Compare Gusto and Square Payroll 
At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
Starting at $46.00
No pricing available
Gusto
Star Rating
(2,298)4.5 out of 5
Market Segments
Small-Business (91.7% of reviews)
Entry-Level Pricing
Starting at $46.00
Free Trial is available
Learn more about GustoSquare Payroll
Star Rating
(31)4.2 out of 5
Market Segments
Small-Business (80.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Square PayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in "Payroll Entry" with a score of 9.5, highlighting its intuitive interface and seamless process, while Square Payroll falls behind with a score of 8.3, where reviewers mention difficulties in navigating the payroll setup.
- Reviewers mention that Gusto's "Direct Deposit" feature is highly rated at 9.7, with many users appreciating the reliability and speed of transactions, whereas Square Payroll's score of 9.2 indicates a solid performance but lacks the same level of user satisfaction.
- G2 users highlight Gusto's "Time, Attendance, and PTO" management with a score of 9.1, noting its comprehensive tracking capabilities, while Square Payroll's score of 9.4 is commendable, but users report that it lacks some advanced features found in Gusto.
- Users on G2 mention that Gusto's "Compliance" features score 9.0, with many praising its proactive updates and ease of use, while Square Payroll, with a score of 8.6, is seen as less robust in keeping up with regulatory changes.
- Reviewers say that Gusto's "Employee Self Service" web portal scores 9.5, with users appreciating the user-friendly design and accessibility, while Square Payroll's score of 9.0 indicates a good experience but with fewer customization options.
- Users report that Gusto's "Tax Calculation" feature is rated at 9.4, with many highlighting its accuracy and ease of use, while Square Payroll's score of 9.0 is solid, but some users mention occasional discrepancies in tax calculations.
Pricing
Entry-Level Pricing
Gusto
Pricing
Starting at $46.00
Starting at $46 per month, Gusto is available in three plans: Simple ($40/month + $6 per user/month), Plus ($80/month + $12 per user/month), and Premium (Exclusive pricing).
Visit gusto.com/product/pricing to learn about each plan!
- 1 Month Free Trial
Square Payroll
No pricing availableFree Trial
Gusto
Free Trial is available
Square Payroll
No trial information availableRatings
Meets Requirements
9.2
1,953
9.1
25
Ease of Use
9.4
2,019
9.0
25
Ease of Setup
9.2
1,206
Not enough data
Ease of Admin
9.2
1,077
Not enough data
Quality of Support
8.8
1,740
8.4
21
Has the product been a good partner in doing business?
8.9
1,082
Not enough data
Product Direction (% positive)
8.9
2,013
9.0
23
Features by Category
Core HR
9.0
328
Not enough data
9.0
324
Not enough data
8.1
234
Not enough data
8.8
289
Not enough data
8.9
303
Not enough data
8.8
297
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Platform
8.3
632
Not enough data
8.2
500
Not enough data
Feature Not Available
Not enough data
9.1
672
Not enough data
9.3
675
Not enough data
9.0
596
Not enough data
8.9
661
Not enough data
9.1
690
Not enough data
Employee Self Service
9.5
1459
|
Verified
9.0
16
|
Verified
8.8
1092
|
Verified
8.6
14
|
Verified
8.9
1144
|
Verified
8.3
16
|
Verified
Administration
9.5
1429
|
Verified
8.3
18
|
Verified
9.0
1133
|
Verified
9.4
13
|
Verified
9.6
1545
|
Verified
9.2
19
|
Verified
9.0
1060
|
Verified
7.9
14
|
Verified
9.2
1252
|
Verified
8.4
15
|
Verified
8.7
880
|
Verified
7.9
14
|
Verified
9.1
1030
|
Verified
8.3
15
|
Verified
9.3
1182
|
Verified
9.0
16
|
Verified
9.4
1223
|
Verified
9.0
15
|
Verified
Taxes
9.4
1412
|
Verified
9.0
16
|
Verified
9.3
1336
|
Verified
8.6
17
|
Verified
Feature Not Available
8.8
16
|
Verified
Integration
8.6
905
|
Verified
8.2
16
|
Verified
8.7
930
|
Verified
8.0
17
|
Verified
8.8
1013
|
Verified
7.9
15
|
Verified
8.6
816
|
Verified
8.8
11
|
Verified
Platform
9.1
1322
|
Verified
8.9
19
|
Verified
9.3
1326
|
Verified
8.6
18
|
Verified
9.5
1414
|
Verified
8.8
20
|
Verified
9.2
1226
|
Verified
8.0
19
|
Verified
Benefits Administration Platform Features
8.8
466
Not enough data
8.7
433
Not enough data
8.3
363
Not enough data
8.9
435
Not enough data
9.1
436
Not enough data
9.2
459
Not enough data
9.0
410
Not enough data
8.7
384
Not enough data
Benefits Administration Platform Features
8.8
466
Not enough data
8.7
433
Not enough data
8.3
363
Not enough data
8.9
435
Not enough data
9.1
436
Not enough data
9.2
459
Not enough data
9.0
410
Not enough data
9.1
364
Not enough data
8.7
384
Not enough data
8.5
304
Not enough data
8.2
215
Not enough data
8.8
255
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
8.3
632
Not enough data
8.2
500
Not enough data
Feature Not Available
Not enough data
9.1
672
Not enough data
9.3
675
Not enough data
9.0
596
Not enough data
8.9
661
Not enough data
9.1
690
Not enough data
Platform Basics
8.1
15
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
Platform Performance
8.9
16
Not enough data
8.0
14
Not enough data
Platform Functionality
9.2
16
Not enough data
8.5
16
Not enough data
8.8
14
Not enough data
Platform Additional Functionality
8.7
15
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Generative AI
6.4
12
Not enough data
Platform Basics
9.2
291
Not enough data
9.3
294
Not enough data
Platform Administration
8.6
249
Not enough data
9.0
284
Not enough data
9.0
294
Not enough data
Platform Payment Content
8.8
280
Not enough data
8.3
198
Not enough data
9.2
270
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Content
8.7
276
Not enough data
8.9
276
Not enough data
9.1
278
Not enough data
8.2
237
Not enough data
8.6
246
Not enough data
8.3
245
Not enough data
Platform Additional Functionality
9.3
266
Not enough data
8.7
248
Not enough data
8.2
233
Not enough data
8.8
260
Not enough data
9.2
269
Not enough data
Platform Data
8.3
207
Not enough data
8.8
230
Not enough data
9.1
227
Not enough data
Platform
8.3
632
Not enough data
8.2
500
Not enough data
Feature Not Available
Not enough data
9.1
672
Not enough data
9.3
675
Not enough data
9.0
596
Not enough data
8.9
661
Not enough data
9.1
690
Not enough data
Recruiting and Onboarding
7.7
197
Not enough data
9.2
244
Not enough data
Categories
Categories
Shared Categories
Gusto and Square Payroll are categorized as Contractor Payments, Benefits Administration, Core HR, and Payroll
Unique Categories
Gusto is categorized as Onboarding and Contractor Management
Square Payroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.4%
Non-Profit Organization Management
6.2%
Accounting
6.0%
Marketing and Advertising
5.2%
Information Technology and Services
4.4%
Other
70.9%
Food & Beverages
29.0%
Retail
16.1%
Marketing and Advertising
6.5%
Accounting
6.5%
Mental Health Care
3.2%
Other
38.7%
Most Helpful Reviews
Gusto
Most Helpful Favorable Review
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Most Helpful Critical Review
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
Square Payroll
Most Helpful Favorable Review
Alyse S.
Verified User in Retail
I loved the fact that all taxes and forms were paid and submitted automatically after setup. I never had to worry about forgetting to file or pay anything as it was all done for me.
Most Helpful Critical Review
Verified User in Financial Services
It's a bit unremarkable. It's not very eye catching it innovative.
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Alyse S.
Verified User in Retail
I loved the fact that all taxes and forms were paid and submitted automatically after setup. I never had to worry about forgetting to file or pay anything as it was all done for me.
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
Verified User in Financial Services
It's a bit unremarkable. It's not very eye catching it innovative.
Discussions
Is gusto payroll safe?
2 comments
SD
Yes, it is secureRead more
Is there an app for Gusto payroll?
2 comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Square Payroll has no discussions with answers
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