# Guru, KnowledgeOwl, Viva Engage vs Workvivo Comparison

| | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 3.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 2,317 | 131 | 1,441 | 2,659 | 
| **Largest Market Segment** | Mid-Market (56.4% of reviews) | Mid-Market (48.1% of reviews) | Enterprise (59.6% of reviews) | Enterprise (57.4% of reviews) | 
| **Entry Level Price** | Contact Us | $100.00 | No pricing available | $ per user, per month (billed annually) | 

---
## Top Pros & Cons

### Guru

Pros:
- Ease of Use (726 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (148 reviews)
- Inefficient Search (146 reviews)

### KnowledgeOwl

Pros:
- Ease of Use (10 reviews)
- Customer Support (8 reviews)

Cons:
- Limited Functionality (2 reviews)
- Learning Curve (1 reviews)

### Viva Engage

Pros:
- Ease of Use (3 reviews)
- Sharing Ease (3 reviews)

Cons:
- Distraction (2 reviews)
- Lack of Notifications (2 reviews)

### Workvivo

Pros:
- Ease of Use (442 reviews)
- Engagement (340 reviews)

Cons:
- Slow Loading (102 reviews)
- Lack of Notifications (72 reviews)

---
## Ratings Comparison
| Rating | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.3 (1884 reviews) | 9.1 (124 reviews) | 7.9 (1264 reviews) | 9.4 (2321 reviews) | 
  | **Ease of Use** | 9.3 (1906 reviews) | 9.2 (125 reviews) | 8.1 (1280 reviews) | 9.5 (2345 reviews) | 
  | **Ease of Setup** | 9.3 (919 reviews) | 9.0 (95 reviews) | 8.3 (178 reviews) | 9.5 (1228 reviews) | 
  | **Ease of Admin** | 9.0 (475 reviews) | 9.1 (94 reviews) | 7.7 (166 reviews) | 9.5 (278 reviews) | 
  | **Quality of Support** | 9.4 (1482 reviews) | 9.8 (118 reviews) | 7.8 (757 reviews) | 9.5 (2186 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (428 reviews) | 9.7 (90 reviews) | 7.8 (147 reviews) | 9.7 (275 reviews) | 
  | **Product Direction (% positive)** | 9.2 (1781 reviews) | 9.6 (121 reviews) | 6.0 (1264 reviews) | 9.8 (2317 reviews) | 

---
## Pricing

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

### KnowledgeOwl

#### Entry-Level Pricing

Plan: Basic

Price: $100.00

Description: All the essentials for knowledge base you'll love!

Key Features:
- A search that works (with no setup required!) 
- Unlimited readers
- Intuitive editor

[Browse all 4 editions](https://www.g2.com/products/knowledgeowl/pricing)

#### Free Trial

Yes

### Viva Engage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Workvivo

#### Entry-Level Pricing

Plan: Workvivo Subscription

Price: $ per user, per month (billed annually)

Description: Contact us to request a quote

Key Features:
- Activity Feed
- Goals and Values​
- Recognition

[Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Communication

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.4/10 | 137 |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Content Management

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Data Centralization - Insight Engines** | 9.6 (86 reviews) | Not enough data | Not enough data | Not enough data | 
| **Archiving - Insight Engines** | 9.6 (87 reviews) | Not enough data | Not enough data | Not enough data | 
| **Search Analysis - Insight Engines** | 9.5 (83 reviews) | Not enough data | Not enough data | Not enough data | 

#### Content Discovery

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Search Interface - Insight Engines** | 9.4 (87 reviews) | Not enough data | Not enough data | Not enough data | 
| **AI Functionality - Insight Engines** | 9.5 (85 reviews) | Not enough data | Not enough data | Not enough data | 
| **NLP Functionality - Insight Engines** | 9.5 (82 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Mining - Insight Engines** | 9.2 (83 reviews) | Not enough data | Not enough data | Not enough data | 
| **Structured Navigation - Insight Engines** | 9.6 (81 reviews) | Not enough data | Not enough data | Not enough data | 
| **Machine Learning - Insight Engines** | 9.5 (82 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **AI Text Generation** | 9.3 (43 reviews) | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.4 (45 reviews) | Not enough data | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.3/10 | 916 |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Administration

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Database Management ** | 9.3 (640 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Workflows** | 9.2 (635 reviews) | Not enough data | Not enough data | Not enough data | 
| **Issue Management** | 9.2 (630 reviews) | Not enough data | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Knowledge Base** | 9.7 (757 reviews) | Not enough data | Not enough data | Not enough data | 
| **Publishing Workflows** | 9.3 (704 reviews) | Not enough data | Not enough data | Not enough data | 
| **Analytics** | 9.2 (668 reviews) | Not enough data | Not enough data | Not enough data | 

#### Compliance

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Policies and Controls** | 9.3 (650 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Governance** | 9.3 (621 reviews) | Not enough data | Not enough data | Not enough data | 
| **Compliance** | 9.3 (618 reviews) | Not enough data | Not enough data | Not enough data | 
| **Auditing** | 9.2 (596 reviews) | Not enough data | Not enough data | Not enough data | 

#### Customer Support

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Intelligent Search** | 9.2 (725 reviews) | Not enough data | Not enough data | Not enough data | 
| **Suggestions** | 9.2 (685 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | 9.1 (613 reviews) | Not enough data | Not enough data | Not enough data | 

#### Data Security

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Risk Data Attributes** | 9.2 (598 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | 9.3 (592 reviews) | Not enough data | Not enough data | Not enough data | 
| **Access Management** | 9.3 (615 reviews) | Not enough data | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | 9.2 (598 reviews) | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Integrations** | 9.2 (645 reviews) | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 9.3 (666 reviews) | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.5 (733 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **AI Text Summarization** | 9.1 (456 reviews) | Not enough data | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.1/10 | 876 |
| **KnowledgeOwl** | 8.6/10 | 52 |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Knowledge Pages

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Templates** | 9.0 (654 reviews) | 8.6 (44 reviews) | Not enough data | Not enough data | 
| **In-Content Feedback** | 9.1 (611 reviews) | 8.4 (43 reviews) | Not enough data | Not enough data | 
| **Versioning and Version History** | 9.1 (653 reviews) | 8.9 (47 reviews) | Not enough data | Not enough data | 
| **Decision Trees** | 8.9 (551 reviews) | 7.0 (39 reviews) | Not enough data | Not enough data | 
| **Duplicate Detection** | 8.9 (510 reviews) | 6.8 (38 reviews) | Not enough data | Not enough data | 
| **Content Editor** | 9.1 (522 reviews) | 9.6 (47 reviews) | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Page Analytics** | 9.0 (639 reviews) | 8.4 (49 reviews) | Not enough data | Not enough data | 
| **Permissions** | 9.1 (634 reviews) | 9.5 (47 reviews) | Not enough data | Not enough data | 
| **Knowledge Sharing** | 9.5 (711 reviews) | 9.4 (47 reviews) | Not enough data | Not enough data | 
| **Notifications** | 9.2 (682 reviews) | 8.6 (44 reviews) | Not enough data | Not enough data | 
| **Advanced Search** | 9.2 (546 reviews) | 8.4 (45 reviews) | Not enough data | Not enough data | 
| **Browser Extension** | 9.2 (550 reviews) | Feature Not Available | Not enough data | Not enough data | 
| **Organization** | 9.4 (556 reviews) | 9.7 (44 reviews) | Not enough data | Not enough data | 
| **Other Integrations** | 9.0 (527 reviews) | 8.4 (37 reviews) | Not enough data | Not enough data | 
| **Knowledge Integrations** | 9.2 (531 reviews) | 8.3 (38 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Adaptive Learning** | 8.7 (77 reviews) | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.9 (77 reviews) | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.9 (78 reviews) | Feature Not Available | Not enough data | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.2/10 | 1824 |

#### Information Distribution

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **News Feed** | Not enough data | Not enough data | Not enough data | 9.4 (1714 reviews) | 
| **Newsletter** | Not enough data | Not enough data | Not enough data | 9.3 (1517 reviews) | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 9.3 (1689 reviews) | 
| **Email** | Not enough data | Not enough data | Not enough data | 9.3 (1654 reviews) | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | Not enough data | 9.3 (1616 reviews) | 

#### Employee Engagement

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | Not enough data | Not enough data | 9.4 (1679 reviews) | 
| **Confirmation** | Not enough data | Not enough data | Not enough data | 9.2 (1622 reviews) | 
| **Comments** | Not enough data | Not enough data | Not enough data | 9.4 (1681 reviews) | 
| **Inline Translation** | Not enough data | Not enough data | Not enough data | 9.2 (1586 reviews) | 
| **Administrative Access** | Not enough data | Not enough data | Not enough data | 9.3 (1592 reviews) | 
| **Content Interaction** | Not enough data | Not enough data | Not enough data | 9.2 (773 reviews) | 
| **Surveys (global & local)** | Not enough data | Not enough data | Not enough data | 9.1 (768 reviews) | 
| **Chat** | Not enough data | Not enough data | Not enough data | 8.9 (772 reviews) | 

#### User Experience & Accessibility - Employee Communications

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | Not enough data | Not enough data | 9.0 (757 reviews) | 
| **Branded Experience** | Not enough data | Not enough data | Not enough data | 9.2 (758 reviews) | 
| **Personalized Ux Experience** | Not enough data | Not enough data | Not enough data | 9.1 (760 reviews) | 
| **Audience Management & Creation** | Not enough data | Not enough data | Not enough data | 9.1 (758 reviews) | 

#### Content Distribution - Employee Communications

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | Not enough data | Not enough data | 9.2 (779 reviews) | 
| **Newsletter Engine** | Not enough data | Not enough data | Not enough data | 9.1 (750 reviews) | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | Not enough data | 9.1 (751 reviews) | 

#### Additional Features - Employee Communications

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | Not enough data | Not enough data | 9.0 (752 reviews) | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 9.0 (753 reviews) | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 9.0 (755 reviews) | 

#### Agentic AI - Employee Communications

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.7 (266 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.9 (267 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.4/10 | 1021 |

#### Platform Basics

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 9.4 (950 reviews) | 
| **Dashboard** | Not enough data | Not enough data | Not enough data | 9.4 (975 reviews) | 
| **Performance** | Not enough data | Not enough data | Not enough data | 9.5 (967 reviews) | 

#### Platform Content

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Automation** | Not enough data | Not enough data | Not enough data | 9.4 (939 reviews) | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | 9.3 (952 reviews) | 
| **Content Library** | Not enough data | Not enough data | Not enough data | 9.4 (957 reviews) | 

#### Platform Additional Functionality

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 9.3 (925 reviews) | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 9.4 (939 reviews) | 
| **Corporate Discounts** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Employee Engagement** | Not enough data | Not enough data | Not enough data | 9.6 (960 reviews) | 
| **Rewards** | Not enough data | Not enough data | Not enough data | 9.4 (933 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.2/10 | 127 |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Compatibility

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Federated Search** | 9.3 (74 reviews) | Not enough data | Not enough data | Not enough data | 
| **File Types** | 9.1 (72 reviews) | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | 9.1 (75 reviews) | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.9 (24 reviews) | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.9 (25 reviews) | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 9.2 (25 reviews) | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | 9.0 (24 reviews) | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.9 (25 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | 8.8 (24 reviews) | Not enough data | Not enough data | Not enough data | 

#### Search Queries

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Typo Tolerance** | 9.4 (73 reviews) | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | 9.4 (76 reviews) | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | 9.3 (72 reviews) | Not enough data | Not enough data | Not enough data | 
| **Highlighting** | 9.4 (69 reviews) | Not enough data | Not enough data | Not enough data | 
| **Natural Language** | 9.2 (74 reviews) | Not enough data | Not enough data | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | 9.0 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Relevance Tuning** | 9.1 (18 reviews) | Not enough data | Not enough data | Not enough data | 
| **NLP & Semantic search** | 9.1 (18 reviews) | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Personalization** | 9.2 (74 reviews) | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | 9.4 (75 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 9.3 (80 reviews) | Not enough data | Not enough data | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **File Types** | 9.2 (18 reviews) | Not enough data | Not enough data | Not enough data | 
| **Federated Search** | 9.6 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | 8.7 (18 reviews) | Not enough data | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Personalization** | 9.2 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | 9.6 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 9.4 (20 reviews) | Not enough data | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Highlighting** | 9.6 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | 8.9 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Typo Tolerance** | 9.5 (19 reviews) | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | 9.8 (18 reviews) | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.0/10 | 106 |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Responses

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Personalization** | 9.1 (40 reviews) | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | 9.3 (38 reviews) | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | 8.8 (40 reviews) | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Sales Follow-Up** | 8.7 (35 reviews) | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | 8.6 (37 reviews) | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | 8.7 (37 reviews) | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | 8.9 (41 reviews) | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | 9.1 (38 reviews) | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Conversation Editor** | 9.0 (38 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integration** | 9.3 (41 reviews) | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | 9.2 (40 reviews) | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Independent Decision Making** | 9.1 (40 reviews) | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | 9.1 (39 reviews) | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | 9.1 (39 reviews) | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | 9.2 (41 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **AI Text Generation** | 8.8 (41 reviews) | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.0 (39 reviews) | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | 8.5/10 | 37 |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Generative AI

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.9 (7 reviews) | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Knowledge Base** | Not enough data | 9.6 (36 reviews) | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | 9.5 (34 reviews) | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | 6.9 (23 reviews) | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | 8.7 (24 reviews) | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Feature Not Available | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Branding** | Not enough data | 9.5 (29 reviews) | Not enough data | Not enough data | 
| **Automation** | Not enough data | 8.9 (22 reviews) | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | 7.2 (23 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 8.7 (26 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Generative AI

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | 9.0/10 | 9 |
| **Workvivo** | 9.1/10 | 197 |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | 7.7 (8 reviews) | 9.3 (183 reviews) | 
| **Community Building** | Not enough data | Not enough data | 9.4 (9 reviews) | 9.4 (186 reviews) | 
| **Knowledge Sharing** | Not enough data | Not enough data | 8.8 (8 reviews) | 9.4 (187 reviews) | 
| **User Generated Content** | Not enough data | Not enough data | 9.4 (9 reviews) | 9.4 (186 reviews) | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | Not enough data | 9.2 (8 reviews) | 9.2 (183 reviews) | 
| **Polls & Surveys** | Not enough data | Not enough data | 9.4 (8 reviews) | 9.4 (181 reviews) | 
| **Content Management** | Not enough data | Not enough data | 9.0 (8 reviews) | 9.4 (185 reviews) | 
| **Analytics & Reporting** | Not enough data | Not enough data | 9.0 (8 reviews) | 9.2 (183 reviews) | 
| **User Management** | Not enough data | Not enough data | 9.0 (8 reviews) | 9.4 (185 reviews) | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 8.6 (36 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.7 (35 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.6 (35 reviews) | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.1/10 | 114 |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Training & Learning Modules** | Not enough data | Not enough data | Not enough data | 9.2 (112 reviews) | 
| **Health & Safety Policies** | Not enough data | Not enough data | Not enough data | 9.3 (111 reviews) | 
| **Onboarding & Offboarding** | Not enough data | Not enough data | Not enough data | 9.4 (111 reviews) | 
| **Surveys & Feedback** | Not enough data | Not enough data | Not enough data | 9.5 (111 reviews) | 
| **Employee Services** | Not enough data | Not enough data | Not enough data | 9.5 (109 reviews) | 
| **Knowledge Management** | Not enough data | Not enough data | Not enough data | 9.4 (113 reviews) | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | Not enough data | 9.2 (111 reviews) | 
| **Private Messaging** | Not enough data | Not enough data | Not enough data | 9.2 (112 reviews) | 
| **Announcements** | Not enough data | Not enough data | Not enough data | 9.5 (113 reviews) | 
| **Emergency Notifications** | Not enough data | Not enough data | Not enough data | 9.3 (110 reviews) | 

#### Operations - Frontline Worker Communication Platforms

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Shift Scheduling** | Not enough data | Not enough data | Not enough data | 9.2 (110 reviews) | 
| **Insights & Analytics** | Not enough data | Not enough data | Not enough data | 9.2 (111 reviews) | 
| **Task Management** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **SOPs & Documentation** | Not enough data | Not enough data | Not enough data | 9.1 (111 reviews) | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 9.0 (15 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.4 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.8 (16 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.3 (16 reviews) | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.2/10 | 529 |

#### Core Features - Employee Experience Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Employee Lifecycle Management** | Not enough data | Not enough data | Not enough data | 9.2 (502 reviews) | 
| **Communication** | Not enough data | Not enough data | Not enough data | 9.4 (512 reviews) | 

#### People Analytics - Employee Experience Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Action Plan** | Not enough data | Not enough data | Not enough data | 9.2 (510 reviews) | 
| **Productivity** | Not enough data | Not enough data | Not enough data | 9.2 (504 reviews) | 

#### Advanced Features - Employee Experience Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Digital Experience Management** | Not enough data | Not enough data | Not enough data | 9.3 (504 reviews) | 
| **Benchmarking** | Not enough data | Not enough data | Not enough data | 9.2 (504 reviews) | 
| **Employee Listening** | Not enough data | Not enough data | Not enough data | 9.2 (501 reviews) | 

#### Employee Improvement - Employee Experience Software

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Performance Management** | Not enough data | Not enough data | Not enough data | 9.3 (500 reviews) | 
| **Learning** | Not enough data | Not enough data | Not enough data | 9.3 (502 reviews) | 
| **Team Building** | Not enough data | Not enough data | Not enough data | 9.3 (505 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 10.0/10 | 13 |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Natural Language Configuration** | 10.0 (5 reviews) | Not enough data | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | 10.0 (5 reviews) | Not enough data | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Interoperability** | 10.0 (5 reviews) | Not enough data | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 8.7/10 | 51 |

#### Agentic AI - Employee Intranet

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.5 (49 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.8 (50 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Knowledge Base

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | 9.3/10 | 1629 |

#### Platform Basics

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | Not enough data | 9.3 (1447 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | Not enough data | 9.3 (1464 reviews) | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | 9.3 (1428 reviews) | 

#### Platform Content

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | Not enough data | 9.4 (1467 reviews) | 
| **Survey Customization** | Not enough data | Not enough data | Not enough data | 9.3 (1454 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | Not enough data | 9.4 (1446 reviews) | 
| **Science-based templates** | Not enough data | Not enough data | Not enough data | 9.2 (1403 reviews) | 

#### Platform Additional Functionality

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | Not enough data | 9.4 (1448 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | Not enough data | 9.4 (1446 reviews) | 
| **Peer Recognition** | Not enough data | Not enough data | Not enough data | 9.5 (1491 reviews) | 
| **Social Feedback Portal** | Not enough data | Not enough data | Not enough data | 9.4 (1475 reviews) | 

#### Platform

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 9.3 (1386 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 9.2 (1332 reviews) | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 9.3 (1331 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 9.4 (1370 reviews) | 
| **Performance** | Not enough data | Not enough data | Not enough data | 9.5 (1381 reviews) | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 9.4 (1370 reviews) | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 9.2 (1350 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 9.3 (1374 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **KnowledgeOwl** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Workvivo** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Guru (7):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)

**Unique to KnowledgeOwl (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Viva Engage (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

**Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)


---
## Reviewer Demographics

### By Company Size

| Segment | Guru | KnowledgeOwl | Viva Engage | Workvivo | 
|---|---|---|---|---|
| **Small-Business** | 14.2% | 31.8% | 10.2% | 12.7% | 
| **Mid-Market** | 56.4% | 48.1% | 30.2% | 29.8% | 
| **Enterprise** | 29.4% | 20.2% | 59.6% | 57.4% | 

### By Industry

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel & Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

#### KnowledgeOwl

- **Computer Software:** 21.3%
- **Information Technology and Services:** 11.8%
- **Internet:** 5.5%
- **Education Management:** 5.5%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 3.9%
- **Real Estate:** 3.1%
- **Oil & Energy:** 3.1%
- **Insurance:** 2.4%
- **Other:** 35.4%

#### Viva Engage

- **Information Technology and Services:** 14.8%
- **Computer Software:** 6.8%
- **Hospital & Health Care:** 5.2%
- **Education Management:** 3.9%
- **Higher Education:** 3.8%
- **Non-Profit Organization Management:** 3.6%
- **Retail:** 3.5%
- **Accounting:** 3.4%
- **Management Consulting:** 2.7%
- **Financial Services:** 2.5%
- **Other:** 49.5%

#### Workvivo

- **Consumer Services:** 20.0%
- **Information Technology and Services:** 12.7%
- **Computer Software:** 7.7%
- **Retail:** 5.3%
- **Accounting:** 3.8%
- **Telecommunications:** 3.2%
- **Airlines/Aviation:** 3.1%
- **Automotive:** 2.8%
- **Financial Services:** 2.6%
- **Computer & Network Security:** 2.1%
- **Other:** 36.5%

---
## Alternatives

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11906 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12440 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (162 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (518 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4354 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39052 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)

### Alternatives to KnowledgeOwl

- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (518 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4354 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11906 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7620 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7331 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)

### Alternatives to Viva Engage

- [Jive](https://www.g2.com/products/jive/reviews) — 3.8/5 stars (309 reviews)
- [eXo Platform](https://www.g2.com/products/exo-platform/reviews) — 4.3/5 stars (93 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (389 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)

### Alternatives to Workvivo

- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews)
- [LumApps](https://www.g2.com/products/lumapps/reviews) — 4.4/5 stars (164 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

---
## Top Discussions

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..."

### KnowledgeOwl

No discussions available for this product.

### Viva Engage

- Title: [I'm new to Yammer and unsure how to engage my team in company-wide discussions. Any advice?](https://www.g2.com/discussions/i-m-new-to-yammer-and-unsure-how-to-engage-my-team-in-company-wide-discussions-any-advice) — 2 comments
  > **Top comment:** "To engage your team on Yammer, start by setting a welcoming tone with introductions and simple icebreaker questions. Tag team members in relevant posts,..."
- Title: [Is yammer any good?](https://www.g2.com/discussions/is-yammer-any-good) — 1 comment
  > **Top comment:** "Yes it’s a great tool for employee communication. "
- Title: [What can yammer be used for?](https://www.g2.com/discussions/what-can-yammer-be-used-for) — 1 comment
  > **Top comment:** "Networking with colleagues"
- Title: [Can i get notifications of when a poll is being answered and the progress made based on the number of users that have submitted their answers to determine percentages of participation?](https://www.g2.com/discussions/can-i-get-notifications-of-when-a-poll-is-being-answered-and-the-progress-made-based-on-the-number-of-users-that-have-submitted-their-answers-to-determine-percentages-of-participation) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can get notifications in your email"
- Title: [Whats the best way to use Yammer is it only for sharing an update or a post?](https://www.g2.com/discussions/30075-whats-the-best-way-to-use-yammer-is-it-only-for-sharing-an-update-or-a-post) — 1 comment
  > **Top comment:** "in the application but the Web interface is not bad at all"

### Workvivo

- Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..."
- Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes
  > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..."
- Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote
  > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group."
- Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guru-vs-knowledgeowl-vs-viva-engage-vs-workvivo)