# HotelFriend vs Maestro PMS Comparison | | HotelFriend | Maestro PMS | |---|---|---| | **Star Rating** | 4.7 out of 5 | 3.3 out of 5 | | **Total Reviews** | 11 | 13 | | **Largest Market Segment** | Mid-Market (70.0% of reviews) | Mid-Market (41.7% of reviews) | | **Entry Level Price** | Contact Us Per Year | No pricing available | --- ## Ratings Comparison | Rating | HotelFriend | Maestro PMS | |---|---|---| | **Meets Requirements** | 9.6 (8 reviews) | 7.6 (9 reviews) | | **Ease of Use** | 10.0 (9 reviews) | 5.2 (9 reviews) | | **Ease of Setup** | 9.4 (8 reviews) | Not enough data | | **Ease of Admin** | 9.3 (5 reviews) | Not enough data | | **Quality of Support** | 9.8 (9 reviews) | 7.2 (9 reviews) | | **Has the product been a good partner in doing business?** | 10.0 (5 reviews) | Not enough data | | **Product Direction (% positive)** | 6.1 (9 reviews) | 4.8 (9 reviews) | --- ## Pricing ### HotelFriend #### Entry-Level Pricing Plan: HotelFriend Signature Price: Contact Us Per Year Description: HotelFriend Signature is a premium, fully customized hotel management solution designed for large hotels and hotel groups with complex operational needs. It combines all core systems into one platform and allows individual workflows, integrations, and features tailored specifically to each property. Key Features: - PMS - Custom Development - Channel Manager [Browse all 3 editions](https://www.g2.com/products/hotelfriend-2023-09-21/pricing) #### Free Trial Yes ### Maestro PMS #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Hotel Management | Product | Score | Reviews | |---|---|---| | **HotelFriend** | 9.6/10 | 10 | | **Maestro PMS** | N/A | N/A | #### Property Management | Feature | HotelFriend | Maestro PMS | |---|---|---| | **Room Inventory** | 9.8 (9 reviews) | Not enough data | | **Revenue Management** | 9.3 (9 reviews) | Not enough data | | **Facility Maintenance** | 9.6 (9 reviews) | Not enough data | | **Distribution Management** | 9.3 (5 reviews) | Not enough data | #### Guest Management | Feature | HotelFriend | Maestro PMS | |---|---|---| | **Central Reservation System** | Not enough data | Not enough data | | **Marketing and Loyalty Programs** | Not enough data | Not enough data | | **Guest Messaging** | Not enough data | Not enough data | #### Staff Management | Feature | HotelFriend | Maestro PMS | |---|---|---| | **Housekeeping** | 10.0 (7 reviews) | Not enough data | | **Shift Scheduling** | Not enough data | Not enough data | #### Platform | Feature | HotelFriend | Maestro PMS | |---|---|---| | **Reporting and Analytics** | 9.8 (8 reviews) | Not enough data | | **Channel Manager Integration** | Not enough data | Not enough data | #### Agentic AI - Hotel Management | Feature | HotelFriend | Maestro PMS | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management) --- ## Reviewer Demographics ### By Company Size | Segment | HotelFriend | Maestro PMS | |---|---|---| | **Small-Business** | 30.0% | 25.0% | | **Mid-Market** | 70.0% | 41.7% | | **Enterprise** | 0% | 33.3% | ### By Industry #### HotelFriend - **Consulting:** 50.0% - **Hospitality:** 20.0% - **Computer Software:** 20.0% - **Accounting:** 10.0% #### Maestro PMS - **Hospitality:** 75.0% - **Retail:** 8.3% - **Real Estate:** 8.3% - **Government Administration:** 8.3% --- ## Alternatives ### Alternatives to HotelFriend - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews) - [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews) - [AVISHM](https://www.g2.com/products/avishm/reviews) — 4.2/5 stars (31 reviews) ### Alternatives to Maestro PMS - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews) - [Agilysys Visual One](https://www.g2.com/products/agilysys-visual-one/reviews) — 4.0/5 stars (11 reviews) --- ## Top Discussions ### HotelFriend No discussions available for this product. ### Maestro PMS No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hotelfriend-2023-09-21-vs-maestro-pms)