Compare Hetzner and Rackspace Hosting 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hetzner
Star Rating
(10)4.7 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HetznerRackspace Hosting
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Rackspace HostingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hetzner excels in "Ease of Use" with a score of 9.4, while Rackspace Hosting lags behind at 8.3, indicating that Hetzner's interface is more intuitive and user-friendly for small businesses.
- Reviewers mention that Hetzner's "Quality of Support" is rated at 9.6, which is higher than Rackspace Hosting's 9.3, suggesting that users find Hetzner's customer service more responsive and helpful.
- G2 users highlight that Hetzner has a superior "Product Direction" score of 8.7 compared to Rackspace Hosting's 5.5, indicating that users feel more confident in Hetzner's future development and feature enhancements.
- Users on G2 report that Hetzner's "Data Backup and Restoration" features are robust, with a score of 9.4, while Rackspace Hosting's offerings in this area are perceived as less comprehensive, affecting users' confidence in data security.
- Reviewers say that Hetzner's "Customization" options are more flexible, allowing for tailored solutions that meet specific business needs, whereas Rackspace Hosting's customization is seen as more limited.
- Users report that Hetzner's "Performance - Cloud Web Hosting" is rated highly at 9.4, while Rackspace Hosting's performance is slightly lower, indicating that Hetzner may provide a more reliable and faster hosting experience overall.
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Pricing
Entry-Level Pricing
Hetzner
No pricing availableRackspace Hosting
No pricing availableFree Trial
Hetzner
No trial information availableRackspace Hosting
No trial information availableRatings
Meets Requirements
9.6
9
9.4
14
Ease of Use
9.4
9
8.3
14
Ease of Setup
9.6
8
9.8
7
Ease of Admin
9.2
6
9.8
7
Quality of Support
9.6
9
9.3
12
Has the product been a good partner in doing business?
9.4
6
9.0
7
Product Direction (% positive)
8.7
9
5.5
13
Features by Category
Set Up
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application support - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hetzner and Rackspace Hosting are categorized as Dedicated Hosting, Managed Hosting, Colocation Hosting, and Cloud Application Hosting
Unique Categories
Hetzner is categorized as Virtual Private Servers (VPS), Managed DNS Providers, Load Balancing, Domain Registrars, and Cloud Web Hosting
Rackspace Hosting has no unique categories
Reviews
Reviewers' Company Size
Hetzner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rackspace Hosting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.0%
Computer & Network Security
30.0%
Marketing and Advertising
10.0%
Design
10.0%
Computer Software
10.0%
Other
10.0%
Information Technology and Services
20.0%
Computer Software
20.0%
Marketing and Advertising
6.7%
Management Consulting
6.7%
Libraries
6.7%
Other
40.0%
Most Helpful Reviews
Hetzner
Most Helpful Favorable Review
Stefan P.
Verified User in Information Technology and Services
With Hetzner, it's super easy to scale projects. We started with the smallest version at WEB HOSTING "LEVEL 1" and have since upgraded to "LEVEL 19". The dashboard is relatively clear, and you have a lot of freedom to adapt your servers as necessary for...
Most Helpful Critical Review
Verified User in Computer Software
Nothing much. They can add more apps on cloud.
Rackspace Hosting
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Admin dashboard is intuitive and easy to use. Adding and configuring domains, DKIM, DNS etc. is straightfoward. Admin management of email and configuration is simple.
Most Helpful Critical Review
Verified User in Food Production
It is not popular as Gmail or outlook. Therefore, It is not preferred by people all around the world. Hence, I am currently using Outlook and Gmail. But, it will be more useful.
Stefan P.
Verified User in Information Technology and Services
With Hetzner, it's super easy to scale projects. We started with the smallest version at WEB HOSTING "LEVEL 1" and have since upgraded to "LEVEL 19". The dashboard is relatively clear, and you have a lot of freedom to adapt your servers as necessary for...
Verified User in Marketing and Advertising
Admin dashboard is intuitive and easy to use. Adding and configuring domains, DKIM, DNS etc. is straightfoward. Admin management of email and configuration is simple.
Verified User in Computer Software
Nothing much. They can add more apps on cloud.
Verified User in Food Production
It is not popular as Gmail or outlook. Therefore, It is not preferred by people all around the world. Hence, I am currently using Outlook and Gmail. But, it will be more useful.
Discussions
Hetzner has no discussions with answers
Rackspace Hosting has no discussions with answers
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