic Data Accuracy** | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Internationalization** | Not enough data | 8.7 (22 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.2 (29 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (31 reviews) | 
| **Reporting/Dashboards** | Not enough data | 8.3 (29 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | 
| **APIs** | Not enough data | 9.1 (23 reviews) | 

#### Features

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.6 (67 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 9.1 (89 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 8.4 (73 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | 8.7 (77 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.8 (95 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Connections** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **Messaging** | Not enough data | 8.9 (83 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 837 |
| **InsideSales** | 9.2/10 | 35 |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (525 reviews) | 9.4 (8 reviews) | 
| **Lead Qualification** | 8.6 (621 reviews) | 8.7 (21 reviews) | 
| **Lead Follow-up** | 8.9 (651 reviews) | 9.4 (27 reviews) | 
| **Meeting Scheduling ** | 8.9 (656 reviews) | 9.4 (20 reviews) | 

#### Organization

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (677 reviews) | 9.4 (24 reviews) | 
| **Data Entry** | 8.8 (664 reviews) | 9.4 (27 reviews) | 
| **Integrations / APIs** | 8.6 (602 reviews) | 9.1 (18 reviews) | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Coaching ** | 8.3 (554 reviews) | 8.9 (17 reviews) | 
| **Peformance Tracking** | 8.8 (667 reviews) | 9.1 (25 reviews) | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 9.4 (13 reviews) | 
| **Sales Forecasting ** | 8.7 (619 reviews) | 9.0 (18 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 8.1 (155 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (154 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.2 (19 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1886 |
| **InsideSales** | 8.8/10 | 244 |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Task Management** | 8.8 (1639 reviews) | 9.1 (225 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 9.0 (1690 reviews) | 9.0 (228 reviews) ✓ Verified | 
| **Calls and Voice** | 8.3 (1439 reviews) | 9.0 (228 reviews) | 
| **Other Outreach Options ** | 8.2 (1335 reviews) | 8.8 (173 reviews) ✓ Verified | 
| **CRM Integration** | 8.8 (1527 reviews) | 9.1 (219 reviews) ✓ Verified | 
| **Calendar** | 8.7 (1388 reviews) | 8.9 (19 reviews) | 
| **Shared Records** | 8.5 (1301 reviews) | 8.6 (11 reviews) | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Content Management** | 8.6 (1477 reviews) | 8.9 (197 reviews) ✓ Verified | 
| **Workflow Management** | 8.7 (1550 reviews) | 9.1 (209 reviews) ✓ Verified | 
| **Workflow Performance** | 8.6 (1521 reviews) | 9.1 (200 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.1 (1392 reviews) | 8.7 (175 reviews) ✓ Verified | 
| **Gamification** | Feature Not Available | 8.2 (15 reviews) | 

#### AI and Automation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1245 reviews) | 8.8 (20 reviews) | 
| **Lead Scoring** | 8.1 (1210 reviews) | 8.4 (17 reviews) | 
| **Best Time of Day Scheduling** | 8.1 (1202 reviews) | 8.7 (17 reviews) | 
| **Buyer Intelligence** | 7.8 (1082 reviews) | 8.9 (15 reviews) | 
| **Machine Learning** | 7.7 (1029 reviews) | 8.2 (15 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 7.3 (494 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (180 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (180 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (181 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (180 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (181 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (181 reviews) | Not enough data | 
| **Decision Making** | 7.1 (183 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **InsideSales** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 11 |
| **InsideSales** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Personalization** | 8.3 (10 reviews) | Not enough data | 
| **Route To Human** | 8.5 (10 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.1 (9 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (9 reviews) | Not enough data | 
| **Document Processing** | 8.5 (9 reviews) | Not enough data | 
| **Feedback Collection** | 8.8 (8 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Conversation Editor** | 8.2 (10 reviews) | Not enough data | 
| **Integration** | 8.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 8.9 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Independent Decision Making** | 7.8 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 7.8 (9 reviews) | Not enough data | 
| **Task Execution** | 8.0 (9 reviews) | Not enough data | 
| **Problem Solving** | 7.6 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 9.1 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (10 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **InsideSales** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **InsideSales** | 8.4/10 | 35 |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | 8.1 (16 reviews) | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | 8.2 (19 reviews) | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | 6.3 (8 reviews) | 
| **Leaderboards** | 8.3 (944 reviews) | 8.8 (25 reviews) ✓ Verified | 

#### Personalization

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | 8.3 (17 reviews) ✓ Verified | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | 8.3 (17 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | 8.8 (23 reviews) ✓ Verified | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | 8.3 (18 reviews) | 

#### Administrative

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | 9.2 (28 reviews) ✓ Verified | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | 9.1 (18 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.3 (857 reviews) | 8.8 (18 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **InsideSales** | 9.2/10 | 196 |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | 9.1 (175 reviews) | 
| **Link Activity** | 8.8 (2082 reviews) | 9.1 (169 reviews) | 
| **Attachment Activity** | Feature Not Available | 9.2 (171 reviews) | 

#### Customizations

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | 9.2 (186 reviews) | 
| **Email Scheduling** | 8.9 (2135 reviews) | 9.3 (174 reviews) | 
| **Notifications** | 8.8 (2231 reviews) | 9.3 (180 reviews) | 
| **Email Categorization** | Feature Not Available | 8.9 (155 reviews) | 
| **Templates** | 8.9 (2211 reviews) | 9.3 (184 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1860 |
| **InsideSales** | 8.8/10 | 208 |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (106 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (104 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (102 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (104 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (103 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Data Sourcing** | 8.3 (1356 reviews) | 8.9 (131 reviews) | 
| **Exporting & Sharing Data** | 8.4 (1425 reviews) | 9.0 (124 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (1289 reviews) | 9.0 (107 reviews) | 
| **Interactive Dashboards** | 8.6 (1545 reviews) | 8.9 (156 reviews) | 
| **Data Segmentation** | 8.4 (1387 reviews) | 8.7 (127 reviews) | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Scoring** | 8.1 (1345 reviews) | 8.6 (135 reviews) | 
| **Opportunity Scoring** | 8.2 (1301 reviews) | 8.7 (114 reviews) | 
| **Risk Analysis** | 7.8 (1130 reviews) | 8.5 (99 reviews) | 
| **Live Forecasting** | 7.9 (1262 reviews) | 8.8 (112 reviews) | 

#### Sales Management

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1552 reviews) | 8.9 (128 reviews) | 
| **Sales Gamification** | 7.9 (1244 reviews) | 8.8 (153 reviews) | 
| **Account-Based Analytics** | 8.4 (1407 reviews) | 8.9 (150 reviews) | 
| **Activity Tracking** | 8.9 (1621 reviews) | 9.1 (183 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **InsideSales** | 8.9/10 | 386 |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | 8.9 (291 reviews) | 
| **Generate Location** | 8.1 (981 reviews) | 8.9 (312 reviews) | 
| **Call Types** | 8.6 (1149 reviews) | 9.1 (322 reviews) | 
| **Click-to-Call** | 8.7 (1180 reviews) | 9.3 (372 reviews) | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | 8.9 (333 reviews) | 
| **Information Locater** | 8.4 (1099 reviews) | 8.8 (309 reviews) | 
| **Record Prospect Data** | 8.6 (1158 reviews) | 8.8 (308 reviews) | 

#### Insights

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | 8.9 (341 reviews) | 
| **Daily Summary** | 8.7 (1186 reviews) | 8.7 (303 reviews) | 
| **Automated Voicemails** | Feature Not Available | 8.9 (254 reviews) | 
| **Automated Emails** | Feature Not Available | 9.0 (309 reviews) | 
| **Sorts Prospects** | 8.4 (1090 reviews) | 8.7 (308 reviews) | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to HubSpot Sales Hub (7):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [CRM Software](https://www.g2.com/categories/crm), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to InsideSales (1):** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Small-Business** | 60.8% | 15.5% | 
| **Mid-Market** | 35.2% | 36.1% | 
| **Enterprise** | 4.0% | 48.4% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### InsideSales

- **Information Technology and Services:** 22.7%
- **Computer Software:** 16.0%
- **Marketing and Advertising:** 12.9%
- **Telecommunications:** 6.9%
- **Financial Services:** 5.6%
- **Internet:** 3.8%
- **Transportation/Trucking/Railroad:** 2.9%
- **Consumer Services:** 2.3%
- **Chemicals:** 2.0%
- **Hospital & Health Care:** 1.6%
- **Other:** 23.2%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9679 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (841 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (300 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9106 reviews)

### Alternatives to InsideSales

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5605 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (577 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9106 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9679 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### InsideSales

- Title: [Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?](https://www.g2.com/discussions/26128-do-you-think-playbooks-will-integrate-more-plays-into-the-system-by-the-end-of-2020) — 1 comment, 2 upvotes
  > **Top comment:** "Plays are written by users with permission, not by playbooks"
- Title: [Does Playbooks work with the Microsoft Dynamics cloud solution?](https://www.g2.com/discussions/work-with-miscrosoft-dynamics) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works with the cloud Microsoft Dynamics CRM. "
- Title: [Is Playbooks Salesforce lightning ready?](https://www.g2.com/discussions/salesforce-lightning-capable-f9f5a24d-500f-4b05-8b22-2ef70a1f8b83) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works seamlessly with Salesforce lightning. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-insidesales)