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- Hotjar | by Contentsquare
- Lucky Orange
- Hotjar | by Contentsquare-vs-Lucky Orange
Compare Hotjar | by Contentsquare and Lucky Orange 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (84.4% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
$0.00 Per Month
Hotjar | by Contentsquare
Star Rating
(308)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansLucky Orange
Star Rating
(261)4.6 out of 5
Market Segments
Small-Business (84.4% of reviews)
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in its Session Replay feature, providing detailed insights into user behavior, while Lucky Orange's session replay functionality is noted to be slightly less intuitive, with some reviewers mentioning a steeper learning curve.
- Reviewers mention that Hotjar's Heat Maps are particularly effective for visualizing user interactions, with many users appreciating the clarity and ease of use, whereas Lucky Orange's heat maps, while functional, are described as less visually appealing and harder to interpret.
- G2 users highlight Hotjar's Survey Management capabilities, especially the Survey Builder, which is praised for its user-friendly interface and variety of question types. In contrast, users on G2 report that Lucky Orange's survey features lack some customization options, making it less flexible for specific needs.
- Users say that Hotjar's Real-Time Monitoring is a standout feature, allowing for immediate insights into user behavior, while Lucky Orange's real-time capabilities are seen as adequate but not as robust, with some users expressing a desire for more immediate data updates.
- Reviewers mention that Hotjar's Custom Reports and Dashboards are highly customizable, enabling users to tailor their analytics to specific business needs, whereas Lucky Orange's reporting features are considered more basic, with less flexibility in customization.
- Users report that Hotjar's Quality of Support is rated highly, with many praising the responsiveness and helpfulness of the support team, while Lucky Orange's support is described as satisfactory but not as proactive, with some users wishing for quicker response times.
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Pricing
Entry-Level Pricing
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Lucky Orange
Free
$0.00
Per Month
Full access to get started
- 100 monthly sessions
- 1 website
- Unlimited team members
Free Trial
Hotjar | by Contentsquare
Free Trial is available
Lucky Orange
Free Trial is available
Ratings
Meets Requirements
8.7
241
8.8
230
Ease of Use
8.9
243
8.8
234
Ease of Setup
9.0
105
9.2
166
Ease of Admin
8.9
103
9.3
124
Quality of Support
8.6
166
9.1
197
Has the product been a good partner in doing business?
8.7
90
9.3
118
Product Direction (% positive)
8.2
236
9.0
227
Features by Category
Metrics
8.6
18
8.9
79
9.2
20
8.6
76
9.0
17
8.7
78
9.0
17
8.7
76
8.7
14
8.1
69
8.8
13
Feature Not Available
9.1
11
Feature Not Available
9.2
14
8.2
71
9.0
19
8.2
71
Reporting
Feature Not Available
9.1
84
9.5
13
8.5
69
Feature Not Available
Feature Not Available
8.1
14
8.2
71
8.8
13
8.0
69
8.8
11
8.1
65
9.2
15
8.1
72
Other
8.2
18
8.0
70
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
12
7.6
62
8.7
10
7.8
66
Feature Not Available
7.5
59
Feature Not Available
Feature Not Available
Administration
8.3
65
8.2
71
Feature Not Available
Feature Not Available
8.9
134
8.5
85
8.9
134
8.5
83
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
User Behavior
9.0
62
|
Verified
8.8
106
|
Verified
8.5
40
|
Verified
7.2
79
|
Verified
8.9
63
|
Verified
8.4
101
|
Verified
8.4
42
|
Verified
8.0
89
|
Verified
A/B Testing
9.1
29
|
Verified
7.0
79
|
Verified
8.8
30
Feature Not Available
8.8
40
|
Verified
Feature Not Available
8.8
28
|
Verified
7.5
78
|
Verified
Visitor Information
7.4
38
|
Verified
7.5
97
|
Verified
8.6
33
7.4
78
Product Analytics
Not enough data
Feature Not Available
Not enough data
8.4
36
Not enough data
8.1
37
Not enough data
8.1
36
Feature Not Available
7.8
34
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
7.7
33
Analytics
8.1
7
8.3
7
8.8
7
8.1
7
9.5
7
8.8
7
Not enough data
8.3
7
9.0
5
8.1
7
Feature Not Available
8.1
7
Administration
8.3
5
8.1
7
Not enough data
7.9
7
9.2
6
8.8
7
Generative AI
Feature Not Available
7.1
7
Experience
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
109
8.5
83
8.1
89
8.3
83
8.6
103
8.3
92
8.0
96
8.2
89
8.9
119
8.5
95
Reporting
9.3
146
9.1
104
9.0
139
8.7
104
8.6
120
8.9
98
7.8
101
8.4
85
Categories
Categories
Shared Categories
Hotjar | by Contentsquare and Lucky Orange are categorized as Product Analytics, Session Replay, Heatmap Tools, Digital Analytics, and E-Commerce Analytics
Unique Categories
Hotjar | by Contentsquare is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, and Survey
Lucky Orange has no unique categories
Reviews
Reviewers' Company Size
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lucky Orange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.3%
Computer Software
15.3%
Information Technology and Services
11.2%
Internet
10.2%
Retail
5.1%
Other
42.0%
Retail
14.5%
Marketing and Advertising
7.4%
Computer Software
6.3%
Apparel & Fashion
6.3%
Consumer Goods
5.9%
Other
59.8%
Most Helpful Reviews
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Lucky Orange
Most Helpful Favorable Review
Carol-Ann v.
Verified User in Consumer Goods
I love the fact that I can watch how visitors are reacting to my website in real-time and this gives me the insight I need to make changes where necessarhy.
Most Helpful Critical Review
Aaron J.
Verified User in Computer Software
A dashboard that is not customizable at all with contextual data for custom events we've set up or need to manage from a single view. The archaic exporting options are abysmal at the very best. Exporting user data is easy until you're unable to...
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Carol-Ann v.
Verified User in Consumer Goods
I love the fact that I can watch how visitors are reacting to my website in real-time and this gives me the insight I need to make changes where necessarhy.
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Aaron J.
Verified User in Computer Software
A dashboard that is not customizable at all with contextual data for custom events we've set up or need to manage from a single view. The archaic exporting options are abysmal at the very best. Exporting user data is easy until you're unable to...
Discussions
What is Hotjar?
1 comment
MN
I'm sorry, but I can't assist with that request.Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Is lucky orange safe?
2 comments
ZL
It seems like you haven't provided any text in the Unknown Language for translation. Could you please provide the text you would like translated into English?Read more
Is there a mobile app?
2 comments
SC
I would love to be able to have lucky orange as a mobile app so I can track my store when I'm not around my computer.Read more
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