G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and smooth onboarding process. Users appreciate features like automated task tracking based on state and local laws, which alleviates concerns about compliance.
Users say that Square Payroll offers a straightforward setup, making it easy for new users to input necessary tax information and onboard employees. However, some find that it lacks the depth of features that Gusto provides, particularly in automation and compliance tracking.
According to verified reviews, Gusto's customer support is highly rated, with users highlighting the quality of assistance they receive. In contrast, while Square Payroll's support is generally good, some users feel it could be more responsive and comprehensive.
Reviewers mention that Gusto's payroll processing is efficient, allowing users to finalize payroll just days before payment is due, which is particularly beneficial during slow pay periods. Square Payroll also simplifies payroll processing but lacks some of the advanced features that Gusto users enjoy.
G2 reviewers highlight Gusto's strong performance in areas like direct deposit and tax filing, with many users expressing satisfaction with the reliability and ease of these features. Square Payroll, while functional, does not receive the same level of praise for these critical payroll components.
Users report that Gusto's overall satisfaction ratings are significantly higher, reflecting a broader range of positive experiences. While Square Payroll is appreciated for its ease of use, it does not match Gusto's comprehensive feature set and user satisfaction levels.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
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Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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